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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I was really excited about finally getting JibJab. I heard about the program from my school teacher daughter, and so decided to give it a try using my Samsung Note 4. My family spent a great deal of time selecting photos and placing them where indicated. However, the photos never seemed to remain where I place them, continually moving about on the screen. I selected 5 pictures, but the program refuse to load them, always defaulting back to the first picture. Finally, after several hours, we threw up our hands in frustration and quit. Perhaps someone at JibJab HQ can help us understand how it is supposed to work, assuming it does?
Had a blast making these cards. Sometimes the videos would lock up at times but overall had so much fun.
Thanks, keep adding new ones, ones with dogs and cats, I am an animal activist and fight BSL as much as possible and adore my dogs so much would love to be able to make video cards for doggie friends.
Thanks
Clydine Grenier
I was able to complete two cards successfully. And, although the recipient was thrilled with them, the process after that became difficult to send any more. Once I was able to cast my players, I could not get past that stage to complete and send the message. I put in a request for assistance and instead got an email giving me instructions on how to terminate the account. So, I did. I wanted to keep JibJab, but for the price, it was too much of a hassle to use. Also, the videos are rather outdated and need to more modern with better graphics. I can remember seeing some of these the first time I viewed JibJab and that was a while ago..
My grandkids and I really enjoyed creating cards using the music videos. However, I would like to see more current videos geared towards today's popular music particularly because of my grandkids tastes in music.
Having lots of fun with JibJab... keep up the good work!
I needed a quick way to sign a gift from 13 friends across 5 counties so I made a few jib jab videos showing the whole crew. The ladies in Barcelona were ecstatic! Thanks for bringjng some laughs to all of us,
After making 6 cards I marked them to send the day day and they did not arrive. I am sending them late (4 days) to see if they arrive now.
Requested a refund for automatic billing and request was completed and deposited in 30 min.
Thanks!
Made some and shared with my daughter's friend Lacy who recently passed away. My daughter and her friend singing I Got You Babe. Good memories to keep.
I have sent about three jibjabs I made a couple of mistakes on the first two with the email address but I corrected this and I then sent three separate ones I have checked with the people concerned and they have not received them there email addresses are correct please advice thank you Hilda Smith
I just love this, I have had so many laughs and been able to share the laughs with friends and family!
I joined recently remembering the commercials that were advertising jib jab during last years Christmas holidays... I was familiar with jib jab from watching mostly satirical spoofs of politicians on the internet... great stuff! Happy that now you can personalize and create your own "cartoons"
Disappointed in low amount of options. Where is "National Dog Day": August 26?
Why not include DOGust 1st: Universal birthday of rescued dogs!
I liked the result but $18 is expensive and I don't expect to renew
Downloaded the app on my Xperia z3 and when I try to upload a photo the app crashes every time. It would also be nice to have the option of buying one card with a one time fee instead of having to pay for a whole year.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members