Jimmy John's

On 6/10 I ordered Jimmy John's for the 2nd time in a while as the first time took several HOURS to deliver. This time I did get a call that delivery time would be over an hour and they gave me the option to cancel my order which I did.

2 hours later in walked a delivery driver with my order? I told them it was cancelled and they left it anyway. I called to speak with a manager and they were "busy" and someone was going to have to call me back.

I called again on 6/16 and spoke with Vander and he agreed that I shouldn't have been charged and took my information. He said Willie the GM would be following up.

Here we are on Friday 6/18 over a week later and they still have my money and no one is following up.

I am sad to tell my story as I do like their food but if you need it delivered I wouldn't recommend it anytime soon.

Been wanting to try Jimmy John's "gourmet sandwiches. Very Disappointed. It was so bland! I guess it would be considered a " gourmet sandwich"
For anyone not interested in flavor. Not returning.

If you want a good sandwich this is not the one. It's basically 2 saltine a** crackers with a piece of cheese and sliver of turkey. Like someone took a meat tenderizer and beat that a** flat. $2.59 extra for some bacon on a 8 inch it better be kosher but probably trash, so made my own at home. It's like a couple of kids opened a lemonade stand but for sandwiches and don't know what the f*** they are doing. Took like 5 years to get some damn mayonnaise. WHAT KIND OF SANDWHICH SHOP ARE YOU!?

I have order many times, throw out the year but the last three time I wait a hour to a hour and fifteen minutes for my food. They owner of this store dose not care about his customers who call to let him now how they're treat. Called in two Tim's aboutthe hour wait with no response. This time I had to go get my lunch because the K couldn't tell me when it would b ed delivered. I order at 12pm and waited till 1:15 for my food, before I decided to go get my food myself. Thay why I decided to let you all know you are better off going to a different jimmy johns store in town.

I placed this order online and expected well-made, delicious sandwiches like received before in October 2019. I did not receive this. What I received were 3 Sandwiches: 1 - #12 Beach Club + 1 Roast Beef Slim (very little Avocado)+ 1 (VERY Small piece of) Turkey Sandwich that were All 3 made horribly! The Beach Club didn't even contain Turkey inside only cheese, Small Lettuce and a very small amount of Cucumber... After calling, I was told there was a delivery charge for exchanging the sandwiches so I picked it up and received 2 New Sandwiches - NOTHING CHANGED OR IMPROVED! This is unacceptable by ALL Restaurant Standards!

I ordered sandwicheds for my team at work. Bill was $514. They sent me this moldy thing and told me they didn't and that I probably pulled it out of the back of my refriderator. I'm sure they think that since the back of someone's refriderator is where this sandwich came from

I placed an order at 11:48 a.m. and called at 12:50 to check on the status since it has been MORE THAN AN HOUR since the order. They couldn't give me an estimated time as to delivery, just that it will be sent out with next driver and/ or that the manager would be delivering. This total lack of timely service makes it difficult for those that are on a lunch break and don't have another recourse. Two thumbs down. SLOWER THAN A SNAIL!

I ordered a sandwich for my brother to pick up on his way home from work and ordered it to be ready at 8:15pm. When he arrived, the sandwich was not ready. I ordered the sandwich without mayo specifically and it came slathered with mayo. I HATE mayo on an Italian hoagie. Took a couple of bites and threw the rest out. Mayo should be an option and not automatically applied to the sandwich. Will not patronize JJ's again. Too many other places locally that do a better job.

I ordered online in Canonsburg PA. Delivery driver came and the bill was $10.90. Handed the driver a 20. She turns around and walks away. I said, wait I need change. She said well you didn't ask for change. I said I want 6 dollars back. She said I have to go outside to get change. But on the way out of my place of business. She calls me a f#cking a$$hole. She comes back in and says that she doesn't have the proper amount of change. She hands me $5.27 and walks out. Before She leaves, I asked her, why would you call me a F... A... She said, I didn't who told you that. I said it doesn't matter, because I heard it. She walked out. So I had to contact her boss and corporate.

I had to wait over a half hour after my order was given over the phone and paid for. It should have been made and ready when I walked in. My order was over $80 that's why I ordered it so i wouldn't have to wait. This was in Frankenmuth mi.

Well okay just last week headline in the newspaper and posted on media from CNN the FDA issued a warning letter to the owner and the supplier to contain the ongoing pattern of 7 years for ecoli and other baterica found in their veggies. Started back in 2012 by 2013 up till now nothing has changed or improve expand now in 12 state's and then they way the present their delivery people beard and long hair and then seatbelts or backpacks I mean come on here this is by far the worse restaurant ever very little toppings overly priced and now all this media of them

Went to the Jimmy John's location at 5701 N Tarrant Pkwy Ste. 109, Fort Worth, TX ******* on October 16th at about 3:00 in the afternoon. I stood in line about 3 minutes, the cashier is counting the money in his drawer, so I set down in a booth since I have a bad knee and I can; t stand in 1 place for a long time. After about 3 or 4 minutes I stood up and went back to where the cashier who was still counting the money in the drawer and said can someone take my order? He said no because he was in a shift change, keep in mind ther were 2 other employees behind the counter when I showed up and another came in while I was sitting down, but nobody can take my order?. After about 1 more minute I left the store nad went to get a sandwich at another sandwich shop. This was somwme really bad customer service.

Order sandwich and cookie online when when I got my order delivered. The cookie was missing I called the store and they said they would run it right out to me waited an extra hour never received it drove to the store wanted my money back for the cookie and my delivery fee and they refused to give me my money back even though I stood at the window waiting for 5 minutes with no response from anyone so please be aware and stay clear of the store in South Bend Indiana on 933 North

I could only taste two much of salt, full of croutons and no chicken, they are stealing money, chipotle doesuch better job to make you smile with lunch at lesser price

MY JOB ORDERED FOR LUNCH AS USUAL THIS LOCATION IN BRIER CREEK DID NOT BOTHER TO PUT THE NAMES ON THE SANDWICHES, WHO WANTS SOMEONE ELSE SNIFFING OR UNWRAPPING THER FOOD DURING A PANDEMIC?
ALL OF US GOT FROZEN COOKIES WE COULD NOT EAT!

I placed an order for delivery the order was not what I placed by Miah at Jimmy John's 630 Park Street Jax, FL *******. I called to explain to the night Manger that I didn't order what was delivered, Julia the delivery lady was very polite with awesome delivery skills. The Manger is rude and I am afraid to purchase food from there due to my safety due to her character... Manger Cotton is the worst Manger, different... that place deserve a 0 star...

For weeks now JJ site sometimes recognizes my address and other times not. In addition, now it also randomly declines my credit card which is nowhere near its limit. I quit.