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JibJabReviews 12,910

3.8

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Alabama
1 review
1 helpful vote
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Don't like buy request at end
December 12, 2016

I'm annoyed that when I send to friends there is your buy request My friends think I'm selling them something. I would keep if you got rid of your sales message attached at end of each jibjab.

Date of experience: December 10, 2016
Hawaii
1 review
0 helpful votes
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Fun
December 12, 2016

So far everyone on the receiving end has enjoyed the cards I sent.

Date of experience: December 10, 2016
Nebraska
1 review
1 helpful vote
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Unable to edit
December 12, 2016

I have talked to other people who wish they could edit as in past years

Date of experience: December 10, 2016
Indiana
1 review
0 helpful votes
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Excellent!
December 12, 2016

I have sent a few videos to our friends and they love them, A +++++
Thank you, I have always been interested in learning how to do animation.
*******@yahoo.com

Date of experience: December 10, 2016
California
2 reviews
0 helpful votes
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Have used Jib Jab for Thanksgiving and Christmas, and was fun putting together different e-cards. User friendly.

Date of experience: December 10, 2016
Illinois
1 review
1 helpful vote
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Not easy to use and choices limited
December 12, 2016

I find it difficult to use - especially navigating if u want to make a change -/ and there aren't enough G rated funny songs in the menu of options

Date of experience: December 10, 2016
Florida
1 review
0 helpful votes
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Android app is worthless.
December 12, 2016

I shouldn't be forced to use my computer to get full access to the application. The Android app is a waste of time, energy and money

Date of experience: December 10, 2016
Canada
1 review
1 helpful vote
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Not happy with the result.
December 12, 2016

When a card is sent by email, the first page is clear, and has a link to your website which is all that is needed. When the recipient clicks to view, the only thing they should see on the second page is their card. Instead there are multiple boxes to view, which, whatever name you give it, is advertising. It's confusing, and also, not what I paid for.

Date of experience: December 10, 2016
New Jersey
1 review
0 helpful votes
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Good site
December 12, 2016

It's a fun and unique site & loved the videos. Although can be better if more variety of new and oldies songs were offered every quarterly period so that it's fresh & interesting.

Date of experience: December 10, 2016
Wisconsin
1 review
0 helpful votes
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Halloween
December 12, 2016

I joined because my friends had an awesome one where the figures actually had their faces whereas a face, not mine, was just plunked over where mine should have been :( I t just isn't for me so I never sent it... thanks

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
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Jib Jab made my Christmas
December 12, 2016

After receiving a JibJab video card from a family member, I was so taken with the video that I decided I would use the same company for all my cards from now on. Everyone that has received them have said they really enjoyed them, they are a card they can keep.

Date of experience: December 10, 2016
Ohio
1 review
0 helpful votes
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Not happy with silence!
December 12, 2016

I love the members only jib jab but the ones that dance and are silent with motion and no music disappoint me. I thought something was wrong with my membership. It is not clearly explained that not all have music attached. You need to be more clear on that. But other wise I have had a ton of fun with it..

Date of experience: December 10, 2016
Ohio
1 review
0 helpful votes
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Awesome!
December 12, 2016

What a lot of fun! I've never laughed so much. :) Thanks JibJab!

Date of experience: December 10, 2016
Texas
2 reviews
0 helpful votes
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It's great!
December 12, 2016

I love jib jab, there is never one that doesn't make me laugh at some point. I could play with these all day.

Date of experience: December 10, 2016
Yemen
1 review
0 helpful votes
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But not happy
December 12, 2016

I love jibjab but need lots more motion in dancing to choose from. In all section. Especially partys and birthdays

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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Tried and true
December 12, 2016

I use jib jab every year for our holiday announcement and I don't see that tradition ending anytime soon.

WOULD like it if all Christmas/Holiday themes were out by Thanksgiving.

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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Thumbs down... :(
December 12, 2016

I had been member a couple of years ago and gave it up as the choice of cards/templates were so limited. Joined again recently and am very disappointed to find nothing has been added to or updated. Big thumbs down, jib jab

Date of experience: December 10, 2016
Colombia
1 review
0 helpful votes
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Encuentro Amigos
December 12, 2016

Fue muy, muy divertido. Reimos, reimos y nos reimos mucho

Date of experience: December 10, 2016
California
4 reviews
0 helpful votes
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FUN FAMILY MUSIC VIDEO'S
December 12, 2016

When you get the hang of using JibJab you can create some fun and inventive short music videos. Our family and friends love this site! Enjoy making great keep-sakes!

Date of experience: December 10, 2016
Texas
1 review
0 helpful votes
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I give it a high 5
December 12, 2016

Had a good experience. Everyone enjoyed the videos I sent.

Date of experience: December 10, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA