Jib Jab gave me a lot of Fun and I am quite happy with it.
The photos and video can cause huge Surprise from family and friends and that is the big satisfaction. Please continue to add more new ones, otherwise not enough choice for a certain category like Birthdays.
Many Thanks!
Johnny
Found placing photo faces into head-slots & arranging the smiles not a complicated process. Also appreciate allowance for personal note. ~ The recipients much enjoyed and want to join your website, too! Hope you'll continue adding more choices for sending these out. ~ Thanks.
Job well done.
How could you improve? By offering some Christian choices.
I love your site and have had many great laughs off of it.
The genius that thought this up must be very satisfied and happy.
Rob
Those great little videos look really great until you try to download a picture in them. Nothing works and some computer tech blames it on your browser. Slow service that doesn't really solve the problem. Thinking I will need to cancel
We did not realize that our profile included auto renewal. Really appreciated their no hassle cancellation policy for timely (within 30 days) requests. We may be back when the need next presents itself. Jib Jab is really unique, easy to use and a whole lot of fun.
We've been members of JibJab for years. The animations and stills are cute, charming, funny, scary, shilling, and hilarious (not necessarily in that order). Our little recipients have enjoyed them through time. Better than cards out there on the market and more personalized. Very special.
Had an account for years with JibJab and have enjoyed sending such unique and special "cards" to family members: starring them! Miss the political satire though, as that is what first got my attention to this "stuff"!
Well done an easy to use site delivering quality goods what more can customers ask for
However the site jabber leaves a lot to be desired demanding 100 characters and then your family name when stated optional i wil not give further feedback in the future
I enjoy doing creative things with some humor thrown in the mix. Your JibJab cards make it easy for me to send friends and family funny stuff. Thank you. I laughed harder than I have for a long time while watching them.
My Grandsons and Granddaughters (ages 8-12) loved the Valentines I sent - especially, the boys seeing themselves dancing with girl's legs! (They're only ages 3-8.)
Which reminds me, you might want to consider offering more kid-friendly videos.
Everyone really gets a laugh out of the cards I send through JibJab. Whether it's for a birthday, holiday, or other occasion, the personal photo touches ensures hilarity. Great fun product, not to mention wonderful customer service when I needed it!
I wish every business I dealt with could be this quick, easy and friendly! Especially, when requesting a refund. My credit was issued right away and there were no hassles about the service. Thank you JibJab!
I love JibJab, and have been a member for several years. Friends and family get a big kick out of seeing themselves cast in different videos, singing and dancing. The grand children ask to make them every time they come over!
Such as local University themes, Unc etc. any football end zone dance. More current song hits, those to choose old stuff yes an old school one is fun too. But love newer songs more. Creative like. Dance show spin offs.
I carefully listed the emails with comma and space between each.
I included myself as well.
Some never received the email. Some did.
No it didn't end up in their junk, deleted, or spam filters.
Fun app though. Just need to iron out the glitches.
Nice site and cards. I have only used it once so far.
I noticed my JibJab account automatically setup to automatically charge me again after the year was up. I did not like this fact. Big assumption on JibJab's part.
1st attempt to send e-card--I gave an erroneous e-mail address and was not notified.
Second attempt-the recipient got the notification but could not open the card.
Confusing screen instructions hooked me into a year's subscription when I only wanted to use the "service" one time.
OK... so the product delivered as promised, but experience totally trashed by a money-grabbing approach to customers. Don't lock people into a full year just to drive your own revenue... some other options might be appreciated by consumers don't you think?
Make it clear the transaction is in USD. More unpleasant surprises once the exchange rate shows up on your statement.
Disappointing experience.
I used to use JibJab with pleasure a few years ago, but then not enough new stuff has been created. The same roller disco woman for Birthdays, just nothing worth it. I can't find anything interesting any more on it. You have some great ones with large number of face options, but nothing good for just solo person or maybe 2. Tired of the same aerobics thing as well. No one does that anymore. I wish I could get my money back. Sorry. But thank you.
Lots of fun to watch and create videos, cards etc. Had a specific work-related purpose in mind when signing up but later found that downloading videos to view offline was no longer an option. Customer service response was excellent.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.