On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My nephew has moved abroad so it is easier to wish him well on line for his birthday but this has exceeded all
My expectations!
Loved the video but it was pretty difficult to get the mouth right using the tools. Still enjoyed the results but it could have been easier to create. Would be fun to be able to insert a different expression or photo of same person at a spot in the video and then back again to the original photo.
All ok until I tried to share on my Facebook don't no if doing something wrong but have followed the instructions
The JibJab cards are fun. However, it's kind of annoying that once you have created a card and added a message, you can't edit it. At least I couldn't figure out how... if I wanted to change it I just had to start over from scratch
This is a great deal of fun to do and extremely simple. If you can point and click, you can create a great video to entertain family, friends and yourself.
V pleased overal with the quality and daptability of the singing cards especially, as well as your delivery system allowing for cards to be booked to be ent months in advance. But disappointed in the extra download fees, which having paid a subscription came as a real shock. The download service ought to be included in your subscription rates. The fact that it is not, means i am unlikely to renew. The video songs that permit the uploading of heads from photos and lip-sync of mouths are the best and most fun part of the website by far, best f all being the I Got You Babe. But some ae rather corny, or childish (e.g. Fart/bum obsessed) and could do with updating and extending in terms of choice by including more modern pop and other genre songs from the 2000s, as well as more vintage videos from the 60s, 70s, 80s and 90s. I also think you need to extend the range of your birthday singing greetings, which are much less broad in range than your Chrstmas song greetings
I like jib jab however I do not like the fact I cannot download my file into my pic to use it with some of my family video photos montage that what I not happy about
It is possible that when you share a JibJab card with someone's Facebook timeline that they can have their rights tweaked such that you may see your post once but then not again. I thought because I could see some content on my son's wall that I had access, but that was not the case. When he told me that he could see all the JibJab cards I felt better, but this weirdness and no explanation that it might happen from JibJab cost you one star - otherwise it is very user friendly and fun.
I have received several Jib-Jab cards from my mother. When she had taken ill, I sent her one. It was very easy to find just the right card, right photo, fitting it to the template, and sending. It's a very user-friendly format. I'm looking forward to making my next card. The cards always get a great response!
Took a few minutes to figure out how to fit the photo but that's just me. The result was hysterical and made for the best birthday card ever!
I would have preferred to be able to see the price in Sterling before it was accepted as payment, I forwarded to the next page expecting it to be a summary but there was only the option to pay, therefore I had to guesstimate the cost based on US dollars.
Made a wonderful video by editing more then 10 dances together, but had to pay a lot to download them. More than the annual payment.
A notice that downloading costs, should be better presented in the site!
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members