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JibJab

How would you rate JibJab?
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California
1 review
0 helpful votes
Follow Duane P.
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JIbJab is a personal favorite
February 28, 2017

I first starting using JIbJab jund at over a year ago, but I've always taken the time not just to send a card, but one that matches who I'm sending it to. I also come from a family with a wicked sense of humor, impressed with the technology put into the programming this company uses. It takes a little more effort getting the heads right, but my two nephews went wild over the sled race card I sent the family and included all the family members in the race. Mt younger brother said they watched it for two days straight after receiving it. IF it makes my nephews happy, it makes me happy.

Date of experience: February 26, 2017
North Dakota
1 review
0 helpful votes
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Loved it!
October 2, 2016

It did take me several tries to figure out how to upload, then get the picture to fit the face and how to make corrections. Once I was able to do that- it was easy. I think next time I will be sure to have the right pictures ready in a separate file or on my desktop so they are easier to find.

Date of experience: September 30, 2016
New Jersey
1 review
0 helpful votes
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Unsubscribing was easy as pie
May 25, 2017

I had forgotten that I had an auto renew with Jib Jab. Due to family issues and too much responsibility, I asked to opt out. Within minutes, I was not only opted out, but my $ was refunded. Super Customer Service.

Date of experience: May 23, 2017
Canada
1 review
0 helpful votes
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Hilarious
February 2, 2017

Only criticism: please give more specific instructions on where to set up the mouth markers. I had to do it a couple times before I got it right, which means I had to start from scratch each time. Please help out the first timers. But I still love it!

Date of experience: January 31, 2017
Montana
1 review
0 helpful votes
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Birthday Fun
January 26, 2017

It was fun doing up pics of my friends and animals in the dances. The mouths were a bit tricky but finally started getting the hang of it all.
Made every one laugh, so that was the goal... Smiles and laughter!

Date of experience: January 24, 2017
New Jersey
1 review
16 helpful votes
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I can't believe they did away with the fine tuning for head shapes. The cards don't look nearly as good as they did a few years ago. Generally changes don't involve the loss of functionality! Very disappointing. I won't be renewing.

Date of experience: November 14, 2014
Texas
2 reviews
0 helpful votes
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It's Addicting!
March 22, 2017

Well, the $18 upfront fee had caused me to not buy for quite a while. Then decided... what the heck! I made one Jib Jab and shared it. I laughed my a## off. So, I made another... then another... then another... and kept laughing. I have a year to go though all of them. It is a lot of fun!

Date of experience: March 20, 2017
Alabama
1 review
0 helpful votes
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Loving JibJab
December 15, 2016

It's a delight to use and the results are so positive from friends and family once they view the final results. The plan is to make their day with a laugh and it never falls short of my goal. Mission accomplished!

Date of experience: December 13, 2016
Indiana
1 review
0 helpful votes
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Frustration and Annoyance
December 22, 2016

Really? $18 to join and $2 to download the video? AND automatic renewal? Why not just name your self Big Brother? Coupled with the annoyance of the download needing some kind of capability my notebook doesn't have, and not knowing that ahead of time, I will not be renewing.

Date of experience: December 20, 2016
GB
1 review
0 helpful votes
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Well done
April 18, 2017

My sister really enjoyed the e cards, cant wait to do another one. A good variety of e cards to choose from, it's one of the few sites I had more than 5 top 5 in every category.
Really easy to use and good simple clear instructions as well

Date of experience: April 16, 2017
California
1 review
0 helpful votes
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Bringing family and friends together.
May 4, 2017

Jibjab allows us to create exciting and fun gatherings, when our family lives all over the country. We look forward to singing, acting and dancing in virtual space. Would like to see a feature that allows captions to be turned on. Sometimes making sure the chosen music has the correct lyrics for the project is important in selecting the right card for the right person.

Date of experience: May 2, 2017
South Carolina
1 review
1 helpful vote
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Still - Not Very Many Good Card Selections
May 9, 2017

We had a subscription 3-4 years ago. We let it expire because the number of very good card selections disappointed us. I needed to send a couple of cards recently and re-subscribed, thinking that the selections would have been improved and expanded. They have not. Because of this, a subscription to JibJab is a poor value, so I cancelled it.

Date of experience: May 7, 2017
Missouri
2 reviews
3 helpful votes
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Awful
February 13, 2016

My card plays just fine, but will not go from step two add a message to step 3 send. It is like part of the screen is missing at step two on the right side where the Done button would normally be. It is not letting me send anything.

Date of experience: February 10, 2016
Alessandra S. JibJab Rep
over a year old

Hi Michelle,

I understand you are having issues adding a message to your video, if you email help@jibjab.com I would be more than happy to get this taken care of for you.

Thanks!

Australia
1 review
0 helpful votes
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So easy, so much fun!
May 18, 2017

Was able to instantly create a fun card at the last minute with minimal fuss.
Highly recommend to anyone who enjoys something a little different. Sent it to my 82 year old mother who thought it was great fun,
Thank you.

Date of experience: May 16, 2017
District of Columbia
1 review
0 helpful votes
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Total fail
September 22, 2016

I loved the ecards and spent a good amount of time finding the right one for my best friend. Unfortunately she never got it, even though I got a "confirmation" email saying it was sent. Not sure what happened.

Date of experience: September 20, 2016
Alessandra S. JibJab Rep
over a year old

Please have your friend check their SPAM filter! Let us know if you need more assistance by emailing help@jibjab.com.

Washington
1 review
0 helpful votes
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Honest company
March 19, 2016

A big thank you to the customer support team... specifically Kelly N. She was able to resolve the issue very quickly. My wife had unwittingly signed up for a membership TWICE and also auto-renewal. Neither of which she intended to do. Kelly got to the bottom of it quickly and was able to credit and cancel within an hour of first contact.

Date of experience: March 16, 2016
Illinois
1 review
0 helpful votes
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Hard to get downloaded file to Apple products
September 23, 2016

I could not find good instructions on how to download a file and then put it on my iphone and ipad.
Plus, I'm very disappointed in the trashy videos! You have almost nothing I can send to my grandkids!

Date of experience: September 21, 2016
California
1 review
0 helpful votes
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Well worth it!
July 28, 2016

I've been receiving these cards from my brother and sister-in-law for a while now, so I thought of JibJab for my husband's birthday and my kids' anniversaries. Great cards to choose from, and the site is easy and intuitive to use--I made videos with family members that were hilarious. The subscription price is a great value for so much fun.

Thanks, JibJab.

Date of experience: July 26, 2016
California
2 reviews
0 helpful votes
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Very fun and well received
June 23, 2017

Cute and clean, I used this for father's day and gave the same one to my dad and husband during a bbq dinner at my house. Since my husband was grilling, using his face was equally appropriate for both of them.

Date of experience: June 21, 2017
Canada
1 review
0 helpful votes
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Facebook post
February 22, 2017

When i post it to facebook, why cant it just open up and play, instead of routing it through jib jab, people have said to me its too much bother trying to get it to play, maybe i'm doing something wrong

Date of experience: February 20, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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