website thubmnail of JibJab

JibJab

How would you rate JibJab?
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New York
1 review
0 helpful votes
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Charging extra to keep your movies
March 11, 2017

I signed up and made a card, only to find out I can't download it without paying extra. Not happy. Also the videos are shorter than they used to be,

Date of experience: March 9, 2017
Vermont
1 review
0 helpful votes
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Cannot even share
June 23, 2017

I am not happy with the service & will cancel now you are making me put 100 plus characters about your product? I do not think this is fair either

Date of experience: June 21, 2017
GB
1 review
0 helpful votes
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Addicted!
July 7, 2016

These e cards are great fun to send. It's nice to match them up to people who will enjoy and put a smile on someone's face for that special occasion.

Date of experience: July 4, 2016
Colorado
1 review
0 helpful votes
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Love app. But..
May 20, 2017

Does not always load down the first try and erases your masterpiece. So can be frustrating. A widget would be great.

Date of experience: May 18, 2017
Ohio
1 review
0 helpful votes
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Dancin Moma
May 18, 2017

I loved your Mother's day offerings and so did my wife. Easy to make and send. Great Stuff! Keep them coming!

Date of experience: May 16, 2017
Poland
1 review
0 helpful votes
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Snowman
February 2, 2017

Perfect as usually, very funny, just surprising is that JibJab is asking money again, few months after my last payment... why?

Date of experience: January 31, 2017
Canada
1 review
0 helpful votes
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Kids love it!
February 2, 2017

Keeps them entertained for hours! They enjoy putting faces onto the different characters then playing back the card and showing everyone.

Date of experience: January 31, 2017
Texas
1 review
0 helpful votes
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Great fun, a little bit mindblowing!
July 26, 2016

Really fun experience, would be nice to have more music videos with all women. Still, really amusing stuff and great quality.

Date of experience: July 23, 2016
Hong Kong
1 review
0 helpful votes
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There is no process to confirm payment after i give credit card info. Its wasting time to find out on refund.

Date of experience: July 23, 2016
Alessandra S. JibJab Rep
over a year old

Hello! We respond within 2 business days. Please send an email to help@jibjab.com and we will be happy to help.

California
1 review
0 helpful votes
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AWESOME!
July 7, 2016

What can I say; it is so easy and so much fun creating these masterpieces. My friends think I'm the bomb!

Date of experience: July 5, 2016
New York
1 review
0 helpful votes
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My issue was resolved quickly and easily. They made me very happy.
Usually it's not as user-friendly to solve an issue.

Date of experience: December 18, 2018
Illinois
1 review
0 helpful votes
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Fun experience!
March 13, 2017

Easy to make fun cards! My family and friends love getting them
Highly recommend this website
Always something new and creative

Date of experience: March 11, 2017
Australia
1 review
0 helpful votes
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Problem solved
December 27, 2018

I am very impressed with the quick and efficient manner I received support, even in a holiday period. Thank you Heather.

Date of experience: December 27, 2018
Washington
1 review
0 helpful votes
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Jib jab experience
July 18, 2017

I always have a great experience with Jibjab; however, songs/e-Cards need to be revitalized. Some songs are not up to date.

Date of experience: July 16, 2017
California
1 review
0 helpful votes
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Love this site!
April 28, 2018

Love this silly website. It's great if you want to let people know you're thinking of them and leave them laughing!

Date of experience: April 26, 2018
New York
1 review
0 helpful votes
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Tasteless options.
March 23, 2017

Many choices but definitely not to my taste. More gen x and milling all vice baby boomer. Will not be renewing

Date of experience: March 21, 2017
Illinois
1 review
0 helpful votes
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Great Customer Service
December 22, 2016

Cancelled my Account with no hassle or hard pressure sales tactics. Great response time and refund with an amazing quick timeframe.

Date of experience: December 20, 2016
Florida
1 review
0 helpful votes
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Fun and easy to use!
December 22, 2016

Funny greetings. Been sending out JibJab Christmas greetings for 5 years. Friends and family look forward to them from us. Thanks!

Date of experience: December 20, 2016
GB
1 review
0 helpful votes
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Kids love making footage and it's easy to complete
December 20, 2016

Find the app very easy to use, our young daughters like to make footage laughing uncontrollably when they play it back.

Date of experience: December 18, 2016
RU
1 review
0 helpful votes
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Really hilarious videos and perfect technical and customer support. I did like the video with teasing dancing for ST. Valentine's day.

Date of experience: January 10, 2019

Overview

JibJab has a rating of 3.6 stars from 12,910 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
166
value
183
returns
61
quality
154
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