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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Love the site. Some situations are as hilarious as they are creative. It took me a little while to get the hang of the transfer of pictures, especially if there were multiple entries, to the selected interface. Once I figured it out all went well.
I did not find the tutorial helpful because it just would not activate for some reason or other.
Ihave had so much fun with this site ask have had so much fun with this site. My grandkids love it, my great grandbabies love it, and all my friends on Facebook love it!
J'ai souscrit à l'abonnement pour avoir les vidéos en entier.
Malheureusement, une fois avoir payé l'abonnement et fait ma vidéo, je me suis rendu compte que pour récupérer la vidéo créée il fallait encore payer 1 euros 80!
Un comble!
Au final on paye 15 euros pour avoir le droit d'utiliser le logiciel et 1euro80 chaque réalisation...
Sans parler du fait qu'il faut bidouiller avec paypal (heureusement que j'ai payé comme ça) pour désactiver le renouvellement annuel de l'abonnement.
Au final c'est un bel attrape couillon :(
With practice I was able to get mouth opening aligned with my pics. However, I would've liked to snip the last two seconds of video since it really had nothing to do with Easter. The jump JibJab video was perfect for my celebratory occasion but could've done without the Happy Easter ending. My family loved the video!
Amazing funny sweet I love them all especially the dance ones they really make you laugh.
I had so much fun making a video birthday card for one of my friends that I will be using JibJab from here on out for all my special occasions!
I love putting my family in different bodies and watching the fun
I've been enjoying making and sending dancing cards to family and friends! Glad for good song choices. It would be nice if could more easily change the casting after starting to make a card or if there was consistency throughout the dance videos for the "characters".
Looking to share many of your little side shows to make others laugh weekly
Good video, but think the price should include a download to my computer and phone. Had to pay another $1.99 for the privilege.
You should be upfront re the total costs - no surprises please!
I have been a customer of JibJab for years. I have PERFECT CREDIT. I have always paid with an 'automatic payment' from PayPal. There is no reason for my payment not to have 'gone through' and my subscription to have 'lapsed'. That is. Unless this was all a set up to raise the price from $12. A year to $18. I'm very upset by this deception, and the idea that my PayPal payment did not go through. I have been with PayPal since their inception in 1995.
My mom was extremely happy and felt like she could really relate to the video.
I only wanted one video, ended up with the subscription online for $18 per year. And to download the video it caused another one dollar 99, and the video quality is very blurry, horrible!
Website is not easy to use. I had difficulty downloading the video. And given the price, I would've thought there are more video options
And the app at require you to take picture of yourself. Mandatory.
I created a couple of videos to make my work group smile as we have been struggling with a restructure and new management. Now they want more.
I would love to do more but not everything is appropriate for work and we have sub teams of 4,5 or 6 people so I can't do one for each sub team. I would also love to do one with 21 people.
We are beginners. Our first experience with your help was excellent. We will surely be back for more help in the future.
Very fun & easy to use. I like all the new content.
You need more music video cards... I am not able to send the card to the people that I want or have to send a card that works. Unless, I have a couple (male & female usually a couple), have 5 people and some have to be the other gender. It just doesn't work well and I feel VERY LIMITED!
This was a great opportunity to bring joy to my husband on our 1 year wedding anniversary! My only negative is that I wish I did not have to pay for your service.
Thanks!
When I send friends a JibJab card, they all think I'm so smart and clever. Nah! These guys do the heavy lifting. Well done.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members