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JibJabReviews 12,910

3.8

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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California
1 review
0 helpful votes
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Very creative and positive responses.
December 12, 2016

Love creating these hilarious cards and our friends love seeing these, too.

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
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A little disappointed
December 12, 2016

I love JibJab and created two little videos but no matter how hard I tried to share them it would not go on my FB.

Date of experience: December 10, 2016
Czechia
1 review
0 helpful votes
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Fun from Chodov
December 12, 2016

Had a lot of fun with friends that never saw this before.

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
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I have latest adobe flash but when I start the get to the stage following number of people the oblong screen remains white. Not happy at all i have used jib jab for several years now without priblems until now.

Date of experience: December 10, 2016
Virginia
1 review
0 helpful votes
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Offer a little more.
December 12, 2016

I haven't always been able to find what I need for the subject I want. How about something that uses two or three faces. I can't come up with that many. There is me, my son and my dog Molly. There are more subjects you could have. How about moving to a new house or moving away? Maybe a new job or different occupations?

Date of experience: December 10, 2016
GB
1 review
0 helpful votes
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Extremely disappointing content.!
December 12, 2016

Very disappointed with the selection of Christmas ecards. The selection is more or less the same as last year.!

Date of experience: December 10, 2016
Canada
2 reviews
0 helpful votes
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Newbie
December 12, 2016

It's probably me but I am having trouble with two things. I can't see my photos when I access my personal photos on my iPad. They flash then become grey squares. I also have trouble with the moving mouths. They end up looking like black bars or moustaches. Is that supposed to happen?

Date of experience: December 10, 2016
Texas
1 review
0 helpful votes
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Hilarious!
December 12, 2016

Im going to get fired for all these videos I'm making of my coworkers!

Date of experience: December 10, 2016
Canada
1 review
0 helpful votes
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Overcharged
December 12, 2016

I thought I could purchase 1 month but it would not show the amount I was paying until after check out. I found out I paid $18 for 1 year when I only wanted to use jib jab one time. Very disappointed and no response to my concern.

Date of experience: December 10, 2016
Colorado
1 review
0 helpful votes
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Not sure
December 12, 2016

Not sure what I'm doing wrong except for the fact that I'm not very pleased with this don't know if I can help you out or not I don't know if it's me or if it's the website don't know

Date of experience: December 10, 2016
Louisiana
1 review
0 helpful votes
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Im going through a serious illness and have brought laugh out loud greetings to my friends and family.

The only reason i gave you 4 is because I do not need innappropriate or dirty movements. ----cross the line on many options I cant use.

Thank You! I love the dances the best.

I need more thank you selections.

Date of experience: December 10, 2016
Georgia
1 review
0 helpful votes
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Used to be more fun
December 12, 2016

Seems like there used to be a better and more funny variety of the greetings that you insert yourself and friends photos into and less of the pre made cartoons...

Date of experience: December 10, 2016
Canada
1 review
0 helpful votes
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Hilarious!
December 12, 2016

Easy to use and funny every time. We even use our dogs face!

Date of experience: December 10, 2016
Colorado
1 review
0 helpful votes
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Email issues
December 12, 2016

Email issues... Most of the people I have sent jib jab to have not seen them because they are going to their junk mail. Kind of defeats the purpose if I send somebody a jib jab and then I have to call them and ask them to check their junk mail. The other problem I seem to have is previewing the videos before I start working on a project. I was able to do it once but I have been able to do it since, so that part is not very intuitive. Other than that the videos are very creative and enjoyable.

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
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Christmas cards
December 12, 2016

Have sent animated card to family and friends and have received favourable responses. Would have preferred a different payment program, perhaps a scale of amount for cards used matched to amount charged.

Date of experience: December 10, 2016
South Carolina
1 review
0 helpful votes
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Awsome
December 12, 2016

I so much enjoyed making my family and friends laugh, everyone loved the videos, so did I. Especially making them. I recommend this to everyone. Loads of fun.

Date of experience: December 10, 2016
Pennsylvania
1 review
0 helpful votes
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FUN
December 12, 2016

I love it, although some of the videos are a little adult rated. I wish they were in a different area, but for the most part. I am on it every day!

Date of experience: December 10, 2016
Arizona
1 review
0 helpful votes
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VERY FUN SITE!
December 12, 2016

I really enjoyed making those zany videos with Christmas songs and the people I sent them to did also.

Date of experience: December 10, 2016
Pennsylvania
1 review
0 helpful votes
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JibJab is SUPER FAB!
December 12, 2016

I recently started making JibJab videos, & I can't believe how easy and fun it was!
Can't believe I didn't find it sooner!
My videos are Hysterical!
Thanks JibJab!

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
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Christmas fun on facebook
December 12, 2016

Good fun. My 11 year old grandson and I loaded up the Christmas memes and had a very good laugh deciding which ones to use. The process itself was as much fun as the result. Not difficult - even a granny can do it.

Date of experience: December 10, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA