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JibJab

How would you rate JibJab?
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Canada
1 review
0 helpful votes
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It was easy to use and worked as expected
January 14, 2017

There are lots of options to choose from and the site was easy to use. My dad enjoyed the message I sent and is going to start using it himself!

Date of experience: January 12, 2017
Costa Rica
1 review
0 helpful votes
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Great site!
July 12, 2016

I think there is not enough new cards... it become hard to find a new card that fit for my friends that they have not seen!

Date of experience: July 9, 2016
Florida
1 review
0 helpful votes
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Thank you for resolving my issues so quickly
October 9, 2017

I needed a refund and thought it was going to be a hassle but it was easy as pie thank you so much for your integrity.

Date of experience: October 7, 2017
Texas
1 review
0 helpful votes
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Great Customer Service
December 24, 2019

Customer support was fast, friendly, & responsive. They resolved our issue with our subscription quickly.

Date of experience: December 24, 2019
Australia
1 review
0 helpful votes
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Good serVice but not really worth $18 for the couple of cards I would do. I have used it for a funny video for work actually.

Date of experience: July 20, 2017
Canada
1 review
0 helpful votes
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Enjoyable
June 5, 2017

I have to admit I enjoy the cards as much as or possibly more than those i send to. That being said it has gone up in price a little.

Date of experience: June 3, 2017
Maryland
1 review
0 helpful votes
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Excellent customer service
October 13, 2016

I recently had an issue with my JibJab account and made a report to the company.
My problem was resolved in a short period of time to my COMPLETE satisfaction.

Date of experience: October 11, 2016
California
1 review
0 helpful votes
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Want to laugh?
December 27, 2019

This site will make you laugh. A lot of fun and easy to use. I would like to see a monthly subscription rate instead of yearly.

Date of experience: December 27, 2019
Florida
1 review
0 helpful votes
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What i wanted
May 29, 2017

It was what. The rest of the character requirement is bs and should not be required. I will not respond to another survey with this requirement.

Date of experience: May 27, 2017
Illinois
1 review
0 helpful votes
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Fun All Around
June 2, 2017

It was fun and easy to create my card and hilarious to watch. Now that I know how to set one up I'll be creating more.

Date of experience: May 31, 2017
Canada
1 review
0 helpful votes
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Valentine and beyond
February 22, 2017

Great... except that I could not figure out how to transfer info from old computer to this one.
Why do I have to enter more characters?

Date of experience: February 20, 2017
Ohio
1 review
0 helpful votes
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Very Unique sometimes better than a greeting card
February 22, 2017

I have sent JibJab cards using my families pictures and they loved them. Made them laugh. Even sent a couple of 'sexy' ones to my husband.

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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Difficult to navigate
June 21, 2017

Two tries to get card. Card doesn't seem to show up so uncertain what was sent. No way to see if received. Bit very cool cards.

Date of experience: June 19, 2017
Florida
1 review
0 helpful votes
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Not what I wanted
February 27, 2017

I wanted to pay for one thing. Not a year. I hit send. Got an automatic payment charge. Still waiting for a response from customer service

Date of experience: February 25, 2017
Alessandra S. JibJab Rep
over a year old

Please send an email to help@jibjab.com and we can help!

Missouri
1 review
0 helpful votes
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A fun experience!
February 22, 2017

I wish I could line the mouth up better, but that's the only thing that is even a little bit frustrating. I'm very glad I did it A fun experience!

Date of experience: February 20, 2017
New York
1 review
0 helpful votes
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Too expensive
February 22, 2017

Fun to use but should cost less, maybe a small charge for each use instead of a yearly sign up. How about I enter as many characters as I please.

Date of experience: February 20, 2017
Nevada
2 reviews
0 helpful votes
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Fun, easy to navigate
February 22, 2017

It's been a great website all along. I have no complaints. Plus, sometimes I just login to have a laugh. My friends enjoy the cards too.

Date of experience: February 20, 2017
Ohio
1 review
0 helpful votes
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Sad
December 12, 2016

Not enough new stuff. You add one here or there and even those are not great. Unless you step up the game I will not renew.

Date of experience: December 10, 2016
Washington
2 reviews
0 helpful votes
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Very fun
December 13, 2016

This has been a lot of fun to do, a bit confusing at first but once I got the hang of it, it is pretty easy.

Date of experience: December 11, 2016
Illinois
1 review
0 helpful votes
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Birthday Jib Jab
May 29, 2016

Jib Jab needs a better selection of birthday jib jabs. Some of them are pretty corny and I ended up using one I had used before.

Date of experience: May 27, 2016
Alessandra S. JibJab Rep
over a year old

Thanks for letting us know, Cheryl.

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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