JibJab

I recently had an excellant experience with JibJab, providing me an immediate response to my request. It is to infrequent when we get such satisfactory action on an on line vendor. Thanks again Jib Jab

I am very pleased at the prompt response I received for Taylar. The instructions provided were right on and I (with not much technical experience) had no problem logging into my account. Thank you Taylar!

"Staring You" videos easy to craft as long as good pictures are available of the faces of the folks you want to include. Delayed delivery option is a great feature. Would like to see more than the 37 current "Staring You" options. Current selection is reasonably broad but not deep.

Great fun and a great idea.

It is good to know you can send a request to a company and within a short period of time receive a very pro-active customer service response. This is what happened when I sent an online request to JibJab. I had a billing question that was addressed quickly and in a positive manner. Thank you, JibJab.

Was a little frustrated trying to find a birthday card to send to granddaughter where both my husband and I were singing and dancing happy birthday. Never did find what I had in my head. Seems you should be able to select how many are going to be personalized in the video. It was still fun.

I created and paid for a duplicate account with a different email by accident. They promptly responded and corrected the request with professionalism. Customer service can make or break your longevity and use of a service. Because of that experience, and the awesome collection of video and gifs they offer, I will support this great app.

My girlfriend and I prepared some messages for our kids and for a friend, and we had a really great time doing it, looking at the results and imagining their reactions! Thank you for this barrel go laugh!

Had a technical glitch when joining as member, but was quickly and professionally handled by the JibJab team in a manner that went beyond expectations. The app itself is a hoot and great fun, and a must have!

I love personalizing the videos of the dancing characters. I had a problem though lining up the mouth. It opened above my upper lip. I wonder if others experienced this. Otherwise I just think these videos are wonderful.

After I figured out how to fine tune the video with accurate face positioning and mouth function, I was able to turn out a hilarious result. I watched it through several time just because it was so entertaining.

This company is excellent for two reasons:
1. They have their contact info in plain sight.
2. When you contact them, they respond immediately to
Let you know they received your message.
They have a great product, also.

I like the personalized ecards, and was able to generate some really hilarious moments. Unfortunately, I find the selection rather small in terms of creativity and diversity in that nearly all the personalized cards adhere closely to American pop culture (music, sports, dance). Also, it was hard to find a card that took 3 or 4 faces (Mostly 1 or 5 it seems.)

Thanks for giving us a boatload of options for sending a Birthday card.
Of course the more gnarly ones can be sent to that small sector of contacts, but the more traditional (fluffy) cards worked in this case!

Site doesn't allow a one off payment. I signed up and now the site doesn't recognise my details so I can't unsubscribe. Videos were shared on Facebook and only worked for the day. Can't go back to replay.

I only contacted customer service once by email, and the response time was excellent & immediately handled my request 100%! The time I've used JibJab as a customer was fun & never had one issue on the site.

Really like and work well with him. It's always a pleasure.

With little bad, mouth carry the black line, if one is a photograph that does not smile, it seems there is more black line.
With love

Giovanna

I spent time making my video and then was told the cost and it came with auto renewal. I would have liked to know before the trouble. I tried using a RetailMeNot coupon for a one month membership but it didn't work but that wasn't clear till after the charge was excepted. Then I had to go back into my account to turn off the auto renewal, which just isn't user friendly.

Great Experience! The birthday card I sent was viewed many many times and thoroughly enjoyed! Photo looked realistic in the person & I will be sending many more cards in the near future! Thank you so much JibJab!