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JibJab

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GB
1 review
0 helpful votes
Follow Paul E.
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Subscription misleading
February 22, 2017

The price shown is monthly but I have had a full year deducted from my bank account so I think this is very misleading. If you take off a year the price should be shown as an annual fee

Date of experience: February 20, 2017
Ohio
1 review
0 helpful votes
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Best fun I had all week!
March 3, 2017

It was so much fun putting our faces into the photos, and it was easy enough for someone such as myself to accomplish it without too much difficulty (as I am computer illiterate).

Date of experience: March 1, 2017
Sweden
1 review
0 helpful votes
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Fun and fair
December 28, 2017

Best customer service! I got help very fast. App is very fun. I open a claim on 24 December so I thought it would take long time to be fixed. Today is 26 and I got a satisfactory answer.

Date of experience: December 26, 2017
Canada
1 review
0 helpful votes
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Great Site
December 13, 2016

Lots of fun for the sender and the receiver. Many options for all the people
In your life to send any type of card. Animation is very good. Would recommend JibJab to anyone.

Date of experience: December 11, 2016
New York
1 review
0 helpful votes
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Dad cracked up
June 16, 2016

A birthday card and father's day card I sent to my dad using the animated cards where you insert faces really cracked him up and he sent them to all of the family.

Date of experience: June 14, 2016
Georgia
1 review
0 helpful votes
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Refunds
December 17, 2020

I didn't realize I had an auto subscription and when I was charged this year, I requested a refund and received a very prompt one in about 20 minutes!
Awesome Support Team! Thank-you!

Date of experience: December 17, 2020
Florida
1 review
0 helpful votes
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Fun but not user friendly.
January 30, 2017

I used the "Happy" song but as I tried to add the photo, I had trouble scaling it and as I went to the final card, several times Pharrell Williams' picture would show up. When I tried to go back, I had to start from scratch.

Date of experience: January 28, 2017
Ohio
1 review
0 helpful votes
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What fun
May 19, 2017

Puts a smile to everyone's faces. I received a few from a family member and just had to sign up. I go back to them for a good laugh, which of course is the best medicine.

Date of experience: May 17, 2017
GB
1 review
0 helpful votes
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A lot to pay for a little entertainment
December 31, 2016

While I thought the initial purchase of the package was reasonably priced. Then I found that I still had to pay for each use. The idea and the delivery are good; but the pricing is extortionate.

Date of experience: December 29, 2016
Maryland
1 review
0 helpful votes
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Excellent response
April 21, 2017

Did not use the subscription enough. When I found the auto renewal on my charge card, but it only took maybe 15 minutes for JibJab to refund the renewal to my credit card. That is service!

Date of experience: April 19, 2017
Nevada
1 review
0 helpful votes
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Fun and easy.
January 6, 2017

This is a fun way to send greetings to friends and family. I sent Christmas greetings to family members who then made their own greetings using pictures they had. Everyone got a kick out of them!

Date of experience: January 4, 2017
Texas
1 review
0 helpful votes
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Cancel this order
December 31, 2016

I want to cancel this, I think my grandson got a hold oy phone. I am not happy. I will never use this in the future. Do not take any more money from my PayPal account.

Date of experience: December 29, 2016
Florida
1 review
0 helpful votes
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After the 1st try it's easy to use.
January 13, 2017

I love imagining the surprise & delight of the person receiving a job jab card. I do wish there were more choices to a single person rather than being sent to several or even a group.

Date of experience: January 11, 2017
California
1 review
0 helpful votes
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It made me and my family laugh
May 18, 2017

After my husband passes last year it was hard for my kids and I to really laugh the way we did when we made everyone videos and sent it to them for Mother's Day. Thank you!

Date of experience: May 16, 2017
New Jersey
1 review
0 helpful votes
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Jib Jab is the best
October 18, 2017

What fun JibJab is for people in other countries as well. Everyone raves about the Music Videos I send. A wonderful, brilliant way to "do something different,"
Couldn't do without JibJab

Date of experience: October 16, 2017
Kentucky
1 review
0 helpful votes
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Beyond Expectations
September 24, 2016

Because of my inability toi remember my sign in, I wound up with duplicate accounts. JibJab was able to cancel the second account, refund my payment and update my contact and sign in info. Thank You.

Date of experience: September 22, 2016
Netherlands
1 review
0 helpful votes
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Who could ask for anything more?
June 22, 2017

Found a large array of cards that fit my needs. Personalized the card that fit the most and set date to send a few days later. It arrived and laughs followed. All in all very happy.

Date of experience: June 20, 2017
Canada
1 review
0 helpful votes
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Expensive
December 12, 2016

We used to be able to use demo mode free. I think going from free to $18 is a big jump. Even when it was free, i did purchased one card that I sent my family.

Date of experience: December 10, 2016
New Zealand
1 review
0 helpful votes
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JIBJAB Review
December 15, 2016

I have renewed my membership because I have enjoyed using your service. It is so easy to use and there is plenty of variety. Also, those to whom I send them always have a good laugh!

Date of experience: December 13, 2016
GB
1 review
0 helpful votes
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I am very happy with jib jab dealing with my request to cancel my subscription.
I got what I wanted to do so the app was no longer needed.

Date of experience: March 31, 2024

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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