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JibJab

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California
1 review
0 helpful votes
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FAST RESOLUTION!
April 26, 2016

I'd forgotten I had an account and that it was on auto-renewal. Once I saw the renew I asked for a refund to my original form of payment. Jib-Jab refunded my money within one day! GOOD HONEST PEOPLE THERE!

Date of experience: April 26, 2016
California
1 review
0 helpful votes
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Great experience
February 22, 2017

My mother was delighted. I used a pic of my father who has recently passed and one of her in the silent movie clip. She laughed on Valentine's. Thank You, Jib Jab.

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Great fun with jibjab
February 22, 2017

Very entertaining, not just for me but for most of my subjects as well. Will definately subscribe again in a year if the product is still available at about the same price:-)

Date of experience: February 20, 2017
Texas
1 review
0 helpful votes
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JibJab Customer support handled an issue efficiently and smoothly. Wish all businesses were this prompt! Smoothest and easiest transaction ever! Awesome! Great team!

Date of experience: December 28, 2017
Pennsylvania
1 review
0 helpful votes
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Refund request
July 23, 2018

Fantastic service, in less than 24 hours my request for a refund was processed. No hassles, no long form to fill out. Thank you, best service from an online game/program. Sue G.

Date of experience: July 21, 2018
Minnesota
1 review
0 helpful votes
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I thought I was paying for one time use.
March 22, 2017

Feeling deceived and taken. When purchasing it was not obvious to me that there would be an eighteen dollar automatically renewing fee. That I have to cancel.
Very unethical, buyer beware.

Date of experience: March 20, 2017
Louisiana
1 review
0 helpful votes
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Fun fun card
August 4, 2016

Was easy to do and everyone laughed so much when they saw the card I sent to my husband for our anniversary. Really live this site and will use it again.

Date of experience: August 2, 2016
Australia
1 review
0 helpful votes
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Need more with 4 people
March 23, 2017

It would be better if their were more 4 people videos to choose from. As well i thought once you paid your membership there were no further charges i was wrong!

Date of experience: March 21, 2017
Florida
1 review
0 helpful votes
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SUCH FUN FOR RECIPIENTS -- EASY TO USE
December 21, 2016

I've sent several in the past couple of days and have more ready to go out before Christmas --- look forward to celebrating all kinds of holidays/birthdays/etc. With my family & friends.

Date of experience: December 19, 2016
Texas
1 review
0 helpful votes
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Awesome
August 3, 2017

Lots of fun love making these videos use my friends faces and cracks me and them up sometimes i cannot stop laughing so hard it makes my chest hurt really bad

Date of experience: August 1, 2017
Massachusetts
2 reviews
0 helpful votes
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They loved it and watched over and over.
August 30, 2016

Second year's membership -- so I knew these were a hit. However, last few times I could not get the mouth to line up for singing. (One of 2 was a problem).

Date of experience: August 28, 2016
Texas
1 review
0 helpful votes
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First jibjab experience
June 30, 2016

Easy to use except that I did not get the mouths centered in the right way (all looked like they had moustaches, so the mouth placement was too high). Fun experience.

Date of experience: June 28, 2016
California
654 reviews
3564 helpful votes
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I seem to recall these guys from about ten years ago, but I've not been back to the site since then. I didn't even know sites like this had survived the transition to Web 2.0, and let's be honest, sending e-cards and Flash animations is *very* Web One. In fact I can date the craze to around 1997 or thereabouts.

If you're into sending this sort of stuff, you probably won't do any better than this site. The artwork and animation is polished and professional. You have to be a member to get the best material though, and they don't seem to want to tell you how much that costs until after you've given them your personal information.

I can see how weary cube farm employees might be sending this sort of thing to each other out of boredom, and anyone under about 10 years old will get a good laugh out of many of these too. I must just have an odd sense of humor, because I didn't find anything I'd personally choose to send to anyone. The main new idea, from what I can see, is putting your friends' and family's heads into the animations. And I can imagine that anyone who had no idea that was possible would be awfully impressed.

This is one of those occasions when I can't agree with the enthusiasm of other reviewers. This one is OK, but it doesn't inspire me to rate it higher than that.

Date of experience: November 13, 2009
Canada
1 review
0 helpful votes
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Making my family & friends laugh
December 30, 2016

Very satisfied with JibJab; cause it is fun making the videos and they are always so cute and funny.
I just wish there were more new ones to pick from.
Keep up the good work and Happy Holidays

Date of experience: December 28, 2016
Florida
1 review
0 helpful votes
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Need clearer directions.
April 23, 2017

I'm still inhibited to use it again. At first, it didn't go through. I tried some hours later and it did. Not sure whose picture goes in, mine or the recipient.

Date of experience: April 21, 2017
Switzerland
1 review
0 helpful votes
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Very limited choice...
January 5, 2017

Searching for a New Year video, I could simply not find a single one which could unify three different family members...
Either you were alone, or in couple!
Very frustrating experience.

Date of experience: January 3, 2017
GB
1 review
0 helpful votes
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Overpriced
April 25, 2017

Would much prefer to pay per card/video, feel jibjab is trying to trick me into signing up for another year when I forget to cancel my subscription in a year's time.

Date of experience: April 23, 2017
New Hampshire
1 review
0 helpful votes
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Not a happy jabber.
May 3, 2017

Hate the auto renewal! The photo selection link is not complete. This would be so much better as a 1 and done service with a small one time fee to use.

Date of experience: May 1, 2017
California
1 review
0 helpful votes
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Fun for almost all!
May 18, 2017

I use this application with my students with special needs and would love more choices which did not involve alcohol scenarios. Otherwise, we have great fun and the process is easy.

Date of experience: May 16, 2017
Texas
1 review
0 helpful votes
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Just wish there was more to choose from
February 22, 2017

Cute videos. And funny. Enjoy sending to my family and friends. They liked them as well. Took me a few tries before I figured out the mouth position. But really cute!

Date of experience: February 20, 2017

Overview

JibJab has a rating of 3.7 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
164
value
182
shipping
54
returns
60
quality
154
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