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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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It makes your day to receive a Jib Jab card in your Inbox and it gives you great pleasure to send one knowing you're putting a smile on someone's face!
Great idea and finished product was good, instructions were a bit hard to follow sometimes so it took a long time to complete, didn't get a name in the birthday message. Not sure if we missed that step.
Really enjoy these cards. I wish they had more with just 1 or 2 people on the dances - example; many of the fun Halloween dances require 5 people. Would be great if site allowed you to choose the number you wanted on the card.
Regardless - always fun!
It was very easy to use. The recipient loved it! I was laughing the whole time I was making the card.
The birthday boy (17) was not able to open the ecard, therefore he didn't get a birthday card and it wasn't a surprise because I had to ask if he got it.
Others that I sent the download to were never able to open it!
I went online to read the directions about downloading to my I phone and and nothing worked as the directions touted. Very disappointing, in fact, I want to withdraw memebership immediately. Please confirm.
We found one that matched the receiver's music tastes and in this case we did not want pics embedded. He loved it! We are glad we decided to re-join. Thanks.
They had a template that fit the number of people I was working with and the animation was fun and quirky!
I'm glad I subscribed. I have difficulty with computers, but found it very easy to add my photos to the Jib Jab characters. My video turned out hilariously cute. I got many FaceBook "likes".
Regular website app is amazing. The mobile app needs more work.
When ever I go back and forth from e-mail to JibJab I get a site not found error. After a few minutes I'm able to again. Other than that I've had a great time with this program.
When trying to post some of the videos onto Facebook they were not allowed because of certain songs.
Trouble with adding message and pulling emails from contacts
Great stuff just unsure sent 1 a couple of times till they got ii
Hopefully will be better next time
Funny, catchy cards! Easy to send and great to receive. Am glad I'm part of the Jib Jab family.!
Dear all,
I am a great fan of Jibjab! I am using it since 2011 and since then I am very pleasured in making my cards and sending then to people I love. I live in Brazil and here Jibjab has been a success. Congratulations to Jibjab. Gustavo.
I had waited too long to send a card, so I remembered JibJab. I sent a few different animated cards. The recipient was thrilled and wrote to me.
"Returned from my birthday dinner to the best after dinner show I could ever have
Thank you Jibjab. Keep adding those clever cards.
Not enough experience to judge jib jab. I used to love the site when the skits were free but i understand running a business
Il ne faut que quelques minutes pozr appliquer les visages aux vidéos, de quoi faire de super farces à vos amis
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)