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JibJab

How would you rate JibJab?
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Arizona
1 review
0 helpful votes
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So much fun!
February 22, 2017

I have so enjoyed creating clips and sending them to friends. We all had a lot of laughs from it. I am always looking for new things to do with it.

Date of experience: February 20, 2017
New Jersey
1 review
0 helpful votes
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Quick easy and hilarious
October 8, 2016

Your site makes it easy to create a one of kind e card for friends and family- people love to see themselves in goofy poses so this site is a winner!

Date of experience: October 6, 2016
Canada
1 review
0 helpful votes
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They stole my money saying that I would pay only $ 2 and the video actually, $ 24 was charged to my credit card. Real flight to such a poor result.

Date of experience: June 6, 2016
California
1 review
0 helpful votes
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It was not quite what I was hoping for
January 6, 2017

I only joined so i could see the complete video in fact after the first day I havent used it and I wont again I wont be renewing not at all what I expected more for someone younger

Date of experience: January 4, 2017
Texas
1 review
0 helpful votes
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Very Responsive
January 4, 2018

When I had an issue with my account (not due to the fault of JibJab), I sent an email (during the holidays even), and received a pretty prompt response and resolution. ThNks JibJab!

Date of experience: January 2, 2018
Nevada
2 reviews
0 helpful votes
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WTH
June 22, 2016

Never meant to charge my credit card a full year membership I thought I was paying a one-time fee for a video that I made two or three years ago I'm waiting for a refund

Date of experience: June 20, 2016
Florida
1 review
0 helpful votes
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Dont like
March 21, 2017

I wanted to cancel and you still took the money out i though i was going to i could cancei if i didnt want it i dont lie that people have to pay to see my caed

Date of experience: March 19, 2017
Texas
1 review
0 helpful votes
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Lots of Fun
May 20, 2017

I enjoy the looks on my grand-kids faces when they see what I make LOL. Lots of fun and would like to see more added

Date of experience: May 18, 2017
Massachusetts
1 review
1 helpful vote
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Fun
February 3, 2017

It has been a bunch of laughs etc. We only wish you had more templates and more variety. Other than that, we are having fun!

Date of experience: February 1, 2017
Illinois
2 reviews
0 helpful votes
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Amazing customer service
December 14, 2018

Jibjab is an awesome application and so much fun, if you have any problems they tend to them immediately and are very helpful and understanding

Date of experience: December 14, 2018
Croatia
1 review
0 helpful votes
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Low quality video!
December 17, 2016

Very low video quality when you download video!
They charged me 18 $ for something that I did not ask!
I dont recommend this site!

Date of experience: December 15, 2016
New York
1 review
0 helpful votes
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Really easy
December 13, 2016

Very simple to use and really intuitive. Someone shared a Jibjab with us and we immediately decided to make it our Christmas card this year.

Date of experience: December 11, 2016
North Carolina
1 review
0 helpful votes
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Review
December 13, 2016

I have sent 2 of these cards now and both times it goes to the persons junk/spam mail, so the element of surprise is gone.

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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Fantastic!
October 6, 2016

By far the fastest customer service I have ever received. EVER! Thank you so much. All other service sites can take lessons from these guys.

Date of experience: October 4, 2016
North Carolina
1 review
0 helpful votes
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Quick and Simple Customer Service
August 28, 2016

I spoke with Jeremiah from JibJab to refund a renewal fee because I was cancelling my account. He was quick and very helpful, thank you!

Date of experience: August 26, 2016
Australia
1 review
0 helpful votes
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Love love love Jib-Jab
December 20, 2016

Have used about 3 times and we, and all our family and friends get a huge laugh each time. Great way to send Xmas wishes.

Date of experience: December 18, 2016
Canada
1 review
0 helpful votes
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Not happy
December 17, 2016

I tried to make a video and when I was finished it would not go onto my fb page. Feel like the is a scam.

Date of experience: December 15, 2016
Alaska
1 review
1 helpful vote
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Membership confusing
August 3, 2017

I was unaware that I would be charged a year's worth of payments all at once and it has put me in a financial struggle.

Date of experience: August 1, 2017
Tennessee
1 review
0 helpful votes
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So much fun!
July 31, 2017

These are so funny. Can't stop laughing. These will be great for personal and office birthdays. Recommended by a friend as well as seen before.

Date of experience: July 29, 2017
Oregon
1 review
0 helpful votes
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Terrible!
July 29, 2017

Can't edit photos for eyes and mouth. Wish I could get refund. I can't use this program. Thought it might be fun, but, too difficult.

Date of experience: July 27, 2017

Overview

JibJab has a rating of 3.6 stars from 12,910 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
166
value
183
returns
61
quality
154
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