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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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My friend didn't receive her email birthday card until I called JibJab. By the time I found out she didn't receive it her and I called JibJab it was the evening. Her birthday was 1/2 over!
When I became a member I expected better service. I will be cancelling my membership immediately
JibJab is easy to use and lots of fun ideas for greetings
Great stuff. Good rates. I would like to see more choices in each category and music tastes.
The selection of simple e-cards was better than expected. I found just what I have been looking for.
More than happy with JibJab's ecards. There have been a few hiccups, but overall the service has been wonderful, with some very funny Videos. Thank You, JibJab.
Hector Fernandez
I sent 3 happy birthday jabs to 3 different people having birthdays. 2 worked fine but the 3rd one (James Brown) would freeze half way through the stream on every occasion. When I sent it to my son for his birthday it never arrived in his inbox after multiple attempts, and it wasn't in his spam folder. In all 3 jabs the mouth movement was in the wrong place on the face of the photo
You know picking out cards for special occasions can be not the best way rinsed a Saturday evening but making a card for someone special with family was a fun experience. We laughed and laughed.
I like the site... it's a lot of fun but I've been a member for a year and they have really updated none of the music video's. If they add more up to date music video's so that every month it would be worth continuing to be a member.
I would like a refund since I just joined and within the 30 days trial period. The card was never received by the birthday recipient, and I spent time getting it ready for them. Disappointing! And a refund on the card that I paid for since it never was delivered. I have sent other ecards to them in the past without a problem, from other sites. It shows in my Jibjab acct that it was sent, butso please refund the yearly charge, and the amount for the card.
Thanks, Chris Krmaer
It was so much fun using my friends in the Jibjab.
Lots of fun... not just the normal LOL.! Kind of a unique way to bring some laughter to a friend!
Ok, not as impressed as I was when I first bought in. I actually thought there might be a discount for a returning customer, there wasn't. Still a cool thing.
Had fun making a -day card for my daughter who lives in Africa. Simple to use-cards with great graphics and tunes. Paste those faces and send 'er off!
A great time. My daughter loves the cards!
I appreciate Jib Jab for all the fun I have using the app. Also for the fantastic customer service.
I had to send two for the same occasion since the first one sent did not send the pictures I installed... it sent some pics from someone else.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members