JibJabReviews 12,910

What a treat to have fast and efficient service. Thumbs up to the Customer care department! They were totally on their toes!

This company's customer service team is first rate. They responded to my inquiry within hours and resolved my concern immediately. I was very impressed as it is difficult to find companies these days that respond so efficiently and without hesitation.

Jibjab is a very clever and unique program.
So unusual and unique. Fun to create and fun to send. They are great to work with if you have any issues.

I had realized that my subscription had auto renewed. I didn't intend to renew it. Jibjab is fun. So I sent a request for a refund and in less than 5 minutes, they confirmed refund! Great customer service.

I sent a card multiple times, consulting JibJab customer service when I was not notified it had been sent. When I looked at my JibJab account, the card appeared to have been sent, but it was never received. My customer service contact there had notified JibJab that there was an issue, but they never fixed it. Terrible service!
Incidentally, Sitejabber wants me to show my receipt to verify my purchase. Part of my problem is that JibJab never sent me a receipt.

With most working from home, this is a fun way to interact on otherwise boring zoom meetings! It is also user friendly

Customer service was quick to remedy my issue I am amazed! Highly recommend! The app is fun too but Customer Service totally rocks!

I have used Jib-Jab for years. My family has really enjoyed seeing themselves dancing in the videos. Lots of possibilities make it fun for all. Highly recommend the app.

JibJab offers such creative videos that are so fun to make with the latest songs for your friends and family! You choose their faces, choose a song, then incorporate them with JibJab's high technology! You'll impress everyone you make a JibJab video for! Their customer support is professional and quickly responds!
You won't be sorry and JibJab is worth every penny for their personalized, fun filled videos!

I have tried to cancel JibJab several times over the years. It is easy to use in designing a birthday card but very difficult to cancer the service.

Купил годовое членство в JibJab за 24 $.Но по техническим причинам не смог зарегестрироваться!Команда JibJab рассмотрела мое заявление.Быстро!И вернула оплату за годовое членство в JibJab.В полном объеме 24 $.Все сделано быстро.Вежливо и корректно!Желаю команде JibJab Развития и Процветания!И больше довольных клиентов!Жаль что так получилось!Давным давно был членом JibJab.И мне нравились поздравительное видео и открытки!

So often you hear horror stories of people who decided that they no longer wish to continue a service - and it's like an ugly breakup. This makes it incredibly difficult to leave the relationship in a positive way. JibJab was exactly the opposite. The service was outstanding. Same day in fact! They treated me (the customer) with respect and professionalism. It makes it so much easier to say positive things about them and the service they provide. Great Job!

Everything was fine except notification of subscription renewal none. Text or email would better.xxx

This company is crooked and will charge you for just looking at their site.
I looked and Christmas cards and was instantly charged 35$.
I now fighting to get it back.
Do not use this corrupt service

It has been a while since I used JibJab, and I missed it. But when I tried to access my account, I couldn't remember my password. JibJab customer support replied to my email request for help within minutes and then within minutes later, I had access. Thank you, JibJab!

It's been a long time since I have experienced such a positive and fast transaction with a company, like the one I experienced yesterday with JibJab customer service. Their help department was grrrreat!