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JibJabReviews 12,910

3.8

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Kansas
1 review
0 helpful votes
Follow Debbie V.
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It would be better if when I sign in JibJab on my phone or my tablet or my computer that they would all recognize my account but at this time I can't get all them to recognize the account

Date of experience: February 20, 2017
Oklahoma
1 review
0 helpful votes
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Website easy to navigate. Overall selection of JibJab e-mail videos is above average. Good instructions. Length of videos is average - longer play time would be nice.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Some funny... some not
February 22, 2017

Fun site and fun to add pictures, but I find many of the cards stupid and not funny. I guess everyone has a different idea of humor.

Date of experience: February 20, 2017
Tennessee
1 review
0 helpful votes
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Excellent! But, please add cards for children. :) I don't know why I have to type at least 100 characters before I can hit 'submit' so THIS is annoying, but still...

Date of experience: February 20, 2017
Texas
1 review
0 helpful votes
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Good stuff
February 22, 2017

A pleasure to use and they even gave me a refund when I decided I didn't need the full month. I would defintely recommed. It's a lot of fun if you have never tried.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Very Limited
February 22, 2017

I was drawn to JibJab by the Grease video, and it is very cute.
Then I decided to do the Hall& Oates video and was disappointed that half way through the video, it changed from real people to puppets. Just doesn't have the same effect... very disappointing.
Most of the other videos aren't appropriate for what I'm looking for, and I know I'd never use them.
So, in a nutshell, one good video does not warrant keeping JibJab in my book. Very cute idea, but much improvement is needed.

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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The JibJab missed this time...
February 22, 2017

It was a matter of regret that my wife did not receive her Valentine's Card on the 14th until I resent it the following day. By this time the moment had kind of passed and I can only reconcile my self to the fact that the Atlantic Ocean separates us at this time, she could quite launch the rolling pin at my head from that distance. For the sake of balance you are normally first class!

Date of experience: February 20, 2017
Germany
1 review
0 helpful votes
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Not fair
February 22, 2017

Hi the payment page looks like a montly fee instead of yearly based fee. So i order a year Jibjab. But i only need one month.

Date of experience: February 20, 2017
Oregon
1 review
0 helpful votes
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Convenient, fun. For all occasions.
February 22, 2017

I think jibjab saves me time and money in the long run. A little money up front, but every occasion is covered and I'm getting cards out to more loved ones now!

Date of experience: February 20, 2017
Germany
1 review
0 helpful votes
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My very own experience
February 22, 2017

Easy to build up, but would like some more possibibilities. Makes a lot of fun. My people liked toe short videos.

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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Cute, fun and people get a kick out of it! My friends tried it too and liked it.
Fun to share with the whole family
Thank you.

Date of experience: February 20, 2017
Singapore
1 review
0 helpful votes
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Feedback
February 22, 2017

Keep it up! Easy to use and fun.
Some cards could be used for more than one occasion but the fact that there are already auto labelled make it sometimes difficult to use for a different event than the one they are labelled for

Date of experience: February 20, 2017
Mary F.
Pennsylvania
1 review
0 helpful votes
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Ridiculously easy
February 22, 2017

Popped in our faces & sized them. They were stored to use in other gags. This was the moist hilarious experience! Worth the money.

Date of experience: February 20, 2017
New York
1 review
0 helpful votes
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GMR
February 22, 2017

Excellent. Wife loved the card. Looking forward to creating more cards for her and others. No more words or characters. Sorry

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Have been a subscriber for a few years... love the site!
A lifesaver whenever I forget cards for birthdays, anniversary, etc...

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Fun and easy to use
February 22, 2017

Fun and easy to use.
Great choice in video.
Makes a change form your usual card.
A good price for 12mths

Date of experience: February 20, 2017
Massachusetts
1 review
0 helpful votes
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No
February 22, 2017

Everything can be longer. And. Should i pay an extra to download the file?

Date of experience: February 20, 2017
Illinois
1 review
0 helpful votes
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I JIB JABBED ALOT OF FUN!
February 22, 2017

The cards that we sent made a lot of people smile and laugh! It is really a creative site that anyone of any age can have fun with! The site is totally easy to work with, and we just love all of the options. Soooo glad we joined! Thanx JibJab!

Date of experience: February 20, 2017
Ohio
1 review
0 helpful votes
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I have sent JibJab cards using my families pictures and they loved them. Made them laugh. Even sent a couple of 'sexy' ones to my husband.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Somewhat
February 22, 2017

It is difficult to get the faces just right. I like the little videos but wish they were easier to make. Also wish you could change a face if you didn't like it...

Date of experience: February 20, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA