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JibJab

How would you rate JibJab?
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New Jersey
2 reviews
1 helpful vote
Follow Gloria T.
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Great site to deal with! I really enjoy the video cards, and they are fun and easy to make. The customer service is very helpful too.

Date of experience: March 8, 2018
Maine
1 review
1 helpful vote
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Not satisfied
December 13, 2016

It worked great for the first video, but any videos I have wanted to do after that it won't allow me to load more faces and to create new videos.

Date of experience: December 11, 2016
Canada
4 reviews
1 helpful vote
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Great site
July 25, 2017

So much fun creating a birthday card
Adds the perfect personal touch
Can be as funny, creative, exciting a card as you want to make it

Date of experience: July 23, 2017
Maine
1 review
0 helpful votes
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Lot's of laughs!
March 23, 2017

A friend posted a St. Pat's video... such a hoot... we are in our 70's... had a lot of fun with this... looking forward to Easter!

Date of experience: March 21, 2017
Texas
1 review
0 helpful votes
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We Need More Choices
December 16, 2016

I wish there were more choices to make and send a video than having to pay for a year subscription. A per-use charge would be better.

Date of experience: December 14, 2016
Ohio
1 review
0 helpful votes
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New subscribetr
December 17, 2016

A friend often sends me Jibjab cards. I think they're adorable. I decided it was worth $ 18 a year to send cards for special occasions.

Date of experience: December 15, 2016
France
1 review
0 helpful votes
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Was the card opened?
August 27, 2016

See, I'm not sure my card was read by the recipient. It would be nice to know that they had a laugh or not and if the card was appreciated.

Date of experience: August 25, 2016
Nevada
1 review
0 helpful votes
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Immediate, helpful response
March 20, 2017

Customer service at Jibjab is immediately attentive to questions and has kind and thoughtful representatives.

Date of experience: March 18, 2017
Colorado
1 review
0 helpful votes
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Such Fun!
December 21, 2016

Had a little trouble learning how to move photos from my computer to the heads. Web-cam option is great when you have the folks with you.

Date of experience: December 19, 2016
Missouri
1 review
0 helpful votes
Follow Darla G.
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So much fun
February 17, 2021

This app is great. I had so much fun with this. Would recommend it to any one who wants to send something to brighten anyone's day.

Date of experience: June 21, 2016
Missouri
1 review
0 helpful votes
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Cried
June 25, 2016

The recipient cried with laughter.
There was some delay receiving the card so he didn't see it on Fathers Day, but that didn't diminish the pleasure.

Date of experience: June 22, 2016
Wisconsin
1 review
0 helpful votes
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So fun!
April 5, 2017

Instead of sending cards via snail mail, I sent JibJab instead and post to my friends' and families Facebook pages. Way more fun to be interactive!

Date of experience: April 3, 2017
Michigan
1 review
0 helpful votes
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Refund
December 24, 2016

I asked for a refund because it charged me a full 18 instead of 1.50 they advertise. I have not heard back at all. Not happy

Date of experience: December 22, 2016
Italy
1 review
0 helpful votes
Follow gianluca m.
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Excellent cust service
December 29, 2016

Easy to contact the cust service team, prompt solution of the problem
Clear communication. Excellent!

Date of experience: December 27, 2016
Ireland
1 review
0 helpful votes
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Rip off
August 6, 2016

After paying nearly 20 $ to join. I made a ears and was then asked for a further $2 to actually download it? What a scam

Date of experience: August 4, 2016
GB
1 review
0 helpful votes
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Great service
April 26, 2017

I needed a birthday card to arrive the same day - you were able to do that and I received thanks back from the recipient so I know it worked well!

Date of experience: April 24, 2017
Florida
1 review
0 helpful votes
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JibJab is sooo much fun!
April 26, 2017

Fun and creative videos. Excellent customer service. Prompt response and takes care of their customers.

Date of experience: April 24, 2017
Kansas
1 review
0 helpful votes
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Linda's Jabs
May 5, 2017

Very much fun to share with family & friends. Easy to use, and affordable.
I have had many nice comments on the ones I have shared.

Date of experience: May 3, 2017
California
1 review
0 helpful votes
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Meh
May 5, 2017

I love the cards, don't like having to sign up for a year. It really should be optional as long as someone pays for the card.

Date of experience: May 3, 2017
Missouri
1 review
0 helpful votes
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Love these
May 5, 2017

I post one of these for my sister anytime I can she loves these things. I enjoy putting movie stars pictures in there like Brad Pitt.

Date of experience: May 3, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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