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JibJab

How would you rate JibJab?
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New York
1 review
0 helpful votes
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Not happy with the positioning of the mouth
March 23, 2017

I'm not happy with the positioning of the mouth, it's just a straight black line and it isn't consistent with where it's positioned on the faces.

Date of experience: March 21, 2017
Arizona
1 review
0 helpful votes
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Love your cards!
June 23, 2016

Didn't like that I ended up signing up for automatic renewal without an option not to? I will renew, but I may change my payment option.

Date of experience: June 20, 2016
Canada
1 review
0 helpful votes
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Absolutly AWESOME site
March 22, 2017

Love this site have used this site quite a lot and got my sister into using it as well and she loves it like I do.

Date of experience: March 20, 2017
Florida
1 review
0 helpful votes
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How To Be A Hero
August 28, 2016

U can always find a card, or send flowers... how about a box of Candy. But send your friend a JJ. And you become a HERO

Date of experience: August 26, 2016
Canada
1 review
0 helpful votes
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Christmas videos
December 29, 2016

You need to create more videos with Christmas themes. Videos need to be funny, witty and clever. You have something good here but it's getting stale.

Date of experience: December 27, 2016
Canada
2 reviews
1 helpful vote
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Great customer service
January 20, 2018

Customer support & service is very quick & efficient. When I was no longer using Jibjab I had no problem cancelling my account & getting refund.

Date of experience: January 18, 2018
Texas
2 reviews
0 helpful votes
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Speedy refund
October 20, 2016

I love jib jab but somehow I managed to have 2 accounts due to my error. I contacted them and they refunded my money right away.

Date of experience: October 18, 2016
Florida
1 review
0 helpful votes
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Better than many gifts...
December 29, 2016

I made lots of personalized cards for my friends and family for the holidays. They all loved and thanked me from the bottom of theirs hearts...

Date of experience: December 27, 2016
Missouri
1 review
0 helpful votes
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Lots of fun
December 31, 2016

Had trouble emailing it out the first time, but later it worked ok. It was a very fun family video to send to friends and family.

Date of experience: December 29, 2016
Indiana
1 review
0 helpful votes
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Holiday Greetings
April 20, 2017

It is such a thrill to be able to reach out to family and friends to send holiday wishes to many with this very convenient format.

Date of experience: April 18, 2017
Canada
1 review
0 helpful votes
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Good selection and experience
April 20, 2017

I would prefer to pay a small one-time fee as opposed to having to sign up for a year but otherwise, it was a fun experience.

Date of experience: April 18, 2017
Australia
1 review
0 helpful votes
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Great entertainment with lots of fun
April 13, 2017

It is great fun creating videos and the way this application is designed, make it easy and simple, in my case it is a good therapy, thanks Jib Jab

Date of experience: April 11, 2017
Australia
1 review
0 helpful votes
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My children and I had plenty of fun putting the clip together. There were plenty of scenes to choose from and it was easy to make.

Date of experience: January 4, 2017
Canada
1 review
0 helpful votes
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Second time around
June 27, 2016

The wonderful person I was talking to over email was the best part the rest was ok once things were fixed thanks have a great summer

Date of experience: June 25, 2016
Nevada
1 review
0 helpful votes
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Super Fast Response & Refund
November 6, 2016

JibJab gave me a super fast response and refund no questions asked. I had forgotten that I had an account and had agreed to auto renew.

Date of experience: November 4, 2016
Massachusetts
1 review
0 helpful votes
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FUN
May 8, 2017

Need to find out how to save Til ready to send? Otherwise great and hilarious fun to create an alter ego... love to make people laugh.

Date of experience: May 6, 2017
Rhode Island
1 review
0 helpful votes
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There was a problem with the billing to my account. It was resolved very quickly. Love JibJab, we have had a lot of fun with it.

Date of experience: June 3, 2020
Alabama
1 review
0 helpful votes
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Love the smile these cards bring
June 23, 2016

I love to see the smiles of the recipients when they see their faces on the cards dancing around. Also, they make me smile as well!

Date of experience: June 21, 2016
Texas
1 review
0 helpful votes
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Did not work
January 21, 2017

I WAS ANXIOUS TO USE JIB JAB, but would not work on my computer at all. I waited a couple of days and still it did not work. I tried to cancel, but do not know if it did.

Date of experience: January 19, 2017
GB
1 review
0 helpful votes
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Recipient had to pay!
June 22, 2016

I signed up for a rolling year (which I didn't realise at the time) and the person reviewing the card had to pay to view it!

Date of experience: June 20, 2016

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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