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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Good job keep it up!
In less than 24 hours I got my refund back with no problem at all, maybe at some future time I will renew the subscription.
Thanks Guys
The mouth adjustment function does not line up and the black block covers mouth. Total waste of my time and my 4 yr old can't figure out why I cannot fix it... I want a refund! Contact me at *******@rocketmail.com
I love sending the cards to family and friends to brighten their day and make them laugh! The best part is being able to add faces to the cards I send!
As I've only just signed up for JJ I'm not really in a position to say much. It's clever, entertaining & fun. Let's hope I continue to enjoy it as much as I have so far.
Have a lot of problems with the video playing for the person I sent them to in fact they do not play at all
We are happy to help! Send an email to help@jibjab.com and we will be happy to assist you.
I just wanted to send a e-card. The card are hilarious. But I don't want to send a card to everyone. Not a subscription for the year! And still Website took the annual fee. And not the payment part isn't design to give you much choice. Corporate America is just greedy. Be happy you have sales, thats not only greedy buy ungrateful.
I cant get used to the system where 1 month membership is "reduced" 50% and then create one funny card and see that I am charged 18 Euro for a year.
5 stars because for at least stating this charge asap in an email
5 stars for being able to reach sutomer service to complain about the trick and
5 stars for them to let me use the one card for 1,50 and refund the rest.
Better would be to work without this trick counting on the users to let it slide.
Found placing photo faces into head-slots & arranging the smiles not a complicated process. Also appreciate allowance for personal note. ~ The recipients much enjoyed and want to join your website, too! Hope you'll continue adding more choices for sending these out. ~ Thanks.
Made card for father-in-law's best skiing buddy, downloaded all his BFFs, plus his poodle Lola, to Pharrell's Happy, & what a kick! Thanks Jib-Jab for mixing it up Ab-Fab!
Lots of fun making the videos and sharing with others.
Fun idea but selections where you add your own photo needs to be larger and more varied
I have had a lot of fun. But there are some old musical videos and pictures.
I would like to have more options related to latĂn music or Latin American singers.
A friend of mine sent me a card from jib jab and it was so fantastic, I bought a years subscription from them. I then sent out a bunch of cards to friends of mine, who got such a kick out of them. It's also easy to make these cards. I'm looking forward to birthdays and holidays so that I can make more cards!
I have been a subscriber to JibJab for five years now and absolutely love it... I send the greetings to friends and relatives from 5 years old to even an Aunt of 89 years old. Jib Jab has an appeal for all ages and generations... Also, one of the best sollutions if you have forgotten to send a conventional greeting card, you can always send a last minute Jib Jab..
Having the ability to create custom video greeting cards for just about any occasion is fabulous.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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If you'd like help, please send an email to help@jibjab.com with the subject "SiteJabber Assistance," and we will be more than happy to help!