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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I used to be able to download a video file to keep or insert into Powerpoints etc but find this is no longer possible... dissappointed.
Enjoyed Jibjab but wanted help with my account response was ultra quick and polite and had it all sorted in less than 24 hours great service
I tried everything I could see to include a message. I could not send, then I tried to just send... no luck. After an hour, I ran out of time with no cards sent.
There are not enough choices to make videos. And If you want to add more than 5 people you can not. The categories are limited. For $18 dollars a year there should be a lot more variety. I want a refund!
It was easy and fun! My friends loved it! Best wAy to celebrate especial days! Can't wait for more videos
I find JibJab very easy to use and i enjoy the results. I have recommended it to my friends and family.
This a great way to reconnect with family who live far away. It made everyone laugh. The photos were easy to upload and the instructions were easy to follow.
Thanks!
While jib jab is convience is good. The card was not sent to right person. I found your site difficult to navigate
I logged on and made a card. I was prompted to pay for my membership so I did even though I already had a membership. I thought it must have expired. Now I seem to have two memberships: one with my primary email address and one with my PayPal email address. How do I fix that?
I have been using jib jab for years! I love to load the family faces and share the videos at Christmas! Everyone gets a big laugh!
Without knowing what to do it took a long time for poor results. After getting the idea of Jim jab I found I did not have the proper pictures which I need it for family. And it just looks stupid
Our entire household loves to create, share, laugh, and love JibJab. It is easy enough that everyone can use it on their own!
Enjoyed making a test for my alumni association. I sent my board using their photos and tried to get them to see the merit in using your product to reach alumni.
I had expected the process to be difficult, but it wasn't at all. The instructions were clear and easy to follow. I turned out a "masterpiece" that had all my friends laughing and wanting to know how to make one themselves. Fun, fun, fun! I will make lots more in the future.
Overall, excellent. More adjustments needed
In face editing software. Seperate points to adjust on face to block out background. Thx
I intend to have an experience soon. The purpose for securing a membership with JobJab is to facilitate good feelings between my self and my natural children.
JibJab seems to be a natural gateway through which my actions, using your tools, may help to foster good will in a somewhat unusual but affirming manner.
I am presently collecting photos to enable this.
The title pretty much says it all. Its hard to say who had more fun with this, me or the ecard recipients.
I thought is was easy to set up and use to make the card for my daughters birthday! I was a first time user and was amazed at the simplicity of it.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)