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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Forgot i had an acc which i dont use an was billed so asked for refund and was emailed back within 24 hours
The old method of outlining faces and hair made a much better/funnier finished product than the current oval cut-out of a face.
I signed up using Facebook and the video I created didn't up load. I had to go back to the app and create one a different way and the one I originally want was available to choose. The cost wasn't clears either.
I think I had more fun with this than my recipients. I was hoping it would put a real smile on their faces to receive a unique, humorous birthday card. Instead the response was luke warm.
My son and I have too much fun making silly videos. Laughter is priceless!
I don't like that you automatically did direct payment from my visa continuously EACH AND EVERY YEAR with no option to do otherwise when signing on.
I'M NOT pleased.
I get a kick from these funny videos... and love people's reactions to them even more. When I think about buying a regular card... usually expensive... so the price isn't too unrealistic. My father said it's the best card he's ever gotten.
I really appreciate that you have some FREE JibJabs to send out. And I know allot of my email buddies have enjoyed getting this type of funny email with all the Politics and bad news on TV lately-it is a pleasure to send something to lift the spirits some. There is one problem that I found on this site. When I made an error in what I wrote to all my email buddies about the video, there was no option to correct it before I sent it out. So I sent it anyhow, but it wasn't perfect.
Easy to use even for a beginner, fun experience and my whole family enjoyed their Fathers day ecards!
I signed up to send a Father's Day card to my husband. It didn't work. In wasn't able to get his picture in the video. Very disappointing.
Love the calendar function, so you can create when the mood is right and yet be sure your greeting is shared at an appropriate later time.
Had an issue personalizing a Fathers Day Card. I put in my request. They fixed it in 2 days TY
I was out of town for Father's day so I Googled a card and this site popped up all the fathers loved the cards
Love it! Fun and easy to use even for people my age! And there were lots of laughs!
Same stuff as before bummed I signed up again wish I could get my money back!
First time user. Quite entertaining. Very easy to use.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members