JibJab

Had some queries and was promptly assisted by the help desk; so I can only highly recommend their service.

As to the e cards, they were delivered promptly and there is such a huge array of cards for every occasion, so that's really cool.

I was auto billed for a year subscription which I did not want to do at this time. When I called the phone number listed, the issue was very quickly resolved and the funds reversed through PayPal. Wonderful customer service! Thank you so much!

Creating a new e-card or video e-card is straight forward and well done. The only problem is there are not enough new video/animated e-cards and you don't want to send friends & family the same card as before. Jib jab therefore needs to work on upping fresh content!

JibJab has a lot of cute Christmas videos and dances. I would like to see more of those for other holidays and birthdays that I can send to my grandchildren. Not all are appropriate for small children. The yearly rate is cheaper than greeting cards in the stores.

I wanted to cancel my subscription and forgot to do so before renewal. When it showed up on my credit card, I contacted them and requested a reversal.
No questions or challenges - quick to respond and ask for feed-back for better customer service. Love the product, just dont use it all the time. Unique and fun way to contact family at times. I'll be back.

I was dreading the thoughts of having to contact a company on line about something, but working with the people at JibJab, was delightful and they were so nice and professional. I'm glad there's companies like this that changes our experiences and I would definitely recommend them! A

I love JibJab and used it to send my grands a type of advent calendar card. They loved the cards. However, I stopped after Christmas and did not realize there was a recurring charge each year. Thank you for the quick response. Cancelling was easy... and I do feel that I'll probably reuse it later. The cards are so funny and festive. Everyone loves them.

I have barely used JibJab, but when I do, each attempt is met with problems not of my making -- links that don't appear to work, reset requests that take several tries of the same info...
For what should be a simple transaction, it's a bit of a fandango

I have been aware of Jibjab for a while. It was the perfect choice for my 28 year alternate son's birthday, putting his rather straight father in the spotlight making light hearted fun of him - well worth the giggle!

I paid for the year and when I do a restore it doesn't work. Awesome another app that gets your money and never works. I have used JibJab for years but whatever this is it's not working! Very disappointed

I was paying $1.50 ended up paying $18. The cards are not original, they are not as animated as other things out there. You can't even type much of a message in your card - small character limit. Highly disappointed.

Our family really enjoys your site. I only wish that you would have less crass and disturbing things on there. Sometimes, I accidentally come across them. There's no need for that. It's a great site without all that garbage.

It was easy to figure out once I got the hang of it! Really fun options for music videos! Definitely wish there was an immediate way to download vs getting a receipt to do so but pretty user friendly!

Thanks JibJab for always offering a fun way to send a smile, commemorate an event or just provide comedic relief when needed! Love that you try and offer a great variety and lots of popular videos to choose from!

Bought the subscription, made a card, sent it for my wife's birthday and she never got it. Not in her spam filter, nothing. So what was the point of recording that card if after signing up it doesn't send?

Choices were fun, but editing was very limited. I was a little disappointed that once I had moved a photo into a card, if it didn't look right, there was no way to move it back and continue editing. It meant starting all over again. I'd expect that from a free app, but not one that cost $18. Also speaking of price, there should be a per item cost for people that don't think they will be doing more than one or two a year.