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JibJab

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Texas
1 review
0 helpful votes
Follow Teri C.
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I've submitted email for help but no answer
I like these cute videos but every time I try to publish it I publish your ad one

Date of experience: June 25, 2017
New York
1 review
0 helpful votes
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EXCELLENT CUSTOMER SERVICE!
March 1, 2017

The Experience With JibJab Was Fun and Entertaining... i got a lot of laughs from using there site... I Do Recommend You Give Them A Try...

Date of experience: February 27, 2017
Ohio
1 review
0 helpful votes
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Needs more content
June 30, 2017

Starting to get boring. Need much more new content. More movie spoofs and misc. Events etc. less tacky gross content.

Date of experience: June 26, 2017
GB
1 review
0 helpful votes
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Really fun and surprising birthday card
January 21, 2017

Loved making card to Happy Pharrel Williams which involved 5 people all close family and which was received with humour and amazement.

Date of experience: January 19, 2017
Minnesota
1 review
0 helpful votes
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Thanks for the laughs
April 19, 2017

My family and friends got a good laugh with my lityle shows especially my grandbabies. Ypu let ne entertain them. Ill be using this a lot. THANK YOU

Date of experience: April 17, 2017
Alabama
1 review
0 helpful votes
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This app or site is the best
May 5, 2017

JibJab is the best and only app that I play with on my iPhone, this is by far the greatest entertainment app on the planet, keep up the good work!

Date of experience: May 3, 2017
Washington
3 reviews
4 helpful votes
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I really liked this idea so got a few for my neices and they loved them1 I looked like the cool uncle for once! A great idea and easy to order.

Date of experience: January 21, 2018
Maryland
1 review
0 helpful votes
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Total entertainment!
April 17, 2017

I t always surprises me and the celebrantsand guestss\ whenever I use this as a gift to them. It's the life of the party!

Date of experience: April 15, 2017
Missouri
1 review
0 helpful votes
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I think Is
August 1, 2017

Good, I have variety of themes and funny characters, I recommend it, i would like to have more options for Birthday

Date of experience: July 30, 2017
Nevada
1 review
0 helpful votes
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Great Customer Service!
March 29, 2018

My concern was handled within 2 days after contacting JibJab support and I was very pleased with the support and follow-up.

Date of experience: March 27, 2018
California
1 review
0 helpful votes
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Emails don't go to recipient
March 17, 2017

JibJab is a fun site, but I found two cases when I created a card and sent it and the recipient never got it.

Date of experience: March 15, 2017
Nevada
1 review
0 helpful votes
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I cancelled immediately because I thought i was going to be charged per MONTH. Not for the entire YEAR. I needed a one time use.

Date of experience: May 15, 2017
New York
1 review
0 helpful votes
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Undelivered scheduled videos
February 22, 2017

I created several videos and the intended recipients advised they did not receive on the day I scheduled (Valentine's Day)

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Mustache
January 5, 2017

Enjoy using, just wish you can correct videos that move my mouth with mustaches. Tks to tech I'm able to make videos But with mouth not moving..

Date of experience: January 3, 2017
Maine
2 reviews
0 helpful votes
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I paid my dues and the site will not let me login
February 22, 2017

Ever since I signed up I haven't been able to sign on no one returns my emails I tried to cancel my subscription and no one gets back to me

Date of experience: February 20, 2017
Maryland
1 review
0 helpful votes
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Easy to create but a bit of confusion
February 22, 2017

Not sure how to access video after payment for "Download/Share". Eventually posted to FB since I couldn't see how to email it.

Date of experience: February 20, 2017
New York
1 review
0 helpful votes
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Need more ecards like "Happy."
December 13, 2016

Mostly happy with the ecards but some of the graphics could be better. The absolute best card is HAPPY, without a doubt.

Date of experience: December 11, 2016
New York
1 review
0 helpful votes
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"too funny!" I perused some of your cards and thought the above was the one. On the occasion of my brother's birthday, I noticed that an old photo of him had just had uploaded to his Facebook. I merely wished him a Happy Birthday and told I hoped he was feeling good. After a few mistries, I was able to seamlessly insert his head into your card with a perfect result! My comment was about your only being as-young-as-you-Feel-Good, so I think the song title is a natural fit for older people's birthdays. Aside from great dance moves taken for the card's central character (a white James Brown in this case), the modern psychelic backgrounds were great, and the sound-effects accompanying the dance moves were funny and not over-done. Bravo!

Initially I had my card and was ready to pay, but I saw there were preferences and other settings and things to look at. I did not want to have notifications sent to me. But I was unable to get back to where I was, and had to start over a couple times. MAYBE YOUR MEMBER OPTIONS SHOULD INCLUDE A MESSAGE FOR MEMBER TO COMPLETE ORDERING AND RETURN TO MODIFY OPTIONS. On the plus-side, I then ended up taking the time to experiment with different croppings of my original picture of my brother, and found that pretty easy, before sending out my card.

Date of experience: September 17, 2016
Bethea J.
GB
1 review
0 helpful votes
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misleading & will never use again
May 30, 2016

I thought I was purchasing 1 card & found I was signed up for a recurring payment of $18 - I would like a refund please.

Date of experience: May 28, 2016
Alessandra S. JibJab Rep
over a year old

Hi Bethea – Sorry to hear that. We're happy to get you taken care of – please email help@jibjab.com. Thanks!

Florida
1 review
0 helpful votes
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Missed Birthday
February 3, 2017

I scheduled a JibJab ecard to be delivered to my Granddaughter for her 15th birthday. It was never delivered.

Date of experience: February 1, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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