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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 5th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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Texas
1 review
0 helpful votes
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I so far didn't have any issues with my services they also provided me an update daily with the tracking and my rings are the rings I purchased but even though I purchased my size they were a little loose on my finger but a ring guard can fix that issue. I will be making future purchases through Joancee again. Thank *******@Joancee for my beautiful Jewelry.

Date of experience: December 6, 2024
Georgia
1 review
0 helpful votes
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Awesome
December 16, 2024

From start to finish experience was awesome will order again, I was really impressed with purchase

Date of experience: December 6, 2024
Canada
1 review
0 helpful votes
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Wonderful customer service
December 15, 2024

Very good selection, had wonderful customer service and they were there to help or got back to you within a day or 2. Awesome customer service.

Date of experience: January 4, 2025
Wisconsin
1 review
0 helpful votes
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Ring guards
December 15, 2024

Ordered 2 ring guards for a solitaire I already have.So far so good they are pretty and well made. The only bad thing took forever to recieve.

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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Hmmm
December 14, 2024

Terrible experience. Couldn't even call them all they did was email me every now and then. Wouldn't order from then again.

Date of experience: December 4, 2024
Pennsylvania
1 review
0 helpful votes
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Great ring, great price, great quality.
December 14, 2024

The ring was beautiful she loves it!I would definitely recommend Joanacee to anyone looking for jewelry.

Date of experience: December 4, 2024
California
1 review
0 helpful votes
Follow N Z.
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Ordered a ring and it's absolutely beautiful. Be sure to make an account before ordering so that you can keep up with the process of it being made and prepared. I didn't make an account beforehand but reached out to customer service and they helped me track it before receiving a tracking number. Jewelry came within 2 weeks of ordering. Very satisfied and will be buying more jewelry from here.

Date of experience: December 4, 2024
South Carolina
1 review
0 helpful votes
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Beautiful product.
December 14, 2024

On time and easy to place order. No issued and arrive within the time given.

Date of experience: December 4, 2024
New Zealand
1 review
0 helpful votes
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Love the rings absolutely beautiful
December 13, 2024

The rings are beautiful made they are absolutely absolutely lovely anyway before anyone orders rings make sure you get the right sizes.

Date of experience: December 3, 2024
Australia
1 review
0 helpful votes
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Customer follow up
December 13, 2024

I still after 4 weeks, have not received my parcel but this is due to the delivery carrier. They have completely stuffed up the delivery, sending it to the wrong area. They still have it and I will most probably not get it by Christmas. ( 7 weeks) Ivy reached out straight away when she saw there was a problem and is going to follow up her end as well. She reached out, I didn't reach out to Joancee. This is amazing customer service. Thank you and I can only hope I see it soon. Merry Christmas

Date of experience: December 3, 2024
Puerto Rico
1 review
0 helpful votes
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My wedding ring
December 13, 2024

This ring is so beautiful and big. The sparkle is out this world. I constantly get compliments on my ring all the time. Shipping was fast and I got it just in time for my wedding. Must buy and you won't be disappointed ladies!

Date of experience: November 9, 2024
Georgia
1 review
0 helpful votes
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Love the ring good quality
December 12, 2024

Wish the delivery would be quicker but I love the ring and very well made

Date of experience: December 2, 2024
Utah
1 review
0 helpful votes
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Never received my order
December 12, 2024

It has been over a month now and I have not received my order. It has been saying in transit for over 2 weeks! So very frustrated

Date of experience: December 2, 2024
Canada
1 review
0 helpful votes
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Absolutely stunning!
December 12, 2024

Even with the postal strike the ring was more than worth the wait. The amethyst ring is so sparkling and more beautiful than I anticipated. Thank you.

Date of experience: January 1, 2025
Canada
1 review
1 helpful vote
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Product as advertised
December 12, 2024

Shopping was easy and product looks great. Upon arrival. Presentation of ring is excellent. Looking now to see about other purchases. Very happy with ring. Maybe just include a sticker to hold multiple sets from spinning if customer desires

Date of experience: December 27, 2024
Maryland
1 review
0 helpful votes
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I had to wait a long time for delivery, but the ring was beautiful.

Date of experience: January 1, 2025
Michigan
1 review
0 helpful votes
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Item not as described.
December 12, 2024

Item looks much different than photos. And customer service makes it almost impossible to return.

Date of experience: December 2, 2024
Georgia
1 review
0 helpful votes
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I love it
December 12, 2024

Very easy and affordable. Elegant and clean cut. Everyone loves it and I'm very pleased.

Date of experience: December 23, 2024
Ohio
1 review
0 helpful votes
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Unsatisfied
December 11, 2024

Would like to return the ring. It is beautiful but the stone way to big for my liking

Date of experience: December 1, 2024
Michigan
1 review
0 helpful votes
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Beautiful
December 11, 2024

I am extremely happy with my rings! I was so impressed that I ordered three more. P

Date of experience: November 21, 2024

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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