website thubmnail of JibJab

JibJab

How would you rate JibJab?
grey star
grey star
grey star
grey star
grey star
Australia
1 review
0 helpful votes
Follow Alana s.
Unfollow Alana s.
Send Message
Share Review
Report Review

Needs updates not enough variety
December 22, 2016

Overall I found that the available videos, movie's also the ecards for each catagory don't really have much variety to choose from sorry I just had higher expectations

Date of experience: December 20, 2016
Canada
1 review
0 helpful votes
Follow Brenda F.
Unfollow Brenda F.
Send Message
Share Review
Report Review

I asked for a refund, didn't know about tge auto renewal. Received a full refund, very fast and polite. No hassel. Great product will use again if need.

Date of experience: January 9, 2019
California
1 review
0 helpful votes
Follow Alex V.
Unfollow Alex V.
Send Message
Share Review
Report Review

Jib Jab best costumer service
May 21, 2016

I had some problems with my subscription withing two days they resolved my problem this is what i call excellent costumers service thanks you guys are the best

Date of experience: May 16, 2016
Ohio
1 review
0 helpful votes
Follow Tina H.
Unfollow Tina H.
Send Message
Share Review
Report Review

The app sucks
January 5, 2017

The app is terrible because you can do regular ecards with it.
Also, your faces don't get saved online either, that is annoying because it takes a long time to upload and position them

Date of experience: January 3, 2017
Texas
1 review
0 helpful votes
Follow Eddie G.
Unfollow Eddie G.
Send Message
Share Review
Report Review

Lovevit
August 5, 2016

I have been a member for a couple ofvyesrs now
My family loves this stuff. I do videos every holiday
And they go crazy... they laugh so hard that it makes
JibJab worth it... Thank you JibJab.

Date of experience: August 3, 2016
Canada
1 review
0 helpful votes
Follow Mike L.
Unfollow Mike L.
Send Message
Share Review
Report Review

Fantastic response
January 12, 2017

I had a billing issue that I requested to be reviewed and the support team at JibJib checked my question and made the change immediately and in less than a day.

If only everyone responded like this.

Date of experience: January 10, 2017
New York
2 reviews
0 helpful votes
Follow Miki H.
Unfollow Miki H.
Send Message
Share Review
Report Review

Funny
June 1, 2017

My parents loved it. I will be definatly be sending them out for people's birthdays and stuff. It is allot of fun to make them and see how the people respond. The entire family was cracking up.

Date of experience: May 30, 2017
Alaska
1 review
0 helpful votes
Follow Melba R.
Unfollow Melba R.
Send Message
Share Review
Report Review

Happy Birthday Son
May 26, 2016

I was most impressed by how easy it was to make! Only confusing part was that I'm not sure it allowed me to pick the charge for one month or for a year... will check my acct!

Date of experience: May 23, 2016
District of Columbia
1 review
0 helpful votes
Follow Courtney S.
Unfollow Courtney S.
Send Message
Share Review
Report Review

Refund Process
January 29, 2017

I worked with an excellent customer support specialist at JibJab who was able to process a refund professional and efficiently. She was very gracious and nice to work with.

Date of experience: January 27, 2017
Kentucky
5 reviews
0 helpful votes
Follow Claude D.
Unfollow Claude D.
Send Message
Share Review
Report Review

Final product great
December 16, 2016

I have to spend a lot of time just getting my photos from iMac Photo's to Jib Jab. I'm pretty sure it's just cockpit error... but it's still irritating.

Date of experience: December 14, 2016
Canada
1 review
0 helpful votes
Follow Steve D.
Unfollow Steve D.
Send Message
Share Review
Report Review

Making people smile
January 6, 2017

Your site brings a lot of needed laughter to people of all kinds. Easy to use. Sending by e-mail appears to take several hours. Is there a faster way.

Date of experience: January 4, 2017
Texas
1 review
0 helpful votes
Follow Pam M.
Unfollow Pam M.
Send Message
Share Review
Report Review

Easy way to send something special
May 5, 2017

Program is very easy to use. Have several selections of single person (great for birthdays) and groups (great to send out to employees/customers for holiday greetings). Highly recommend it

Date of experience: May 3, 2017
North Carolina
1 review
0 helpful votes
Follow Brian M.
Unfollow Brian M.
Send Message
Share Review
Report Review

Fantastic Fun
September 16, 2016

My wife and I had to celebrate her birthday by ourselves. No one could come but we emailed to everyone different scenarios and we all had a great time.

Date of experience: September 14, 2016
GB
1 review
0 helpful votes
Follow Jan S.
Unfollow Jan S.
Send Message
Share Review
Report Review

Wonderful service even when leaving.
October 30, 2017

I had to cancel my membership because of retirement and even though I didn't have all the information needed JibJab were very helpful and friendly. I was very impressed.

Date of experience: October 28, 2017
California
1 review
0 helpful votes
Follow Stephanie r.
Unfollow Stephanie r.
Send Message
Share Review
Report Review

Our video was photobombed
June 5, 2017

We love jibjab but were surprised that when viewed on a smartphone the video we created started out with a couple of seconds of a stranger's face. Very odd.

Date of experience: June 3, 2017
Idaho
1 review
0 helpful votes
Follow Diannssd L.
Unfollow Diannssd L.
Send Message
Share Review
Report Review

There were fun videos to choose from I wish there were more fun ones and less offensive ones. Sexy and drinking are not my cup of tea. It would be nice if all the faces in the videos could be set.

Date of experience: July 25, 2016
California
3 reviews
0 helpful votes
Follow Sandra L.
Unfollow Sandra L.
Send Message
Share Review
Report Review

Funny videos
December 12, 2016

I really like making the videos and putting faces in the characters... it has brought a lot of laughs for my family and friends... and for me as well...

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
Follow Colin P.
Unfollow Colin P.
Send Message
Share Review
Report Review

Best self animator on the web
December 12, 2016

I've tried nearly all the web has to offer and jib jab wins!

The detail of eye line, ear position and mouth line make the clips so much funnier/better

Date of experience: December 10, 2016
Illinois
1 review
0 helpful votes
Follow Keith S.
Unfollow Keith S.
Send Message
Share Review
Report Review

Birthday Milestone
June 15, 2016

I needed something memorable for a friend who celebrated a milestone birthday recently and I was able to find a video to personalize that fit the occasion very well.

Date of experience: June 12, 2016
Arkansas
1 review
0 helpful votes
Follow Mary D.
Unfollow Mary D.
Send Message
Share Review
Report Review

Mary's JibJab Review
June 29, 2016

Oh WOW! JibJab is so amazing! I had heard of JibJab before, but had never used it or subscribed to it, and now that I have, I find it FUN, EXCITING, & FUNNY! Thanks so much for the creativity you've put before us to personalize. I LOVE IT!

Date of experience: June 27, 2016

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
This company does not typically respond to reviews