business logo of Joancee

JoanceeReviews 4,439

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Joancee?
grey star
grey star
grey star
grey star
grey star

Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 5th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
This company does not typically respond to reviews

Instant Feedback

6,377 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Gee C.
Unfollow Gee C.
Share Review
Report Review

Be more accurate with your delivery
October 28, 2024

It says it takes 5-7 days and paid for express delivery,and I received my package 1 month later. But good at all.

Date of experience: October 18, 2024
Virginia
1 review
0 helpful votes
Follow Jessica F.
Unfollow Jessica F.
Share Review
Report Review

Absolutely perfect
October 28, 2024

I was looking for a wedding ring that I LOVED…when I found one here. The pictures here absolutely do not do it justice! I could not happier!

Date of experience: October 18, 2024
Louisiana
1 review
0 helpful votes
Follow Tyran V.
Unfollow Tyran V.
Share Review
Report Review

Was everything
October 28, 2024

Great experience, minus the wait but she really fell in love with the ring and the best part is that it's authentic and does not turn her skin green lol

Date of experience: October 18, 2024
Texas
1 review
0 helpful votes
Follow Carlee E.
Unfollow Carlee E.
Share Review
Report Review

Shipping could've been better
October 27, 2024

Overall, the process was great & the ring is ABSOLUTELY beautiful, even prettier than the picture. Only complaint I have, is I chose the fast shipping & it took a month to get here.

Date of experience: October 17, 2024
Illinois
1 review
0 helpful votes
Follow Linda U.
Unfollow Linda U.
Share Review
Report Review

So pretty
October 27, 2024

Very easy, prices are fair. I get a lot of compliments. They made it easy to shop.

Date of experience: October 17, 2024
California
1 review
0 helpful votes
Follow Rene B.
Unfollow Rene B.
Share Review
Report Review

What if the ring size is too big?
October 26, 2024

The experience was ok. However, I had to contact them after I didn't receive my merchandise for 3 weeks after my order. When I did get it, the packaging was beautiful but realized that the size is too big. How do I exchange it for a small size?

Date of experience: October 16, 2024
Texas
1 review
0 helpful votes
Follow Contravious V.
Unfollow Contravious V.
Share Review
Report Review

Love it
October 26, 2024

Great quality I was able to do what I needed to do in the time frame that I mapped out so that me and my partner could have a successful relationship

Date of experience: October 16, 2024
North Carolina
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

Not good
October 26, 2024

Didn't deliver order within the time frame as stated.Ring didn't have the engraving I paid for

Date of experience: October 16, 2024
Colleen F.
Canada
1 review
0 helpful votes
Follow Colleen F.
Unfollow Colleen F.
Share Review
Report Review

Great quality and customer service.
October 25, 2024
Updated review

Great selection my experience with this company was very positive. I had a question regarding my order and it was answered promptly, and very respectfully. Great customer service and great quality of product.

Date of experience: October 15, 2024

Great selection
September 25, 2024
Previous review

Great selection

Date of experience: September 15, 2024
North Carolina
1 review
0 helpful votes
Follow Christine O.
Unfollow Christine O.
Share Review
Report Review

Absolutely stunning!
October 25, 2024

This ring is gorgeous! The pictures don't even compare to it's true beauty. I have bought this ring before but after losing a significant amount of weight my fingers are pretty tiny now. I took it to a jeweler for sizing and to be honest after hearing the price they wanted to charge me to resize the 3 bands I decided to just go ahead and order a brand new sparkly one! I LOVE this ring. I originally purchased it so I didn't have to take my expensive wedding set on vacation but now I pretty much wear it every day. I receive complements constantly on it!

Date of experience: October 15, 2024
Missouri
1 review
0 helpful votes
Follow Traci X.
Unfollow Traci X.
Share Review
Report Review

The ring I ordered is very beautiful.
October 24, 2024

The experience I had with ordering and receiving my ring went well.

Date of experience: October 14, 2024
North Dakota
1 review
0 helpful votes
Follow Paul K.
Unfollow Paul K.
Share Review
Report Review

Awesome ring!
October 24, 2024

My fiance picked this ring out and was very affordable. Shipping was about 10 days but that didn't bother me. We are very happy!

Date of experience: October 14, 2024
Indiana
2 reviews
0 helpful votes
Follow Lelanea P.
Unfollow Lelanea P.
Share Review
Report Review

Wrong stone
October 24, 2024
Updated review

I ordered a ring, the stone was light yellow but when I got it, it was orange. I contacted customer service and I'm still waiting on a return address for a full refund

Date of experience: October 14, 2024

Beautiful
July 19, 2024
Previous review

It is exactly what I wanted, not too big but just perfect. The only complaint was the delivery time. It was not 9-12 days but it was worth the extra wait!

Date of experience: July 9, 2024
Hawaii
1 review
0 helpful votes
Follow Lindsey X.
Unfollow Lindsey X.
Share Review
Report Review

It's been over a month since I placed my order and have still not been told when my ring will arrive. They keep apologizing and say they will look into it, and then I never hear back. Each time I reach out it's the same thing. Makes me start to feel like it's a scam. Very frustrating spending all that money, in hope to get my ring so I can get married. Then the unknown of when I will even get it.

Date of experience: October 14, 2024
Minnesota
2 reviews
0 helpful votes
Follow Mrs.Malik L.
Unfollow Mrs.Malik L.
Share Review
Report Review

In love
October 23, 2024
Updated review

From order to receive was great. I love My rings ( all of them)

Date of experience: October 13, 2024

Beautiful ring
September 12, 2024
Previous review

Ring came beautiful as expected but the shipping was horrible

Date of experience: September 2, 2024
California
1 review
0 helpful votes
Follow Gregory X.
Unfollow Gregory X.
Share Review
Report Review

It was different I can say! May order was overlooked until I got ahold of customer service. Then it took 3 weeks to arrive I paid for fast delivery. And as far as the ring it's really pretty as far as the bling but a bit to bulky in size. Not what I was expecting.

Date of experience: October 13, 2024
California
1 review
0 helpful votes
Follow Tia J.
Unfollow Tia J.
Share Review
Report Review

I never received a tracking number
October 22, 2024

It wasn't good at all never received tracking number tried to connect this company 5 times never once did anyone respond to my email wasn't happy at all I thought you took my money

Date of experience: October 12, 2024
North Carolina
1 review
0 helpful votes
Follow Paula M.
Unfollow Paula M.
Share Review
Report Review

Sapphire13
October 22, 2024

Ring is beautiful but little to much for me, I'm kind of a petite person. Was a great price. Customer service is great

Date of experience: October 12, 2024
Canada
1 review
0 helpful votes
Follow Felipe F.
Unfollow Felipe F.
Share Review
Report Review

It's a scam...I never got any package and my money is gone...They are completely incompetent and rude...and they did nothing to solve the problem...it's a scam...Irecommend you to read the tons of bad reviews they have first before you fall for this scam

Date of experience: October 12, 2024
Georgia
1 review
0 helpful votes
Follow Al-Muntakim Y.
Unfollow Al-Muntakim Y.
Share Review
Report Review

Order
October 22, 2024

I have received my order…………………………………………………………………………….

Date of experience: October 12, 2024

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


+59