website thubmnail of Jimmy John's
How would you rate Jimmy John's?
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Minnesota
1 review
1 helpful vote
Follow Kandie L.
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Vegetables sliced too thin, could not taste them. L orderd hot peppers extra onions not on it! Subway is 100% Better then Jimmy Johns

Date of experience: April 14, 2022
Wisconsin
1 review
0 helpful votes
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JJ SUCKS
January 10, 2022

Ordered food never got it. Said they'd credit my card never did! ……. Don't trust them, pay when you get your food not before

Date of experience: January 10, 2022
Texas
1 review
1 helpful vote
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The sandwiches are always made to order and delivery is super fast. I love the Beach club with the sliced wheat bread, yum.

Date of experience: August 5, 2020
Florida
1 review
0 helpful votes
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Amazing customer service
February 5, 2023

Friendly, knowledgeable staff. These girls are great. Smiling and immediately greet and offering suggestions.

Date of experience: February 4, 2023
New Jersey
1 review
1 helpful vote
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NOT FAST
May 22, 2020

The service at every other jimmy Johns has been good but HUEBNER was slow and over stuffed with lettuce and when i got my order ice was melted in soda and it was flat. IM DONE

Date of experience: May 22, 2020
Georgia
1 review
1 helpful vote
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Angela is a great manger and she's really kind and respectful when costumers walk in ready to order.

Date of experience: May 27, 2023
Ohio
80 reviews
35 helpful votes
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Fresh food!
May 16, 2023

Food is always fresh and tasty. The delivery is super fast too.

The employees and drivers are always friendly as well.

We never have any issues.

Date of experience: May 15, 2023
New Jersey
1 review
0 helpful votes
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Caprese sandwich
March 13, 2023

Very lean, its a lie that the sandwich you get is like the one as advertised.1 slice of salami. 2 pieces of mozarella. Rip off

Date of experience: March 13, 2023
South Carolina
1 review
0 helpful votes
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GET ORDER CORRECT!
October 11, 2022

We have ordered for the office lunch many times... they NEVER get the order right - NO ICE for HOT TEA -- NO PIckles --- then sandwiches left off --- why?

Date of experience: October 11, 2022
Florida
1 review
1 helpful vote
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Awsome
February 8, 2020

They are friendly and kind and fast I would recommend all my friends to come try out this place clean stocked and

Date of experience: February 6, 2020
Kansas
1 review
0 helpful votes
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Zero stars
December 6, 2022

I am so disappointed it never fails when I come I can't get what I ask for. Cucumbers are always old and so thin. I even asked for extra lettuce.

Date of experience: December 6, 2022
Arizona
1 review
0 helpful votes
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No longer freaky fast
September 13, 2021

Hey Jimmy John's, it's time to change your slogan! You're no longer freaky fast, you're freaky slow.

Date of experience: September 13, 2021
Colorado
1 review
1 helpful vote
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Bland and boring
March 28, 2022

This $#*!hole of a restaurant should be closed down. Its overall gross and bland and I personally think you should spend it somewhere else.

Date of experience: March 28, 2022
Wyoming
1 review
0 helpful votes
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Online order
December 2, 2022

Your on line order tracker sucks...I've tried many times to track my order and it does not work... why have it if you can't do it...

Date of experience: December 2, 2022
Illinois
1 review
0 helpful votes
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Poor quality
May 21, 2021

Hard, stale bread several times. I won't be going back. Sandwich lacks substance. Quality has deteriorated.

Date of experience: May 21, 2021
North Carolina
1 review
3 helpful votes
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Worst sandwiches ever
May 28, 2022

First let me point out that my husband and I are on a very tight and fixed income. Also I have been waiting for more than a year
To have extra money to go to Jimmy John's to have a good Italian sandwich. We are originally from NJ and been in NC for 23 years
Never found a place that put italian meat on italian subs (go figure) Being an Italian-Sicilian, I was very excited about and
Looking forward to it.
Finally we had extra money expecting about $20 for 2 subs like at Subway or our local place. We were beside ourselves when we saw $15.99 and $13.99
For each of our sandwiches. I was ready to leave but my husband said to me since you have been wanting to try it, let's treat ourselves.
The girls at the counter didn't know exactly what was in the sandwiches and it took several times to explain which one, how large
(we always get the biggest to fill for 2 meals each) I got the #9 and couldn't wait for the capicola! My husband got the #2
Which I have attached photos to show little meat and not what we asked for. He said no mayo, oil and vinegar. They only
Put oil and 2 slices of roast beef and 2 slices of cheese (charged extra) lettuce and didn't get the tomato he asked for! Incomplete sandwich
For mine, I ask you have you ever heard of an italian sub with mayo... it always comes with oil AND vinegar! Yes they did not put onions as requested
But barely any meat or cheese, some lettuce and I had asked for tomato as well, no tomato!
It is one thing not getting what's ordered when 2 subs come to about $15-20 dollars for both. So, when the 2 sandwiches come to
$33.90 for 2... DOUBLE THE PRICE and no what is ordered, and barely anything on it... I think there is something wrong with that store,
All of your stores, or your policies. Do you have any idea how much groceries, even a 1/2 tank of gas for my small car I just wasted!
I will NEVER go to a Jimmy John's again nor will I ever give any good review via word of mouth to anyone!

Date of experience: May 28, 2022
Nebraska
1 review
0 helpful votes
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Jimmy Johns is the ONLY website that for YEARS has never once been able to take my credit card OR my debit card. Honestly the worst experience I have ever had with a website for YEARS.

Date of experience: December 15, 2021
Maryland
1 review
0 helpful votes
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The cashier/ sandwich maker proceeded to put the sub in my mouth like a penis I was public humiliated and threw the sandwich down

Date of experience: June 15, 2022
Missouri
1 review
0 helpful votes
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Where's the bacon?
August 21, 2022

If you are a vegan or a Muslim and you are toying with the idea of eating bacon look no further than JJ's BLT it doesn't have enough bacon on it to compromise your beliefs!

Date of experience: August 21, 2022
Georgia
1 review
0 helpful votes
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This place is relly good for a quick and easy lunch or dinner and its way better than subway and that's it

Date of experience: January 18, 2023

Overview

Jimmy John's has a rating of 1.7 stars from 244 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jimmy John's most frequently mention roast beef, customer service and many times. Jimmy John's ranks 310th among Restaurants sites.

service
122
value
109
shipping
42
returns
44
quality
99