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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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So very easy to navigate! Finished product is always fabulous!
Made one for father's day and just keep making more. Fun and easy
Tried to make a Father's Day card for 2.00 only to find I paid 18.00 for the year
I then tried again to make the card and still could not access unless I signed up for another 4 dollars a month... Very disappointed... All that and no Father's Day card!
The cards are great and easy to make and send. However, I had to resend over half of the Father's Day Cards for the recipient's to receive them. Glad there was a way to track them to show that the cards were unopened. But then I had to ask people if they received a card, which ruined the surprise. When they said no and checked their Junk Mail, etc. I resent them and they arrived right away. Hopefully that won't be the case every time I use Jib Jab. Busy Day perhaps?
These JibJabs bring so much joy to friends and family. I send them to co-workers, friends or family. Whether its a special occasion or just for fun, JibJabs really make someone's day a lot better. The best part are the JibJab videos with your friend or family member's face in them. Way to go JibJab! Thanks for some incredible laughter and making a lot of faces smile in this world. I think we could all use as many smiles as possible these days.
My father's day post had the face of someone I did not know... not the photo I selected! I had to delete the post.
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You have made it easier than ever to put faces into the cards! Loved the choices.
Can't believe how much fun we all had with this app! Hilarious!
Totally made my morning. I bought the app right away.
I tried to make a video card & was only picture. It had me go thru everything to see where the mouths would move but was only a picture. Then when I was checking out, I thought I'd get to see the price before final purchase & I didn't so it automatically signed me up for a subscription.
Lots of fun to create videos and fun for recipients to receive.
Wish there were more videos and less "static"cards.
It would also be nice if there were more cards for couples to send.
Most are for singles and groups.
Misleading about how to become a member. Should offer an a la carter experience more widely.
I love to see the smiles of the recipients when they see their faces on the cards dancing around. Also, they make me smile as well!
There was no obvious mention of the subscription charge- i thought i was just paying for 1 card. Very misleading. Obviously very small print, blink and u miss it! Tried to cancel' no option to do so. And when the card arrived, my uploaded face wasn't even on it! Very angry. Desperate for a refund.
I love the good, clean fun that this site provides! There is too much in this crazy world that is degrading and rank, so I love the laughs I get from JibJab!
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members