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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Unable to enter password. I do not have facebook. Would like to only use e-mail. I was unable to include second face
It keeps requesting me to join?
I hadn't used JibJab before, but had seen it being sent by someone else. I like the concept and it's quite fun. I just wish there were more choices in each of the categories. Some of the choices at this time are on the negative or sarcastic side-- I don't want to send anything negative or sarcastic.
I was excited to join Jib-Jab and send my Dad his Fathers Day card because my husband had received several cards in the past, & they were so funny. I alerted my dad, so he would be on the lookout in his email for his card. He never received it. He kept looking for several days & it still never arrived. I am sorry that I "joined" Jib-Jab. What a disappointment!
I wanted to send a card to my 11 year old grandson. You don't have any appropriate cards for kids. I think you should.
Wonderful experience except that on the day I had ordered the card to be delivered, it hasn't arrived by 10am and I had to dig into the site to figure out how to get it resent. Ultimately it was a big hit - just not a first thing in the morning arrival as I had hoped.
I liked the concept of making a personalized video, and I used it for a gift once. Why do you force people to make a year-long PAID subscription and special account for that? The way I see it, you want 1 video/ card/ etc, you pay for it and that´s it. Asking for my PAyPal account just to preview the video, and forcing me to make a monthly subscription, looks more like a fraud than a friendly website... And it´s a pity, because without this aspect, the idea and concept of the website is very nice.
Easy to navigate to an appropriate message, set up a card and send.
Super funny! Got lots of laughs out of it. Thanks :)
OMG! These little video cards are so funny and imaginative. I love them and so do the people that I send them too.
Thanks guys!
It's easy by downloading photos of people you know to JibJab, picking a short animation and dragging the photos to the animations. Simple and genuinely fun to see people you know come alive in the animations.
We tried to find an E-card on JibJab for a friend who has been recently hospitalized with a non-life threatening condition. The selections in the "Get-well" category seem to be in short supply and we chose one that extols her invincibility. She got a laugh out of seeing herself on a motor cycle, on a dare-devil ride. It only took a few minutes to do since your website saves previous pix we uploaded from before and the process was easy to do. Over all everyone was happy. Thanks, Jibjab!
I thought my Birthday was going to be boring and dreaded. A dear friend sent me a jibjab e card, i laughed & laughed. I myst have watched 10 times that day forwarding it to all my family and they laughed. Turning 65 wasn't that bad after all. I have been continuing the tradition & sending jibjabs to all my family & friends. What a great idea! Thanks
JibJab is such fun and always brings smiles and laughs
Never messaged with the same rep twice, but everyone seemed to thoroughly communicate. I didn't have to repeat my concern, which was surprising and fantastic!
I have enjoyed my membership while creating fun video cards with pics of friends! They always make me laugh as well as the recipients.
Highly recommend Jib Jab! Loved and enjoyed by all that received their Jib Jab. Laughed for hours thereafter. Still talking about it! Great idea! Unique way of celebrating any occasion or just generating a giggle.
I was not as enthusiastic about it as I had hoped. Was looking for something different.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members