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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I'm using your service to make a funny video to show some of my clients with their faces at a holiday party the company is organizing, I was hoping for at least a 720p downloaded video, but the size you offer is ridiculous, I understand is mainly for emails, phone or just the link itself, but the downloaded version should be something useful in the 21st century.
We have 6 in our family, and you never have cards with enough people in them to do our entire family. Plus we have 7 employees and can't do a company card, either :(
This is a fantastic website! They make it so easy to personalize the videos and they turn out great! We have had several really fun family nights just making and watching the videos. Everyone can get in on the fun. My almost 5 year old grandson thought it was the best thing ever. We were all laughing so hard at some of the videos that by the end of the evening, everyone felt great! It was beyond any expectations we had. Thank you, Jib Jab. We are going to have fun with this all year.
Poor. Have used many times before and has been so easy. Gave up and cancelled membership
I love to make these videos so much fun and makes me laugh and I need more laughter in my life everyday so does everyone out there so I love to make the videos and post them on Facebook.
I try like 5 times making my video but it will not use my heads, kept on showing me the demo video after saying it was ready.
I have been using several of the E Cards over the past couple of years.The
JibJab presentation beats the opposition by a country mile. Keep up the good
Work and you you will surely prosper, and the price is most affordable. I know where my greetings will be coming from in the future.
Kindest Regards.
I noticed some videos are too violent in nature with acting like you cut off Turkey heads and kids wanting guns...
Please keep the videos clean and soft in nature or I will regret my subscription to JibJab.
Amusing though over complicated having to keep copying, cutting and pasting, just to share the clips. Making clips through The App is also not as easy as going through the 'Jib Jab' loggo at foot of previously made clips.
So for the money and reasonably low tech nature of the product., though very amusing, I doubt I will renew when this subscription expires..
So much fun can be created by this creative software right on your smartphone
I have use this for many years your jib jab program strong a lot of happiness to friends and family and a lot of fun thank you so much I'm looking forward to the new year I'm hoping you have more new options
Although I've only done one video so far, it was fun to do and I plan on doing more really soon.
It took forever to find photos that would look right and I shall not be entering another year
I was not paying full attention to what I was buying. When I realized I purchased the wrong item, my email was quickly answered and I was issued a credit.
Thank you!
I sent 3 Birthday cards scheduled on 3 different days and none of them arrived. Very disappointing. Also had some trouble with the website. I couldn't get past step 3. It kept sending me back to home page. Finally gave up and tried again next day and it worked fine
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)