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JibJabReviews 12,910

3.8

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Maryland
1 review
0 helpful votes
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Hilarious!
October 12, 2016

It makes your day to receive a Jib Jab card in your Inbox and it gives you great pleasure to send one knowing you're putting a smile on someone's face!

Date of experience: October 10, 2016
Australia
1 review
0 helpful votes
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Lol
October 12, 2016

Great idea and finished product was good, instructions were a bit hard to follow sometimes so it took a long time to complete, didn't get a name in the birthday message. Not sure if we missed that step.

Date of experience: October 10, 2016
Georgia
1 review
0 helpful votes
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Love it - makes everyone smile
October 12, 2016

Really enjoy these cards. I wish they had more with just 1 or 2 people on the dances - example; many of the fun Halloween dances require 5 people. Would be great if site allowed you to choose the number you wanted on the card.

Regardless - always fun!

Date of experience: October 10, 2016
New Jersey
1 review
0 helpful votes
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Birthday card
October 12, 2016

It was very easy to use. The recipient loved it! I was laughing the whole time I was making the card.

Date of experience: October 10, 2016
Oregon
1 review
0 helpful votes
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Fun!
October 12, 2016

It was easy to do and I was laughing the whole time. The recipients loved their cards.

Date of experience: October 10, 2016
Rhode Island
1 review
0 helpful votes
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The birthday boy (17) was not able to open the ecard, therefore he didn't get a birthday card and it wasn't a surprise because I had to ask if he got it.
Others that I sent the download to were never able to open it!
I went online to read the directions about downloading to my I phone and and nothing worked as the directions touted. Very disappointing, in fact, I want to withdraw memebership immediately. Please confirm.

Date of experience: October 10, 2016
Mexico
1 review
0 helpful votes
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No load
October 12, 2016

I spent a lot of time on three separate occasions and when the video played there was no picture

Date of experience: October 10, 2016
Minnesota
1 review
0 helpful votes
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Birthday Song
October 12, 2016

We found one that matched the receiver's music tastes and in this case we did not want pics embedded. He loved it! We are glad we decided to re-join. Thanks.

Date of experience: October 10, 2016
Brazil
1 review
0 helpful votes
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Gostei mas gostaria de baixar o video sem custo

Date of experience: October 10, 2016
Illinois
1 review
0 helpful votes
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Fantastic fun!
October 12, 2016

They had a template that fit the number of people I was working with and the animation was fun and quirky!

Date of experience: October 10, 2016
California
1 review
0 helpful votes
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So much fun
October 12, 2016

I'm glad I subscribed. I have difficulty with computers, but found it very easy to add my photos to the Jib Jab characters. My video turned out hilariously cute. I got many FaceBook "likes".

Date of experience: October 10, 2016
Georgia
1 review
0 helpful votes
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Fun
October 12, 2016

Regular website app is amazing. The mobile app needs more work.

Date of experience: October 10, 2016
California
1 review
0 helpful votes
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Almost there
October 12, 2016

When ever I go back and forth from e-mail to JibJab I get a site not found error. After a few minutes I'm able to again. Other than that I've had a great time with this program.

Date of experience: October 10, 2016
Ireland
1 review
0 helpful votes
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Somewhat Dissappointed
October 12, 2016

When trying to post some of the videos onto Facebook they were not allowed because of certain songs.

Date of experience: October 10, 2016
Canada
1 review
0 helpful votes
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Beginning
October 11, 2016

Trouble with adding message and pulling emails from contacts
Great stuff just unsure sent 1 a couple of times till they got ii
Hopefully will be better next time

Date of experience: October 9, 2016
Massachusetts
1 review
0 helpful votes
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Like my Jib Jab
October 11, 2016

Funny, catchy cards! Easy to send and great to receive. Am glad I'm part of the Jib Jab family.!

Date of experience: October 9, 2016
Brazil
1 review
0 helpful votes
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Jibjab, place of happy people
October 11, 2016

Dear all,
I am a great fan of Jibjab! I am using it since 2011 and since then I am very pleasured in making my cards and sending then to people I love. I live in Brazil and here Jibjab has been a success. Congratulations to Jibjab. Gustavo.

Date of experience: October 9, 2016
Massachusetts
1 review
0 helpful votes
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I had waited too long to send a card, so I remembered JibJab. I sent a few different animated cards. The recipient was thrilled and wrote to me.

"Returned from my birthday dinner to the best after dinner show I could ever have

Thank you Jibjab. Keep adding those clever cards.

Date of experience: October 9, 2016
New Hampshire
1 review
0 helpful votes
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Not enough experience
October 11, 2016

Not enough experience to judge jib jab. I used to love the site when the skits were free but i understand running a business

Date of experience: October 9, 2016
Switzerland
1 review
0 helpful votes
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Il ne faut que quelques minutes pozr appliquer les visages aux vidéos, de quoi faire de super farces à vos amis

Date of experience: October 9, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA