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JMBullion

How would you rate JMBullion?
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Oregon
1 review
0 helpful votes
Follow Thomas G.
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Overall, I would say that JMBullion is a good company to do business. I ordered five different coins of the British Royal Mint "Queens Beast" silver 2 oz series. My order was shipped and delivered very fast. Three of my new coins were in good condition, but two were not acceptable condition. One was so bad that it should have been caught before it was sent to me. They need to check coins better before shipping to customer. Customer service has been very good. I am sure it will be taken care of to my satisfaction.

+1
Date of experience: January 10, 2019
California
1 review
0 helpful votes
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I purchased a small gold bar for my 8 year old some to get him excited about collecting and saving and everything was super smooth. One glitch was the shipping but with USPS that is not a surprise and the bar came a day late. But it came. And it was exactly as described. Now we are looking at setting up a weekly or monthly purchase. Highly recommend JMBullion.

Date of experience: February 18, 2019
California
2 reviews
1 helpful vote
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Great company!
April 30, 2021

I have purchases from them many times. I have checked around and their prices are always the lowest for precious metals. They have the most items in stock too. Also, if you order only $199 the shipping is free. I have heard horror stories of other sites taking months to ship to you. Not this company. Honest, fair, and fast. I highly recommend JM Bullion. They should have a referral bonus though. I have sent half a dozen people to them.

Date of experience: April 29, 2021
Massachusetts
1 review
1 helpful vote
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Thank you so much for your prompt shipment. There are several places that I have waited along time to receive. One it took so long I forgot I ordered the coins. JMBullion ships quickly and has a huge selection of coins. We invest in silver and I always have a hard time choosing which coins I want. I also started collecting the Gold Bucks and LOVE them. I highly recommend this company.

Date of experience: July 21, 2020
Texas
1 review
0 helpful votes
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I have made a few purchases from JM Bullion recently and each one has been completely worry free, with great attention to detail and, as stated in my title, exemplary customer service. Responses are prompt, courteous and informed. Very professional. I will continue to do business with JM Bullion.

Date of experience: January 23, 2020
Alabama
1 review
0 helpful votes
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Shippings the key
September 28, 2021

Most bullion dealers hit you with high premiums which you expect but then they make it impossible to get value with shipping not J. M Bullion they will ship free! To me this makes a huge difference!. Overall a great experience fast ordering an shipping definitely 5 stars!

Date of experience: September 27, 2021
Ohio
3 reviews
25 helpful votes
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As advertised
November 29, 2020

First purchase of used silver bars from JMBullion was better than what I had expected being they were secondhand. Delivery was safe and quick with a signature being necessary. Packaged extremely well; each bar was in an individual packet. Was exactly what I was in search of. Need to mention that being a novice in the process of purchasing I found much helpful information on the site. Very informative about the product being sold, lots of information provided. Thank you JMBullion!

Date of experience: November 29, 2020
Arizona
1 review
1 helpful vote
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Issue easily solved!
March 21, 2019

I had a bad coin and called customer service. Within minutes, problem was solved. They emailed me a prepaid return shipping label. My replacement coin is on it's way to me now. Very competent and reliable service! Thank you JMBullion!

Date of experience: March 21, 2019
Virginia
1 review
2 helpful votes
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I ordered 90% silver US coins some were $1. Face value mixed coins. One coin was a 1968 Kennedy Half that I believe is a 40% silver coin. The order receipt had two inspection stamps and initials confirming the order to be all 90% silver. But one coin was not. I'm not worried about the $2.30 value difference, I am concerned about the QC order inspection process that would miss this coin if several people have checked the order. Contacted them immediately on friday, this is tuesday, but no response yet, I'll give the matter a few more days. If I am wrong then my deepest regrets and strongest apology. *UPDATE* Now Monday, 2/4/19. Customer service originally said a investigation would be opened. I asked my customer service conversation recording be forwarded to upper management thinking this would be easy to check into and with some urgency, BUT as of today 2/4/19 nothing yet. My Star review is now dropped to 3. I have received good service until the problem with this order

Date of experience: January 29, 2019
New York
1 review
0 helpful votes
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Complete satisfaction
August 7, 2020

This company "gets it." They keep you notified every step of the way from ordering and payment processing, shipping of order with tracking number and follow up email. I've ordered gold in the past from a different company and did not get this level of service. I will purchase from JM Bullion again.

Date of experience: August 7, 2020
Texas
1 review
0 helpful votes
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My orders arrive well packaged and on-time.They're exactly what I ordered and more pristine than what I see on the website.JM cares about the customer and that is an awesome feeling.

Date of experience: May 16, 2024
Alabama
2 reviews
0 helpful votes
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I had my order within a couple of days of placing it and I was in no way expecting it that quickly. Easy site to navigate, easy pay, and products are exactly as described. Thanks for being my go-to site! The picture is a few of my purchases from this order, but not all of them. Just didn't want to post everything LOL.

Date of experience: November 9, 2018
North Dakota
1 review
0 helpful votes
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JMBullion actually exceeds my expectations with their services and products. Their web site is easy to navigate although there is an abundance of choices to choose from. I have never had any occasion to return any products that I purchased, but a friend of mine did return a gold collectible coin that he felt was under-graded. He reported that the return was "hassle free" and very timely. He received his replacement coin and was very pleased with me for referring him to JMBullion.

Date of experience: March 23, 2019
California
1 review
0 helpful votes
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Simply Silver
August 14, 2020

JMBullion made the process for purchasing some silver, as the title says, simple! The website was very user friendly and easy to navigate. Once I found what I was looking for I checked out and eagerly awaited the arrival. This would have been a five star rating but there was some difficulties with the delivery and it almost was "returned to sender". There was no phone call or email notifications from UPS requesting access to my building. With a rush to the UPS building and some more waiting I finally received my package.

Date of experience: August 14, 2020
California
1 review
0 helpful votes
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First time buyer
December 27, 2018

JM Bullion was recommended to me by my brother. I am very pleased with their service and products. Only negative point is packing could improve a little more with care. Overall I'm satisfied I will shop here again.

Date of experience: December 27, 2018
California
1 review
0 helpful votes
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Love. JM great prices and selection. Online sale system is straightforward and user friendly. I've never had to call customer service since my orders have always arrived on time and as ordered. Thank you

Date of experience: January 6, 2019
Texas
1 review
0 helpful votes
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Well Done
October 14, 2020

This was my first time purchasing from JMBullion. Everything went just like clockwork. Items were shipped the same day I ordered. Arrived in less than 1 week at my local post office where I had to show ID and sign for the package. Wonderful doing business with JMB.

Date of experience: October 14, 2020
Texas
2 reviews
0 helpful votes
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Awesome Company
January 7, 2019

I got a tracking number for shipment not even 2 hours after my purchase. The silver I bought was impeccable. Just gorgeous. I will definitely be doing business with you again! I'd add pics but it's already locked up in my safe.

Date of experience: January 5, 2019
Georgia
1 review
0 helpful votes
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Order received promptly
April 19, 2023

All my orders to date have been a good experience.
I still will not place a larger order since most times UPS just lays it on the front porch.
The last two were delivered by Fed-x and hey did ask...well maybe...I went out before they rang the bell.

Date of experience: April 19, 2023
Missouri
1 review
0 helpful votes
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With Free Shipping? You just can't go wrong. I'm not even sure how they make money on this product, although, circulated coins might lose a tiny bit of material from wear, these still had the year minted visible, so the losses were under 5%.

Date of experience: February 10, 2021

Overview

JMBullion has a rating of 4.2 stars from 3,369 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JMBullion most frequently mention precious metals, great service and fast delivery. JMBullion ranks 1st among Gold sites.

service
279
value
279
shipping
280
returns
91
quality
270
This company does not typically respond to reviews
+301