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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Enjoying the holiday ones! Having fun composing and sharing with family. They get a kick out of them.
I originally bought a subscription to your site to make a video of my students for our Christmas party. These videos turned out so great that I decided to have fun with my guests at a couple of Christmas parties. Everyone loved the animations and had a great time with them.
I have been using Jib Jab ever since its arrival but some how this year I lost my subscription, so I have subscribed again. I am very happy with the program, it has so many cards to choose from and is so easy to use. The service is great, you have never missed sending any of my cards on time & my friends tell me they really love receiving them. So please keep up the good work... Daphne..
to expensive and hard to follow and not enough variety.... a total scam and waste of money!!
I've had so much fun making videos to share with my family.
What I thought I read was that I'd be charged 1 dollar a month, but no, you guys know how to find loop holes and $#*! over your customers by charging the 18 dollars up front not the 1 dollar a month so thank you for your false advertising, I canceled my membership and will never use your service again
Most reactions are very positive and appreciative of the fun!
I had trouble aligning the picture with the head and jaw
Once I figured out how to work the faces so the mouths opened okay, the videos looked better. Editing is not easy... I haven't found a way to go back, rather than starting over. But once you have it figured, the cards are fun yo watch
I love creating JibJab cards with my family members in the cast. Once I create the cast of characters and play the video it is sure to create some laughs, it is just pure fun.
It's so much fun to add our photos and become apart of a funny, silly video... and it can be shared for everyone to see and enjoy, as well!
I'm so glad that I discovered JibJab because I have a big family who loves to receive the cards I've made starring them in ridiculous, hilarious, but memorable videos! Every time we watch them we laugh so hard! We love them so much and they're so much more than sending a paper card and a whole lot less money! They're also more personalized than any paper card because you've got your loved ones faces playing a part in the actual videos! My family loves them and they have a big selection of all types of video cards, from Anniversaries and Birthdays to Holidays and Weddings! They're a lot of fun to make and they're easily shared with your friends and families online too!
I can see using this for a lot of occasions during next year. I've already made a lot of friends smile by using it. With the right expression on a person's face, laughing is not avoidable!
Choices were fun, but editing was very limited. I was a little disappointed that once I had moved a photo into a card, if it didn't look right, there was no way to move it back and continue editing. It meant starting all over again. I'd expect that from a free app, but not one that cost $18. Also speaking of price, there should be a per item cost for people that don't think they will be doing more than one or two a year.
JibJab is really easy to use and a lot of fun! We got people in the family to do crazy things that they'd never dream of doing... and they laughed until tears rolled down their cheeks! Lots of good, healthy fun for all!
Great app, lots of laughs. Great way to keep in touch with friends.
Very disappointed with your company and will not be using you again. My first card never did arrive
Beside the preview was alright. But after paying for the video, I thought the quality would be more high quality, however the quality felt like early years with pixcels being very noticeable.
By that I will never pay for something from this site ever again
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)