JMBullion has a rating of 4.2 stars from 3,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JMBullion most frequently mention precious metals, great service and fast delivery. JMBullion ranks 1st among Gold sites.
I have purchases from them many times. I have checked around and their prices are always the lowest for precious metals. They have the most items in stock too. Also, if you order only $199 the shipping is free. I have heard horror stories of other sites taking months to ship to you. Not this company. Honest, fair, and fast. I highly recommend JM Bullion. They should have a referral bonus though. I have sent half a dozen people to them.
I was amazed at how easy it was to shop and buy silver from JMB. I was pleased to learn that this company ships to APO/FPOs. I give JMB my strongest possible recommendation!
Respectfully,
Ron Kennedy
I ordered 12 1oz coins and received them in very good time. This is the 3rd time I have ordered from JM Bullion, very good place to order from.
The website is easy to use. They have a great inventory of precios metals. My orders are quickly filled and shipped. The items are well package. Will be ordering more items in the future.
I love the fact that the products, be it silver gold or copper etc, the price you pay is DIRECTLY connected to the price of the precious metals doing in the stock market. Very few online bullion companies online do this and as far as I've seen, JM Bullions prices are always lower.
I was skeptical at first so I placed a "test order" for silver. My order arrived on time and discretely packaged. This is an excellent way to purchase Silver and Gold in my opinion.
Great service and fast delivery. Quality silver and they gave me a nice variety. I will recommend JM Bullion to my friends and family.
Yes, I received my purchase
Early. Everything went great,
Dates changed as to when To watch for
My package, which was very helpful in making sure I was there to receive it safely.
Thank you
JM is a quality company. They care for their clients and respond very promptly. I have had only 2 shipping issues with many past shipments. They promptly responded and fixed the problem without hesitation. As my financial means allow, I will continue to purchase from JB, they are on my "speed dial".
I've place several orders with JM and I have never been disappointed. Everything arrives on time and exactly as promised. It does worry me at times that a package worth a few thousand dollars gets left on the doorstep but I haven't had one taken yet so I guess I can't complain. I'm usually quick to test the authenticity of the items I purchase but with JM I have no doubt they are real. That ease of mind is worth the few bucks over spot.
This was most likely the woest experience I have EVER had while shipping online over the past decade+. JM Bullion will leave you hanging, their claims department does not answer the phone and they will blame you when you do not receive the order. They don't write it on their website, but they ship valuable orders worth hundreds of dollars with the cheapest & simplest USPS mail: No signature required, no guarantee of delivery. My shipment was left outside in NYC by USPS and they refuse to re-ship with UPS or reimburse and they say "their insurance" does not cover it. DO NOT ORDER HERE! You will lose your money if for whatever reason the order doesn't make it to you.
Order somewhere else that backs their customers and does not blame you for their negligence. I was on the phone with a "manager" who said his name was "Fibtain" yesterday and eventually he hung up on me. So now I do not have the product and do not have my funds. If they had shipped it with UPS with a signature required, this would have been avoided. If they would have insured it with USPS this probably would have been avoided. Regardless I have seen similar reviews on consumer affairs, so please AVOID this company at all costs and shop somewhere that will actually get your product to you / will work with you if something happens.
I order online heavily throughout the year and have never dealt with something like his before. Additionally, I am a small business owner and ship daily with the major US carriers and would never hold a customer responsible for a product not being delivered / not properly insuring the shipment. (especially when shipping with the simplest and cheapest USPS option sans USPS insurance)
Joe, thanks for your feedback. I am sorry to hear about your recent experience with us. Please email us your order number at our support email address support@jmbullion.com. Your order number will allow us to further investigate the matter for you. Thanks.
This is a month later.Not sure if I did order? Please send a description of the item. I ordered Platnum around then but need to confirm with you what it was. Please respond.
Coin was exactly what I expected. On time delivery! I'm a returning costumer. Will use this company again.
Bar was littler than expected but was 1 oz. I am happy with the purchase. Will buy more soon. I recommend getting some.
Gold in good shape and the process is smooth. I used the ACH bank transfer. It works well. Shipped usps
I always receive my goods in a timely fashion! They are exactly what i expected!
Wonderful Company!
The service and the products are great! I have placed several orders with JM Bullion and I have been very happy with the items I ordered and the service I received.
Always a prompt no hassle purchase. I don't purchase anywhere else and product is always safely packaged.
Jmbullion has always had the best prices and great service. Always product to buy and quick response to any problem
We started purchasing from JM Bullion in February 2021. We have not been disappointed. At first the shipping was delayed due to volume, however, the shipments are pretty quick now. So far between my husband and myself (2 accounts) we have placed over 10 orders. No complaints. I truly like that JM Bullion also has ‘Pre-sales". Oh, and let us not forget the military/ veteran discount! We will be buying more in the near future.
Answer: Quality, customer satisfaction and on-time delivery.
Answer: Hello Richard, please review our FAQ page to get details. https://www.jmbullion.com/faq/. Thank you.
Answer: Refund or trade coin please. This is the most basic function. It should be simple to fix, but it has consumed more of MY time than it is worth. If you add a couple of additional trade coins, it would not compensate, but it would recover some good will. David Winters Attorney at Law
Answer: Maybe they paid them to not post it. I remember one time I reviewed a restaurant because I wasn't really happy with the food and the owner / manager of the restaurant had the gall to tell me that his food was great. I quickly reminded him that the review process is not for his opinion of his business but the consumers opinion of his business.
Buy Gold, Silver, and Platinum bullion online at JM Bullion. FREE Shipping on ALL Orders. Immediate Delivery - Call Us 800-276-6508 - BBB Accredited.
Thank you Ron for your feedback. Based on the adjectives that you have used to describe your experience with us the rating should have resulted in a 5-star rating instead of a 1-star rating.