Jimmy John'sReviews 247

I ordered a sandwich after one PM and I got my sandwich over one hour later (the problem I have with this, I can look out my window and see the store) I called the store and ask for the manager, when the girl that answered the phone said she was the manager. I told her of my concerns and she told me she could make it freaky fast but delivery was one hour or more. I wanted to know what part of the advertisement pertain to their store. Fisher Indiana... You are FREAKY SLOW to say the least. And that was no way to respond to a customer complaint

I never received my order! I placed it online, and paid for it, it was the Main st. One in Green Bay, WI., they didn't even call, text or even show! After waiting for a n hour, it was to late and were closed I emailed corporate 4xs and they have yet to respond. FRUSTRATED!

We ordered our food for delivery, Jimmy Johns is 6 streets away and after 40 minutes we called inquiring on our food and was told they were really busy, street an hour we called back and we were told the good was dropped off. I advised we were never called end the app shows out for delivery, I was then told oh, not sure why they didn't call you but he hasn't checked in showing delivered. I asked if we will get fresh sandwiches if the ones delivered were soft. She said the don't guarantee a delivery time. Very disappointing!

Bought 2 grinders northboro MA
Paid $31.79
Charged $3 xtra for freaking cheese
The grinder was tasteless
Very little meat
What a high rip off
How are they still in business
Stay away just a rip off

First I want to say that I have been a loyal customer of Jimmy Johns for at least two years. The delivery was always fast and the quality of the food was acceptable but lately I have noticed a change in this company. For one thing I saw they downsized all their food items while keeping the price basically the same. I was willing to live that but the show stopper for me is that their delivery has gone from under ten minutes to never. Twice I ordered food online and had to cancel because the order never arrived. JJ made an excuse each time about not having enough drivers but that is not my problem. All I know is that I ordered food and it never came. I am sorry to say that I am done with Jimmy Johns. I am never going to go through having to call them and cancel my order again. Bye Jimmy Johns.

I placed an order online, it stated online that it was delivered but it never was. I called the store and the girl who answered the phone laughed and said It will be there in a little bit. Half hour goes by and the food is still not delivered, I called again and finally the guy said it would be here in 5 min that he remade it fresh for us. 20 min later the food was finally delivered and the delivery guy spilled my drink all over the floor and just stood there and stared at it... disappointed to say the least.

Ordered food for 4 ppl. Asked for Vinegar/Oil and paid for Guac - got neither. None of the drinks were right & half of the chips were wrong. No names written on the sandwiches, so hard to determine whose was whose without opening each one.

Sandwiches are good at Jimmy John's. I go to the one at 104th and federal area. They have always done well by me. Jimmy John's sandwiches are excellent. Founder, Jimmy John Liautaud ruthlessly kills endangered animals. So he is an immoral POS. But this rating is not about morality but taste. They make several different kinds of sandwiches on several different kinds of bread, even white-grain options, lots of sandwich sauces, and real cheese. I have never had a bad sandwich there. I think Jimmy John is evil but I have no moral problems eating at Jimmy John's. Why? Clearly because Jimmy John's sold the company and this immoral POS no longer is connected to it. They are trying to improve the ethics of the company. So you still have the good sandwiches but the immoral miscreant is gone. So go eat the sandwiches without guilt. Warning, I have not been there in three years and I read some pretty negative comments about Covid neglect. So what I am sharing is merely my own experience.

Ordered my food at 10:33 for delivery. It showed on the tracker that is was out for delivery at 11:05. At 11:34 called the store and they advised me that I should be getting it with in 8 mins. I finally got my food at 12:02 One hour and 30 mins later after I ordered my food.

This was my first time ordering food through delivery. Lunch was delivered to another Suite in the same commercial complex. I searched around within my office suite for my lunch. A lady was searching who was Candy; we eventually found each other. My sandwich bread was hard when I received it; however the chips and bottle of water was fine. I didn't receive a text message or email of final delivery. I thanked the lady for searching for me. I tipped them in advance too! My first and last doing this.:-(:-(

Would have left no stars if I could! Sandwich was soggy, all the meat fell out first bite, sandwich was flavorless and I ordered sides of ranch that weren't even half full! This has happened before; I'm done. Jimmy John's is overpriced for the quality. Won't order from them again.

Ordered Roast beef sandwich... it had literally 2 pieces of roast beef 3 razor thin tomatoes and 2 inches of shredded lettuce

Unreal customer service. The store did not get my order right for pickup and somehow that's my fault. I want a refund on the items i didn't get and the manager was completely unprofessional.

On 6/10 I ordered Jimmy John's for the 2nd time in a while as the first time took several HOURS to deliver. This time I did get a call that delivery time would be over an hour and they gave me the option to cancel my order which I did.

2 hours later in walked a delivery driver with my order? I told them it was cancelled and they left it anyway. I called to speak with a manager and they were "busy" and someone was going to have to call me back.

I called again on 6/16 and spoke with Vander and he agreed that I shouldn't have been charged and took my information. He said Willie the GM would be following up.

Here we are on Friday 6/18 over a week later and they still have my money and no one is following up.

I am sad to tell my story as I do like their food but if you need it delivered I wouldn't recommend it anytime soon.

I pay for a side of sidekick and it is half full, the delivery person called me and I stated I would meet him in the lobby and when I quickly walked to the lobby my food was laying on the counter in a public area. I don't think that is right if I tipped and paid for a delivery fee. Very disappointed.