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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Put this together for a friend who is an Irish dancing teacher and she loved it!
Played it on a big screen at work for her which brought it to life even more -was very appropriate.
Did take a while to arrange and adjust each photo but all in all worked well.
We are going to incorporate JibJab into our social media efforts. It's great to see employees laughing throughout the day!
Facebook rejects downloaded videos, informing that the contents belongs to third parties. I have to reapply several times to post my videos.
Very easy and quick to use, very enjoyable to receive (or at least that is what my grandkids tell me)
Poor that you can only share to Facebook or email, not happy with the fact that I have been billed for the year straight off. Monthly payment would have been better as I would have cancelled
Always fun to create a new jib jab. I'd like to see more choices for videos though.
I am using a Toshiba Satellite laptop with Windows 10 and running Google Chrome. Nothing is compatible. I had a very hard time sending the video that I made and purchased from JibJab through my Gmail account. It took me a while to figure it out on my own. Played and played with it until I finally figured out that it was too large and I had to save it to my Google Drive and send it as an attachment. That is exactly what they ended up telling me to do. However, I am still very pleased with their service! Thanks again, Sandy
I sent an email regarding my subscription and received a response immediately. I highly recommend JibJab.
I have always enjoyed my cards from jib jab, however I had to redo my recent one as first one wasn't as I'd ordered. So not happy when I was charged for 2 cards.
Too much of the same... many choices but a bit repetitive
Great, sent two cards. Very easy and recipients loved them.
I had a question to a receipt and the team solved it fast and problem-free. Thanks a lot.
I'm not "cyber savvy" but after working with this for about an hour, I mastered it and am very happy with it.
Signed up and thought that I was paying one price, but was ripped off! I want a refund!
Easy site to use with great options... so much fun :). thanks Jib Jab!
There are a lot of fun options to slide your faces into: pictures, music videos, and gifs. There are also some funny gifs and emojis (without the face option). You can take a selfie or use your photo gallery to place the heads. Editing is easy and intuitive with different face shapes: pointy or square jawline, even one for pets. I like that you can name your "heads" and save them for future use. There are a lot of free options for non members. I also appreciate that there are options for membership subscription payment (such as paying through your Amazon account).
I have been able to send the JibJabs without any issues and even download some to send later. There are a lot of holiday and birthday options so I see myself getting a lot of use out of this. Of course, some of the humor is sophomoric (farting or Magic Mike-esque dancing), so those things could be offensive to some people, know your audience. Most are just good fun. What I have sent so far hasn't failed in getting a laugh!
My first time creating a JibJab and recipient was amused.
Easy to use and Love using it on Facebook. Cheers to the most Unique site on the web! :D
No one received my invitation therefore I have to reschedule it to another date.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members