I understand the decision to make your "head-maker" mobile platform friendly and easy to use, but the generic face shapes that cut off ears and chins are just not as aesthetically appealing as the original was. I'm not at all satisfied with settling for less than awesome.
Jib-jab, once you were awesome! You've lost your mojo.
30 day money back guarantee, no questions asked.
I only wanted to make one video and therefore felt 18 USD was too high for one time use.
I emailed, cancelled my membership and within two days I received a "no problem " reply and the transaction reversal was applied to my credit card.
Great customer service.
Why would you not tell people up front that you're going to try to charge them for an auto renewing subscription before you'll let them watch the video they spent a lot of time creating? Bad business. Be honest! I would have paid for my video, but now I won't even be coming to your site.
I purchased a one year subscription to JibJab. They sent no receipt acknowledging my purchase and I was not able to access my account because none had been created. In fact they did not even recognize my email address. When I called customer service, they were quick to issue a refund... too quick. To me this is a very deceptive business practice. Charge your card (with recurring charges no less), the provide absolutely nothing.
My mother-in-law laughed harder than I ever saw her laugh and wanted to watch it twice. I thought it was delightful, too. But, please do warn customers about the following: some of the elves have boobs. This is not what my son has. Would rather be warned about that when attaching our pictures to the dancing elves! Maybe we could have that information ahead of time. His face (and ours) seemed to be attached to different elves, who have different body parts, throughout the video. Thanks.
To potential buyers I would say... ok you're about to spend 20 dollars for a birthday card so think about other people and events that you can jib jab this year. Then make sure you have access to pictures on your iPad from which you can choose the appropriate faces - heads to use in each song. Once you save a head you cannot edit it to fix it if it's too big or small or the mouths not quite right But you can import another head of the same person. Once you join for the year you can have fun being creative with these little movies and send several to the same person so I'd say it's worth it.
Excellent choices-should be able to find something suitable for any occasion-I think this will be something I can get some good laughs with and make friends and family enjoy their special day even better.
This site seems to be inconsistent. Sometimes I create a hilarious video and it gets delivered appropriately. Other times, it doesn't get delivered at all. They've got some kinks they need to work out.
I have been a JibJab fan for a very long time... More than 10 years? Wow time slips away! Love the service and how easy to use the Fun is! It makes people smile and we don't have enough of that in this world!
Recently renewed membership and notice more vids with female characters. This is a welcome improvement over adding female heads to male bodies and voices (unless of course that is what you are looking for).
When you click on the link, the card should be bigger. It's small and surrounded by links to sell more cards. The members card should be the focus. Also, I would like to write a personal message. Eighteen dollars to join without these features will not have me renewing my subscription. Otherwise card was cute, but way over priced.
I only cancelled my account because I primarily needed it for business associates, and, while I appreciated the site's humor, it doesn't really translate well to that arena. Oh their customer service is terrific!
JibJab has brought a lot of enjoyment to my family over the years. I recently experienced their wonderful customer support as well when I mistakenly signed up for an auto renew subscription. When I notified them of my mistake, they refunded me right away.
I called in to cancel my automatic renewal after receiving a billing on my pay-pal account. The matter was handled courteously and promptly by Jib-Jab Support and they refunded the charge immediately. Thank You!
Always good. What else can i say. From 1 to 10. U got a 12 not much more to add, usually i run out of room. Love the site, love the site... put in some elvis tunes and rod stewart... that would be cool...
First, you took away face fitting. Now no more free Holiday cards, which is what brought most of your paid customers to your site to begin with (including my paid membership). I cancelled my account because Jib Jab is now too big for it's britches and thinks their greed will not ruin them. Think again Jib Jab. Your done.
Refer to my title. From day one, I have experienced great presentation options as well as flexible photo graphics. I would highly recommend this program to anyone and everyone! Again, First Class
Thomas Davidson
While I personally love the creativity and uniqueness of all the videos and cards I've found on here, they are not all equally appropriate for my kids to click on. It would be a good idea to have a rating or an alert system on each thumbnail. You know how they put a red hot chili pepper on the menu when you should expect spicy? Like that, Simple.;-)
We love to make the videos at Christmas time. I didn't realize how much more extensive the services are and that I could send cards/videos for all different occasions. That's why I decided to join and use their paying service! Well worth it. :)
I wanted to make a special birthday card for my Mom, and I'd seen Jib Jab cards in the past. I initially balked at paying when there are so many free sites around, but this really is next-level. My Mom just turned 73, I made her a roller derby chick and watched her dance and prance like a teenager. She loved it! Told me she watched and cracked up every day for a week. Worth it.
Overview
JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members