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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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People get lots of pleasure when they receive one
Of these cards and they show it to all of their friends. I recommend this to anyone of any age.
Lots of very short clips. Not much in fuller length animations. I was hoping for more. Lots of fun but different that I expected
Lots of video and fun choosing music and dance styles. Easy to do and instantly can see final video. Like that finished product was sent to my Email. Liked that date projected for delivery was timely.
Jib Jab was a fun and easy way to surprise loved ones, friends and co-workers with St Paddy's Day greetings.
For one more year I'n not worried to find the right card for the right occasion -for the right person
The site kept the same picture of me that I did Not want. It did not fit properly. I tried nearly 10 times and gave up. SO DISAPPOINTED I did not get one posted for St. Patrick's Day. Grrrr
It was easy for me to upload pics and place them on JibJab. The responses I received to my creations were wonderful. Many laughs. Couldn't be more pleased.
I enjoy using Jibhab when I can find something different from the last time I used the site. I really like the dance and movie videos,, and people love it when they receive them. However, they do not update/refresh enough., which is especially bad for repeat customers. This is why they get 3 stars. (website not mobile)
Love jibjab very much fun. Can't get enough laughs while using the app. My friends love it so much. By on line have price for 100 percent fun
I wanted to cancel and you still took the money out i though i was going to i could cancei if i didnt want it i dont lie that people have to pay to see my caed
Easy to use. Would like to have been able to choose an item with more characters. It was for St. Patty's Day, so items were limited.
After I figured out how to fine tune the video with accurate face positioning and mouth function, I was able to turn out a hilarious result. I watched it through several time just because it was so entertaining.
Luv this site and my friends luv the cards I send:-) Makes their day and humor is so important. Have my cat is most of my cards which is so awesome.
Paid $2 for a video and signed up and later realised JibJab charged me an additional $20 'maintenance fees' which was totally unexpected. Should have expected it I suppose from a US vendor. I wouldn't recommend signing up for that price.
I think you cheat people by forcing them to buy for an entire year. I will never review my membership. You take advantage of users
Certainly please have been a member for some time now, which wants to send boring one dimensional paper cards when electronic ones are so much better...
I made a St Patrick's Day JibJab for relatives in the USA and they were delighted. My cousin sade it was a perfect start to her day
Went to post my first jibjab on fb after signing up and saw it had all ads underneath. Not something I would expect from a paid service (maybe a free one). It says you have access to 1200 scarfs but doesn't say some are only discounted ones.
I have put in a request for immediate refund.
(Under Carol Frieling)
Could not get to step 2 in making a card... after putting face on card and sizing it, when I hit done, page went back to home page. Tried several times and gave up in frustration. Will probably cancel my subscription if this happens again.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)