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JibJab

How would you rate JibJab?
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Switzerland
1 review
0 helpful votes
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Great response and service
January 7, 2017

I posted an issye i had on their help contact and i received a very quick response and resolution... thanks fir the great service!

Date of experience: January 5, 2017
California
1 review
0 helpful votes
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Terrific
January 25, 2017

They are wonderful to work with. They are very professional and everything was done in a very timely manner. I would certainly reccommend them.

Date of experience: January 23, 2017
California
1 review
0 helpful votes
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Non Starter
February 23, 2017

The e-card I sent to two individuals were never received... And yes, I confirmed the addresses and no, they weren't in their Spam folder.

Date of experience: February 21, 2017
Florida
1 review
0 helpful votes
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Newbie JibJabber
June 16, 2016

Easy, easy, easy! Customer service was right there to answer my question, and poof - I had created 2 JibJabs! Can't wait to create more!

Date of experience: June 13, 2016
Utah
1 review
0 helpful votes
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FUN FUN FUN!
August 15, 2016

I kept my 4 year old grandson happy for hours making films! Also made his parents happy receiving the things we made!
THANKS A BUNCH

Date of experience: August 12, 2016
New Jersey
1 review
0 helpful votes
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Jib Jab was a fun and easy way to surprise loved ones, friends and co-workers with St Paddy's Day greetings.

Date of experience: March 19, 2017
Pennsylvania
1 review
0 helpful votes
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One word awesomeReal fun timeLOL can't stop. If you have everybody you know family friends coworkers.

Date of experience: June 21, 2017
Washington
2 reviews
0 helpful votes
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I couldn't do it.
May 24, 2017

I wasn't able to create a jibjab video and wish to cancel my subscription. How can I cancel? There doesn't seem to be any instruction on cancelling.

Date of experience: May 22, 2017
Montana
1 review
0 helpful votes
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Fun
March 17, 2017

Always fun to make... hoping to see more new content this year to choose from. My grandkids love making cards to send to friends when they visit.

Date of experience: March 15, 2017
California
1 review
0 helpful votes
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JibJab 1st
August 3, 2017

Sent a card to my friend; wanted something unique for her and found it here. She loved it. It was easy to make and send the ecard.

Date of experience: August 1, 2017
Illinois
1 review
0 helpful votes
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Lots of fun for the kids (and adults!)
April 19, 2017

The grand kids helped create some of the jibjabs we sent... it was lots of fun and the relatives got a big kick out of seeing them!

Date of experience: April 17, 2017
California
1 review
0 helpful votes
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Some people can't open the jibjab
April 26, 2017

About 30% of the people I sent it to, 10 out of 30 or so, couldn't get it to play. Is there a common reason for this?

Date of experience: April 24, 2017
Alessandra S. JibJab Rep
over a year old

Hello Shane! Please send an email to help@jibjab.com so we can troubleshoot with you,.

Switzerland
1 review
0 helpful votes
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Jibjab is super
March 9, 2017

Sorry, I do not speak English.
It is difficult to give an opinion when one does not speak English
Better greetings
Liliane

Date of experience: March 7, 2017
Ohio
1 review
0 helpful votes
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The software didn't use the pictures I uploaded
December 14, 2016

The software didn't use the photos I uploaded. It kept using stock photos from the app. Total waste of time and money. I deserve a full refund

Date of experience: December 12, 2016
Arizona
1 review
0 helpful votes
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Lousy
January 30, 2017

Bad you charged me for somerhing that i was unable to use or access. And then i saw that it was a fee for an entire year shame on you!

Date of experience: January 28, 2017
Alessandra S. JibJab Rep
over a year old

Hello! Please send an email to help@jibjab.com, and we will be more than happy to assist you.

Minnesota
1 review
0 helpful votes
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It was ok, I didn't like the way the pictures fit into the faces and I couldn't get them any different. That is the reason I am not totally impressed

Date of experience: December 12, 2016
Ireland
1 review
0 helpful votes
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Fun
December 13, 2016

Seeing your face or family or friends faces on Funny body characters doing funny things makes me laugh alot

Date of experience: December 11, 2016
Ireland
1 review
0 helpful votes
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Improve ease of use
August 6, 2016

Wanted to share on card on a friend's timeline on Facebook but it didn't seem doable which was disappointing

Date of experience: August 3, 2016
Pennsylvania
1 review
0 helpful votes
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Taylar help Steve Frankel
January 1, 2017

Taylar was a fantastic professional all way through. I was emailed very promptly and the experience was 5 stars

Date of experience: December 30, 2016
Netherlands
1 review
0 helpful votes
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Funny and good honest service
January 8, 2017

Jib jab client service answered my request right away and restitueted my money immediately. Never had a faster service.

Date of experience: January 6, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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