JibJab

I had a minor issue with a credit card charge and emailed customer service. They responded on the next business day. We exchanged emails to answer their questions and the issue was resolved the next day. They went above an beyond in customer service. Thank You Jib Jab.

I had been charged $18.00 for a membership which I did not request. I initially called my bank and the bank manager told me to check with JibJab.com which I did.

Today, I received a note stating that my problem had been resolved and that I would be receiving a refund of $18.00 into the account from which the money had been taken. I am very satisfied with this review and response.

I have been using this site for about 6 years now.
When I activated for this year, the site no longer works from my computer and I had to install the app in order to be able to use my account.
I am not currently a satisfied customer

I joined to send my sister a card for her birthday. She lives in Calif and I in Mass. So we don't get to see each other very often. Being able to schedule delivery of the card was perfect. She called me as soon as she opened it and said it made her day! We both laughed so hard we got an ab workout.

We love using Jibjab to send birthday messages, congratulation messages, etc. We have been using Jibjab for the past 3 or 4 years and we have noticed there hasn't been many new Birthday video cards. We like using the video cards where we can use multiple faces so we've been recycling since we've pretty much used them all. We will continue to use Jibjab but hope to see some new selection this year. Thank you!

Wow! Is this fun! I couldn't find anything like it. My only problem is that the video dos not seen to be editable once you have the final product. I found some better photos and realized that one of the heads was out of scale and needed to be edited. Did I miss something?

It's just FUN!, easy site to navigate, uploading pics is a breeze. Would like a few more options for jibjabbing. Especially with more people. (like 6 -8 people, would be great) But over all its been a blast! And everyone I have jib jabbed and sent a video of their family. Have LOVED IT!

I have been a member since 2006 or longer. I love Jibjab! I try to make all my facebook friends one for their birthday. Some people don't like for me to post them on their site but I do it to most of my friends anyway. I usually post the ones that I use their face in. It's fun to make but I miss the "dots". I liked the faces to fit better. My grandsons help me sometimes picking out what card to send

It was a bit of a learning curve but now I can place a mouth just perfect! This app is fun, entertaining and fairly easy to work with. Mu friends and family love to receive a Jib Jab from us. The more contorted the faves you use the better! Try it. Youll love it!

I choose students in my class to be in the holiday JIbJab shorts. They love it!
I have a student that rarely smiles, and it was so great to see him actually beaming when he was one of the kids in "Rockin around the Christmas Tree.
It's still my favorite and theirs.

Jeff K

I love it. JibJab is so entertaining. I have never laughed so much. Awesome site. It is never ending fun. I have made several music videos. They all were great. A constant ball of laughed. O matter who is starting. JibJab is a huge hit with me. Money well spent. Can t stop thinking what video to make next. Thanks JibJab

I like your service and understand why there is a cost, but I was unhappy that you charge a subscription as well as a cost for downloading a video. In my opinion, you should only charge for one of these. Either free downloads with subscription or charge per download with no subscription. If that was the case, I would give you 5 stars.

I have enjoyed creating videos. Since I am new to Jib Jab, I don't know how often they change the option of videos from which you can choose. Hopefully, the options change frequently to keep choices fresh.

This turned out to be the highlight of a birthday celebration at work. The characters were great; the music was on target; and it was easy to create. I strongly recommend it - you'll get tons of laughs!

After having paid for this period and to have created the video, to could download it I needed to pay again for downloading. I consider it is too much. In the beginning, some years ago it was totally free. After you decided to establish a cost, but this cost + a downloading is really too much. I don't want to use the service anymore.

It is rather irksome to have to join up just to get a single card sent. I know why you do it, of course, rather than retail each card. Even so, it is not a particularly customer-friendly experience and I shall have to see how difficult (or not) you may have made it to cancel a membership for which I have no further use.