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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I tried to watch the movie LOL and it said i needed silverlight to download it which i did and then try and refresh the page and it would work so i did and then it said if that doesn't work download HMTL5 then refresh the page and try again and none of those worked so I just ended up watching the movie on youtube which still sucked but was a little better.
I did a Father's Day video for my husband.
He's usually grouchy, but on this occasion
His belly chuckles were priceless!
I sent Walking on Sunshine to my son and family and they thought it was so funny. Thanks JibJab.
Terrible! I was under the assumption I was paying 1.50 for the month. I tried to cancel this when I saw an 18.00 charge to my bank account. The card never was displayed on Facebook and now I am left with an 18.00 charge on my bank account I do not want. Please cancel this charge and refund my money!
I was looking for a unique gift for Father's day and I definitely found it! Not only for that day bit it turns out for many occasions! Thanks JibJab you helped make myself as well as family and friends not only smile, but laugh like crazy! Plus it's so easy to do! Can't wait for the next occasion to use it! Your site rock!
I love how many options there are to personalize cards and photos with mine and my families pictures. They are so fun and very user friendly. I also like the delivery options and being able to email or post to social media. I also feel like it is a decent price for an entire years worth of use.
This app is great. I had so much fun with this. Would recommend it to any one who wants to send something to brighten anyone's day.
I was able to bring such joy and laughter to my brother and husband on Father's Day! This is such a unique way to send greetings of every kind! Thanks, jibjab!*****
Need options for Father's Day from wife. Some cards not appropriate for children to choose from. They were able to find ones they could send but some were very suggestive for my grandchildren to see or hear when they were trying to find ones for their dad's Father's Day to send.
This is lots of fun and I know my Dad will love it. It was very easy to use considering it was the first time I have used it.
I love it and look forward to creating more videos!
I am always able to find the perfect card onJibJab for friends and family, and the recipients always enjoy receiving my selection. Lots of fun!
I sent JibJab to fathers for Father's Day. They were elated. Thanks for adding a delightful surprise to honor the great dads in my life.
Got this father's day card for my nephew--a real hunk and dancer! This choice was so him... I thought I was at a Mick Jagger Rolling Stones concert! So great. Also sent birthday card to his family now 5 members and it was great to see them all dancing and singing... Just loved the cards. Great job JibJab!... I became a member!
The site was very easy to use and the price is incredibly fair. Everyone loved the videos and I would definitely recommend this to anyone. I'm a customer for life.
When I wanted to change a card to a different one, it wouldn't let me. And I would like to review the card before I pick it out.
I love this site! I use it all the time, ask my kids. They are like "oh no, mom's been on jib jab again!
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)