Jimmy John's

Newhope, Fountain Valley location: Called to order sandwiches and was placed on hold for 5 minutes. Called back, told them I was on hold for a long time... no apology. Asked how big their regular sandwiches were and the guy hung up on me. Thought I'd try something new (never ordered from them before) and what a joke. No wonder they have terrible reviews and ratings. How do they stay in business?

Almost every time I order from here they either forget the drink, chips, or both. They also proceed to slather 2 tbsp. At least of mayo and mustard even when you specifically ask for light mayo/mustard. It's actually fairly comical, considering how on the receipt they staple to your bag has your entire order w/instructions on it yet they always either forget half the order somehow or make the sandwich inedible. I'm NOT a picky eater but I just can't stomach a quarter jar a mayo on any sandwich. It's like when they're making the food do they even stop to consider, "would I eat this?" of course not. Absolutely no pride taken at all in all the locations I've eaten from especially ---1200 Cooper Point Rd SW UNIT 400, Olympia, WA *******--- Beware of this specific location as it is the most abysmal one I've seen. If you dont believe me just order delivery from there with a couple special instructions and prepare to be absolutely ripped off, and disappointed.

When i went to there i ordered a sandwich with extra extra mayo and they would not put it on the sandwich. I got really mad and then they threw the sandwich right at me. Dont recommend this place.

Here in the high desert, there is not many sandwich places that I can say I enjoy eating. Jimmy John's happened to be one of my top three places to eat here in the high desert from services to sandwich. I commend them well nothing bad to say is definitely a go to.

Apparently this Jimmy John's is the only location that cannot make an unwich. Wrong order twice. Refused to correct it. Refused to refund, told me to leave the store. Paid good money to be treated poorly and not get my food. Manager's name is Brandon. He is extremely rude, and unprofessional. I will contact the franchise owner, and also the corporate entity. Never going to this Jimmy John's again.

Ordered at 1:30, got a call the driver is on break and I will get it once they get back. Delivered at 2:17. Then it was the wrong sandwich and a different soda splashed onto my cup. Then I called them and got hung up on. Called again and they said they will put a credit on my account for "when I order again" yeah most likely won't happen.

I ordered at 12:55pm to a jj's 2 mins down the street and had to wait my ENTIRE LUNCH plus an extra 15 more mins to receive my order. It took over 45 mins to receive my order which is beyond ridiculous. I was too busy to leave work so I thought delivery would be a better option. I was wrong. Definitely not freaky fast and frankly, I will not be ordering with them anymore. I am incredibly frustrated and disappointed with the service. When I called, they said they had a catering order and my order would be here within 5 mins... and it definitely was not.

If the sub was an indication of a bew product, they failed miserably! Looked like a regular sub, the meat was all jammed together, the soft mozzarella was a thin slice of hard mozzarella, the lettuce was encased in the "pesto" sauce & all shoved into the back closed crack of the sub bun, which had been baked too long, tomato was smashed & miniscule. Sure didn't look like the picture! Cross JJ's off my list for good!

Purchased two 16" roast beef and turkey sandwiches and a soda. Came to $41. I thought maybe it's worth it? NOT. This was probably the lamest sandwich I have had and to pay almost $20 for it is even more disappointing. I was not able to pick my toppings, the mayo was hardly even there. Very dry. No pickles, no onions, no nothing except tomatoes and lettuce. When I ordered I was not even given the choice of bread and no mention of toppings. The bread was hard and I ended up not eating the whole thing because it was so dry and bland. Service was SLOW. I ordered at the counter and waited 30 minutes to finally get my order. Probably because they were busy filling call in orders. Probably my mistake by not ordering ahead, but still 30 minutes for a sandwich?

I pay for a side of sidekick and it is half full, the delivery person called me and I stated I would meet him in the lobby and when I quickly walked to the lobby my food was laying on the counter in a public area. I don't think that is right if I tipped and paid for a delivery fee. Very disappointed.

Went to Jimmy John's asked for a roast beef with provolone lettuce and onions one piece of roast beef was put on that sub and they charged me 8 hours very little lettuce and just a sprinkle of onions ridiculous the price they charged for this sub... think twice before you spend your money at the Golden Ring one. The Sub was nothing but a toll with Mayo on it. And it cost $9.00

We ordered three subs online. Fifteen to twenty minutes later we walked in and our subs were waiting for us on the shelf. The people working in Greeley were friendly and helpful when asked questions. Everyone enjoyed their subs.

I never received my order! I placed it online, and paid for it, it was the Main st. One in Green Bay, WI., they didn't even call, text or even show! After waiting for a n hour, it was to late and were closed I emailed corporate 4xs and they have yet to respond. FRUSTRATED!

Ordered food for 4 ppl. Asked for Vinegar/Oil and paid for Guac - got neither. None of the drinks were right & half of the chips were wrong. No names written on the sandwiches, so hard to determine whose was whose without opening each one.