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JibJabReviews 12,910

3.8

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Iowa
1 review
0 helpful votes
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Great Fun!
February 22, 2017

Needed a special Valentines wish and remembered Jib Jab.
Very easy to use and great results.
Looking forward to using all year long.

Thanks.

Date of experience: February 20, 2017
Ohio
1 review
0 helpful votes
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?
February 22, 2017

Was fun, but need more kids things that are not romantic related. My 5 yr old grandson helped pick some out to make, he loved it. As did I.

Date of experience: February 20, 2017
Illinois
1 review
0 helpful votes
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A fun alternative
February 22, 2017

Just joined, for purpose of sending my wife a different/funny Valentine. Used both of our faces in it. She loved it. Lots of February birthdays in my family; so creating and sending a bunch of them. Great fun even just searching for and scanning thru all the choices, looking for the "perfect" one for each person. Sure beats going to Walgreen's and going thru the card racks.

Date of experience: February 20, 2017
Alabama
1 review
0 helpful votes
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Great for a 1 time use.
February 22, 2017

Great for a 1 time use. But it's boring and inappropriate for many uses. And it is very expensive. It would be nice to be able to use the service for all holidays, birthdays, and anniversaries but it isn't. You don't want to send filth or sexual innuendos to a daughter or to most people.
Having clean and nice options to send for Valentines from a mother to a daughter or son, or a friend or a mother or sister.

Date of experience: February 20, 2017
Washington
1 review
0 helpful votes
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My girlfriend loved it.
February 22, 2017

I put together a JibJab video for my girlfriend, and she loved it. She raved about it after she saw it.

Date of experience: February 20, 2017
South Carolina
1 review
0 helpful votes
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Valentines day card review
February 22, 2017

I loved the card but I was bummed that once my girlfriend opened on her email she could only view it once. She wanted to show her sister and watch it again, but the video had disappeared. Did she do something wrong? Or is that just how the email cards work?

Date of experience: February 20, 2017
Nebraska
1 review
0 helpful votes
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Ripoof
February 22, 2017

I thought I was bying one ecard. My account was charged $18 and was set up for reoccuring charges. I sent in an email to dispute this and the email came back as "address unfound"

Date of experience: February 20, 2017
Oklahoma
1 review
0 helpful votes
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Not worth the money!
February 22, 2017

Ridiculous to charge year in advance for a so called membership or even to charge at all! Not worth the money!

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Love it!
February 22, 2017

Great fun site, easy to use! Makes me feel younger and a much better dancer than I really am! Lots of songs and videos to choose from and it's not difficult to import my own photos.

Date of experience: February 20, 2017
Pakistan
1 review
0 helpful votes
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Simply brilliant!
February 22, 2017

I am a new member and so far I am very happy with jibjab now I have to wait and see if they are able to, constantly, come up with new ideas.

Date of experience: February 20, 2017
New York
1 review
0 helpful votes
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Love me some JibJab
February 22, 2017

Super fun, new content all the time, easy to use interface, fair price. I like the JibJab service a lot.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Does what I expected
February 22, 2017

Lotsa fun playing with the possibilities and having many laughs at my own expense. Best legal way to enjoy myself and surprise my friends and family.

Date of experience: February 20, 2017
Saudi Arabia
1 review
0 helpful votes
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Difficult
February 22, 2017

Still can find first couple of attempts, where do they go? What the hell, I am taciturn why the heck should zip have to fill this up with 100 characters of BS?

Date of experience: February 20, 2017
Maryland
1 review
0 helpful votes
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Easy to create but a bit of confusion
February 22, 2017

Not sure how to access video after payment for "Download/Share". Eventually posted to FB since I couldn't see how to email it.

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Very good indeed
February 22, 2017

Well worth the money for the laughs. I am not saying anymore to make 100characters bbnbbbbnnbbnjjjģjj jjjjjjjjjjjjj kkkkkkkk

Date of experience: February 20, 2017
California
2 reviews
0 helpful votes
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I chose "You Make My Dreams Come True", uploaded the photos needed, and was never able to upload the video to Facebook. Very disappointed. Spent $20 bucks on Valentine's morning and wasn't able to "give" that gift to my husband.

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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NOT just a boring card!
February 22, 2017

I love JibJabs! I can make them for my grandchildren and they roll on the floor laughing. Now you must admit that's better than a paper card with $2.00 in it!

Date of experience: February 20, 2017
AE
1 review
0 helpful votes
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I had great fun creating my video for valentines day, but it was only an eagle eye that meant the purchase didn't become a recurring annual payment through Paypal! In addition, the video wasn't sent via email on that day that I requested it too. Product fail!

Date of experience: February 20, 2017
California
2 reviews
0 helpful votes
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Love the Jabs
February 22, 2017

I can always find a great video to place my family or friends in and the best part is I can tell that they opened them and got to enjoy the fun.

Date of experience: February 20, 2017
Louisiana
1 review
0 helpful votes
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Editing and billing
February 22, 2017

Hard to get the mouths placed properly.
Didn't read the fine print. It said free account but I was billed.

Date of experience: February 20, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA