I love jib jab its very funny i have used it for two years with no problems
But now have decided to leave i cancelled but the money was still taken
I contacted customer service and Dean refunded the money the next day
I found him very courteous great service.
I signed up specifically to send some Valentine's Day cards to four GRANDSONS ages 13-20. There was NOTHING appropriate. All of the cards were sexy and/or sexual. You need to expand certain categories so that what I refer to is not the case.
I love creating JibJab flicks. It's like therapy... only cheaper.;)
What's missing? It would be perfect if ALL the scenarios were customizable... that is, it would allow the user to select the number of subjects in the video. I realize the max number has to be limited, but I have come across ones I love that aren't flexible in the number of characters. Then I find one that IS customizable, but I hate the song. Iknow. It's not the end of the world!
The difficulty I had was when trying to e-mail the video I had created was that it would only allow me to send a line of e-mails. I tried to send a group e-mail and it would not let me, so I spent some time sending the video to my e-mail accounts. Also I wanted to send a message letting people know that I wished them all a Merry Christmas and in lieu of sending cards I was sending this JibJab cards but I could not find where to write a message before it told me it was sent.
With all you friends have fun with these dancing cards! They LOVE to see how you we're thinking of them with Halloween dancing card s and other music videos for ALL occasions and put your face in there too. Chatting is fun but DANCING around is fun too. You'll LOVE this and it's worth the $18 a year. I play with it ALL the time for holidays.
Made the greeting for Valentine's day & sent to my spouse, who never received it. Fortunately I copied the URL for the greeting and pasted it into my personal email when I discovered it had not been sent!
There is no easy way to cancel a membership with jibjab, even a free one (of course, they make you join before they say you'll have to pay, but that's a separate discussion).
When you start looking round the site for a way out, their advice is to go to the email preferences in your account and ask not to be written to, but that's not the same thing: you're still "a member" and still in their system.
So then you write to them demanding to have your membership cancelled and all your details removed, then they write back to say that it has been done, and THEN they write again to ask if you're satisfied with the customer service.
Bit of a needy question to be asking of someone who's just told you they never want to see you again, yeah? But also, hold on a second: how do they even still have your email address? You want out, off their system, no more jibjab in your life and no more you in theirs.
I was hoping this review would be my chance to have the last word - but of course, you have to give your email address to leave a review. Catch22. Me laughing hysterically waiting for them to send the men in the white coats to collect me.
P.s. I suppose i should also mention that even though i was too cheap to pay for the video i actually wanted, the free one i ended up sending to my 75 year old mother in hospital featuring her 46 year old son and his 40 year old girlfriend doing a gymnastics routine in purple leotards went down a treat. ;)
I was pretty sure I had canceled my subscription so when I received an automatic update charge I contacted them about it. They got back to me within the day refunded me the charge and cancelled my auto renewal which I had obviously not canceled so in actual fact it was my mistake but they were very kind and professional. This kind of customer service is rare these days, and was a very pleasant surprise that I will remember when I need another card subscription or anyone asks me about JibJab they will get a excellent rating for me Thank you JibJab
I love to make people laugh at themselves! And Jib Jab does the trick! I even put 2 on Facebook for my Cousins in Italy, with their Kids! They Loved it and So did I! Thanks JibJab
When ever I go back and forth from e-mail to JibJab I get a site not found error. After a few minutes I'm able to again. Other than that I've had a great time with this program.
Had to redo this one card 3 times before it worked right and also there should be more things to use with children's faces. There are no cards for kids to do for their parents or family.
I had a lot of fun with Jib Jab with cars and things to family and friends but am getting to old, at times it gets a beyond me but I will still play around would recommend it to everyone who enjoys giving friends a surprise
Yvonne
It was very easy creating a Jabber. Fortunately, I had a good picture to use. We have received several greetings in the past few years and always play them over and over. They are funny and unique.
I was a slow learner in how to make & star friends in these cards but you've helped me through my learning curve. Hilarious. A lot of likes, comments & shares from these so far. Very pleased
I have been a member for several years and hardly seen any new videos offered. Also I wish you would give the option of how many people you want in video. Please bring in some new options.
I subscribed to jib jab and then reflected that it wasn't in my budget.
The next day I emailed them about it and they gave me a complete refund
That's the best customer service I've ever gotten
All I cared about was making those picture videos. What would be amazing, is if I could just pay the damn $18/yr, and NOT be automatically renewed. I think companies that do that are shady as hell.
I hadn't prepared for Christmas cards or a Christmas letter before surgery on my right hand, so I thought I'd need to miss the opportunity for a personal Christmas geeeting this year... until I remembered JibJab. Friends have really enjoyed seeing us "Decorating the House for Christmas"!
Fun, but for the price there should be a lot more videos and cards to choose from. Plus, many options cannot be personalized. Then if you or a recipient want to keep a video it costs extra.
Fun cards, easy to use and send. Its asking me so make this 100 characters, so this part is just filler. Shame really, because I don't want to be typing any more.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.