On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Passed along a JibJab Happiness song to a group of friends who all loved it. Will have to check other music video cards because they seem to like thought the most.
Paid for the use of jib jab and it will not let me use the site! Don't understand it! Over it!
Wanted to share on card on a friend's timeline on Facebook but it didn't seem doable which was disappointing
There was a bug consisting of a strange looking man at the beginning of the video that we had to accept. No option was provided for a re-do without the man when the bug was fixed and the strange man removed from the video.
I have been a member for a couple ofvyesrs now
My family loves this stuff. I do videos every holiday
And they go crazy... they laugh so hard that it makes
JibJab worth it... Thank you JibJab.
JibJab is lots of fun, have been using it for years. Easy to use, lots of great options. Love it when new material is added!
I had so much fun with JibJab! It gave me and lots of my family and friends a lot of laughter! It is hilarious! The only thing I would recommend is making jibjabs available for more than just five people. Sometimes you need 6,7, or 8 people. But overall this was worth every penny! I haven't laughed this hard in a long time! Thank you!
I found it very easy to make my song video. Instructions were easy to follow. It all worked well.
I just really hate I had to pay for a whole year just to make one video. I just don't see that I will use it enough to justify paying the price.
My problems were resolved promptly and professionally. I'm very satisfied with this company! Keep up the good work JibJab!
Ive had jib jab cards from friends in the past and found them amusing so I joined jib jab and found loads of funny cards to send to mates.
I love JibJab! So funny and you don't have to go out a buy an expensive card just to stick it in the mail! Plus, everyone else gets to see it.
Enjoy making my friends & family laugh and seeing themselves in the dance videos.
I used a recent photo of my husband and his family for his brother's birthday card. It was fun to see his 84 year old parents up dancing along with the "Tequila" gang.
Years ago, i thought the site was funny. However, it seems like the site has stayed the same even though technology has moved ahead. Therefore the graphics and morphing of the "round head" onto characters are early 90 vintage technology. Your site, coding needs to be updated.
Was easy to do and everyone laughed so much when they saw the card I sent to my husband for our anniversary. Really live this site and will use it again.
The cards are all getting formulaic. You need to get creative and increase the types of animated cards you produce. Also, Please provide a place where I can see which cards were sent to which people. That way, I won; t send the same card again! For example, for my wife's birthday, it would be nice to know what I sent last year. The cards look so similar it is hard to remember.
Get on this! Or I will not renew next time. Get creative! And how about some more serious cards? I would like to mix it up. Not every card has to make you laugh. Some can be romantic. Some can be inspirational.
Love jib jab I can make family music video's for all to enjoy
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)