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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 5th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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West Virginia
1 review
0 helpful votes
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Happy with purchase
January 17, 2025

Very nice, very satisfied. Great looking ring and wonderful presentation box.

Date of experience: January 5, 2025
Minnesota
2 reviews
0 helpful votes
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Beautiful
January 15, 2025

Love the ring, wish the shipping estimate had been more accurate. Took almost a month to get here and it said 6-12 days so it didn't make it for Christmas.

Date of experience: January 5, 2025
Michigan
1 review
0 helpful votes
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Again very disappointed very disappointed looks like I could buy it at a dollar store there has to be a law passed in some way shape or form of false advertisement or would it really looks like

Date of experience: January 4, 2025
District of Columbia
1 review
0 helpful votes
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Order never received from December until now. I tried tracking and no response.

Date of experience: January 4, 2025
Florida
1 review
0 helpful votes
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Very dissatisfied with the service
January 14, 2025

I did not receive my order in time for Christmas as I was led to believe it would be here in 10 to 14 days. I still have not received my order and it's January 4th 2025. I am very dissatisfied with the service and no way of contacting anyone to find out what the crap is going on.

Date of experience: January 4, 2025
Alabama
1 review
0 helpful votes
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Ring not received timely
January 14, 2025

Ordered the ring on the 4th for a wedding g on the 14th and paid to have it expedited due to the event and ring did not arrive in time for the wedding g nor I did not receive my rdlefund as promised

Date of experience: February 3, 2025
Minnesota
1 review
0 helpful votes
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Nice designs, excellent, easy to order and should know sizes you need

Date of experience: February 3, 2025
Alabama
1 review
0 helpful votes
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Poor experience
January 14, 2025

Ordered a ring on December 4 got a shipping notification but it won't show the tracking, I still have not received the order and when I email you guys I get a stupid response. The shipping shows it went to Chicago mail systems and shipped back to China. I live in Alabama. Ifyoucantshow me or tell me when this would arrive then refund me! I've never had an issue before why now? It's been a month since I ordered it and still have not received it. Please refund me.

Date of experience: January 4, 2025
Florida
1 review
0 helpful votes
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I ordered a ring and was given a arrival date 3 weeks away i am now on month 3 and the item has been shipping for well over a month. I even paid for the express crap. I can't speak to the quality of the item simply because I have not received it even tho thr company has sent many emails saying it will arrive soon or is on the way.

Date of experience: January 4, 2025
Virginia
1 review
0 helpful votes
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Sapphire set
January 13, 2025

My only complaint is the engraving is so small it is unreadable unless you know what it says.
Quick order and arrived looking brand new

Date of experience: February 3, 2025
Mississippi
1 review
0 helpful votes
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I absolutely love this ring!
January 13, 2025

Shipping and delivery was very fast and easy. I will definitely be ordering from them again

Date of experience: January 3, 2025
Georgia
1 review
0 helpful votes
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Ordered a month a go
January 13, 2025

I ordered this ring at the end of Nov
It's January and it's still has not arrived.
I'll have put it away for next year. It really put a damper on Christmas this year.

Date of experience: January 3, 2025
Washington
1 review
2 helpful votes
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Very unsatisfied
January 12, 2025

Would not recommend them to others.
Ordered a size 5.5 and got a 6.
Was under the direct impression that it was American made in fact it took well over a month to get the ring and wasn't even getting engraving done. Because it was made in China and took forever to get the ring

Date of experience: February 10, 2025
Arizona
1 review
0 helpful votes
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Awesome ring
January 12, 2025

It is so beautiful and looks so good on me. Everyone that has seen it loves it too. And the side of the ring our soft.

Date of experience: January 2, 2025
Mississippi
1 review
0 helpful votes
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Very pleased with my order.
January 12, 2025

Ordered a wedding ring and received it a few days before the wedding. She really loves it.

Date of experience: December 28, 2024
Virginia
1 review
0 helpful votes
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Dissatisfied
January 12, 2025

I am very dissatisfied with the company I placed and order on 11.30.2024 and still have not received it yet 31 day's later. I have asked for a refund and they keep telling me that my package on on the way

Date of experience: January 2, 2025
California
1 review
0 helpful votes
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I did enjoy my order
January 11, 2025

So far so good the wait was a little long but after realizing that I ordered during holiday seasons and they had to hand craft my order for the time it took I was very pleased with my order I love my ring and I will be ordering again soon! And with more pacientes lol

Date of experience: January 27, 2025
California
1 review
0 helpful votes
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I'm a customer again!
January 11, 2025

Even when a ring went missing you made it right! Joancee said the item was delivered but based on tracking the item was never delivered!

Date of experience: December 6, 2024
Missouri
1 review
0 helpful votes
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I send it back to y'all i want my refund please. The ring was pretty to bad g of setting me n it

Date of experience: January 1, 2025
Illinois
1 review
0 helpful votes
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Pretty
January 11, 2025

Second ring ive gotten from Joancee. Will order again if i see a good sale

Date of experience: January 31, 2025

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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