JibJab

I am an old guy. Handsome, talented, intelligent, but old. I send my wife of 37 years your cards often. When I place our faces on the bodies of dancing characters like your Travolta, Olivia Newton John card, it reminds me of us when we were in our 20's, slim, and fast on our feet, And I watch my weight and nutrition, and go to the gym to stay fit. Our dog also makes a fine dancing partner on your cards. Carry on.

I haven't received any answer from the person I've sent a video. So, I don't know if she have seen it or not. I don't know if you usually send an e-mail once the person has visualized the video, to advise that it has been viewed, since it's the first video I've sent. Actually, I've sent two videos to the same person, and I have no answer yet.

I'm extremely disappointed that Jib Jab videos are no longer downloadable. They cannot be edited into home movies, they cannot be shared with individuals in areas that lack internet connectivity, like hospitals, nursing homes, etc.
If it's a PROFITS issue, perhaps JibJab can simply charge a premium for downloading options. Sorry to be a Complainer, but these issues are a deal- breaker for me and possibly many others.

I liked the ease of creating a video with JibJab. I wish there was a way to preview the video so I can go back and make changes to the heads before I commit to buying them. My 2 videos had black space in the middle of the mouth, which looks odd. I like the music videos and dances, but I wish there was more to choose from.

My family member made one of the jibjab's without my permission. Although it was really cute I couldn't afford it. I emailed Jibjab and they were awesome three money was put right back in my account. Excellent people to work with. Thanks Jibjab

I have been a member for a long time. Love the cards. Love how you can interact with cards by adding faces to them. Would like to see newer cards that you do not add a face too also. Very pleased with Jib Jab.

I had trouble signing in to Jibjab and didn't remember my password. I went to their support page for help and clicked on send them an email. I quickly received an email assigning me a new password and was told how to change it once I logged back in. I love JibJab and so do all of my friends who are recipients of my JibJab cards!

Jib Jab was so easy to use. Jib Jab has many entertaining categories and within each a very wide range of selections. So much fun just to go through the lists and then once you complete your first Jib Jab, you will be hooked!

I assumed from the web site that I was being charged $1.50 per card. I was billed $18 much to my surprise. The pricing policy is not at all clear and very misleading.
Customer service have refunded my payment, that is to their credit.

I am quite disappointed the ability to adjust facial images is not longer available. Also find most of the cards do not meet my needs. Quality is not there. I will not renew my membership when the current one expires unless changes are made.

The content that you have available is good but there is nowhere near enough content to use. I expected much more. I have already submitted my request for a refund. Please add more content, especially videos, and I will probably join again. Thank you.

Remember how customer service USED to be? Where you could actually get someone to HELP you.? JibJab customer service is outstanding! I received a very personalized response in around 12 hours of submitting my request. Issue resolved and you have a very satisfied customer.

I would love more choices, some that are ok for kids. Since they are the ones I send these too. They get the same Easter and christmas ones for past 3 years. Only change is age progression using recent photos.

That would be great.

I don't like the $ grab beyond the membership - I thought that it would be fun to 'save' my cards but you can't unless you pay! What's wrong with this is that it makes the whole jib jab 'thing' - CON... I won't be renewing!

Sending a link from the site sends it to the recipients spam so I paid for a download and it turned out the file was too large to email. It would be nice not to have the jib jab adverts all over as well.

I think JibJab is great. My only problem with it is not always finding the exact video I want, or having to play around for a while to figure out which face to put on which body based on what's happening in the video.

Contact made through a friend who used Jib Jab and a card sent to Australia where it was really well received and I have no doubt that they will want to follow up.
I am looking at other birthdays and friends in our Regional Music crowd where this could be fun

When subscribing it only said the cost would be $1.50 then my account was charged $18.00, I then asked for a refund which was supposed to be given to me. I then got notified from my bank that I had been charged almost $50.00 by JibJab for no apparent reason. I will not be subscribing again.