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JibJab

How would you rate JibJab?
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Ohio
2 reviews
0 helpful votes
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Delivery problem
March 24, 2017

Great cards and videos, but they wind up in recipient's spam file. Maybe unavoidable, but for the price, this is unacceptable.

Date of experience: March 22, 2017
Pennsylvania
1 review
0 helpful votes
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Oh, I'm opinionated
March 29, 2017

I am satisfied, but I would love to see a few "more adult" scenes. And how about some more great songs.

Date of experience: March 27, 2017
California
1 review
0 helpful votes
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Responds to issue in a very timely manner
February 11, 2018

I was pleasantly surprised how quickly they addressed my issue and resolved it just as quickly! Kudos to the support team!

Date of experience: February 9, 2018
California
1 review
0 helpful votes
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LOVE JibJab!
April 5, 2017

Always a fun, easy experience. The examples are usually right on target for my purposes and friends and family love them.

Date of experience: April 3, 2017
New Jersey
1 review
0 helpful votes
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Awesome Fun
December 30, 2016

I have never had so much fun creating unique gifts for family and friends! Everyone is surprised, laughs and loves them.

Date of experience: December 28, 2016
New York
1 review
0 helpful votes
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Need new songs
April 19, 2017

Been awhile since I had jibjab. There is nothing new on here. Need to update more often. New songs and cards

Date of experience: April 17, 2017
Minnesota
2 reviews
0 helpful votes
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Video
April 20, 2017

Liked it but unable to download and keep. Very disappointed. Please let me know how I am able to do this..

Date of experience: April 18, 2017
Netherlands
1 review
0 helpful votes
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Not an easy process
April 18, 2017

Unable to navigate site easily. Could not find a message page.
No confirmation of delivery
Not happy with value for money

Date of experience: April 16, 2017
Canada
1 review
0 helpful votes
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Number of Characters
January 5, 2017

It was great except I sometimes like to be able to pick the number of characters other than one or five.

Date of experience: January 3, 2017
North Carolina
3 reviews
0 helpful votes
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Fun to make and watch
December 30, 2016

These JibJab cards give lots of laughter to family and friends. It is so much fun making them come to life.

Date of experience: December 28, 2016
Pennsylvania
1 review
0 helpful votes
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Billing Problem
January 1, 2017

Had a double billing problem caused by different email addresses. Jib Jab solved the problem and credited my account, Excellent service!

Date of experience: December 30, 2016
Washington
1 review
0 helpful votes
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I like jib jab, I don't like the phone app
December 29, 2016

When on the computer this works great but the app is harder to navigate and doesn't work as well for me.

Date of experience: December 27, 2016
Colorado
1 review
0 helpful votes
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Lots of fun to make and send
January 5, 2017

Easy, funny, always a hit. Cheaper than sending cards. More entertaining and faster, too. Really happy with the selection of cards.

Date of experience: January 3, 2017
Georgia
1 review
0 helpful votes
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Not an Issue
December 7, 2020

Had a subscription mix up an contacted support team, fast prompt help and issue resolved, very kind and understanding. I recommend

Date of experience: December 7, 2020
California
2 reviews
0 helpful votes
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FUN
May 5, 2017

I LOVE Jib Jab! So many different things to choose from. Very easy to do. Always good for a great laugh!

Date of experience: May 3, 2017
Florida
1 review
0 helpful votes
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Needs improvement
May 5, 2017

Not enough new that contain faces. Have sent most of the birthday wishes to grandchildren and was looking for something new

Date of experience: May 3, 2017
Arizona
1 review
0 helpful votes
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Joy
May 5, 2017

This site brings so much joy to all my friends & family. I enjoy sending the cards & making everyone laugh.

Date of experience: May 3, 2017
Nevada
1 review
0 helpful votes
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Intended recipient did not receive the greeting.
January 13, 2017

Intended recipient did not receive the jibjab greeting despite multiple attempts to send via Facebook, text (sms and mms) and email.

Date of experience: January 11, 2017
GB
1 review
0 helpful votes
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Fun
May 8, 2017

Easy to create. Recipient very grateful and happy. I look forward to using this site for all sorts of future occasions.

Date of experience: May 6, 2017
Canada
1 review
0 helpful votes
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Thank You!
November 9, 2016

I was very impressed with the support team as they patiently worked to resolve my issue. Thank you for your support.

Date of experience: November 7, 2016

Overview

JibJab has a rating of 3.6 stars from 12,910 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
166
value
183
returns
61
quality
154
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