I emailed JibJab and heard back very quickly with a response to my request. They took care of everything and I am one happy camper!
I sent 2 people cards and both times they went into gmail's "promotions" category. So both people deleted them not realizing it was a card.
Love everything about jibjab.
It's always been lots of fun.
I use it at work all the time.
People love seeing themselves in the videos.
What could be better than the gift of laughter for Christmas... or ANY time... thanks for putting the fun in your cards... they are awesome
I love to laugh at all the videos I made on jibjab, makes other people laugh when nothing good is going right in their lives
Not much variety... need more cute but clean family videos. It's been same old videos for quite a long time. Some videos are too raunchy.
Easy to use. Fun choices. Kids love it. Enjoying the variety of music videos and dance options. Made several holiday cards to send to family.
Not being real computer savvy, I had to try several times to make my "card", but figured out the process and had fun with it..
Worked with tech support can not use the App. Was told update is coming. Been over a week no login no sign on no JibJab
Fun... there should be an option for photo editing so that they can fit the faces better. Otherwise, an enjoyable way to have some fun.
I really enjoy making the videos for my grandchildren, they love them.
Would have given 5 stars but don't find enough appropriate music for them.
Very happy with the jib jabs I sent and how easy they were to make. They made for a lot of fun for my Grandchildren.
I have made many video's using Jib-Jab with my family and friends in the cast. We have had many laugh out loud moments. Thank you
I was impressed with the very fast and helpful customer service! It is clear a positive customer experience is of utmost importance to Jib Jab.
Creating the video was very easy and it has provided hours of enjoyment for myself and the recipients. A great way to make people smile.
It is fun to create different cards, but even more fun for people who are receiving jib jab cards... I like the whole experience. Thanks.
We created a bunch of videos for our various family gatherings. Everyone loved them! The kids keep asking to watch them over and over again!
If I am paying for something, that supposed to be free. You should be able to share it in other ways besides Facebook and email.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.6 stars from 12,910 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.